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Customer Service Sales

Indianapolis, Indiana, United States
December 28, 2017

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Arlene B. Zamora


*** ********* *****, ************, ******* 46204

Work Experience

That’s Good HR, Indianapolis, Indiana

Corporate Recruiter- Celadon Trucking

Intensive head hunting using external job boards and Boolean searching.

Screens resumes, interviews candidates, extends job offer, implement onboarding strategies, and keep accurate records of all candidates.

Schedules interview appointments.

Assesses candidates to determine their fit for the position.

Infinite Global Incorporated, Indianapolis, Indiana January 2017 – August 2017

Human Resources and Recruitment Specialist

Supervised and trained administrative personnel on the systems required to screen applicants.

Ran criminal background checks and performed candidate screening on new applicants.

Completed appropriate forms needed to add new hires in the required sales system enabling them to get specific logins for the system, which is used to input customer information and complete sales.

Assisted the CEO with task such as; handling employee's pay, receiving and distributing checks, and assisting employees with any inquires.

Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

F.A.S.T. Global Marketing, Chicago, Illinois March 2016 – January 2017

Recruitment Specialist / Corporate Trainer

Developed account executives and corporate trainers on the basic marketing, customer service, public speaking, and personal management skills of the company.

Prepared low cost marketing events and managed small teams of two to four people to expand the clients’ customer base.

Screened potential candidates individually, confirming their qualifications and giving a recommendation for potential employees to the hiring manager.

Drafted documents and correspondence, prepared reports, and provided telephone support.

Implemented new recruitment strategies with CEO and made improvements to the communications system by tracking calls, texts and emails.

Lexus of Kendall, Miami, Florida January 2013 – January 2016

VIP Specialist

Scheduled customers for vehicle maintenance and followed up on sales leads for existing customers.

Referred unresolved customer grievances to designated departments for further investigation.

Answered phone calls and give information to potential customers regarding their inquiries, took messages, or transferred clients to the appropriate individuals.

Connected salesman with prospective customers attempting to find vehicles to buy or lease, and scheduled appointments for the clients and sales representatives.


Miami Senior High School, Miami, Florida January 2013

High School Diploma

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