Manager Information Technology
Resume:
JOSEPH F. MACDONALD
STOUGHTON, MA. 02072
E-mail: *******@*****.***
SUMMARY
Extensive experience in computer programming utilizing Pick Basic, with proven experience managing database systems, customizing software packages, trouble shooting and debugging existing code. Track record for deploying updates and enhancements ahead of schedule with minimal disruption to existing systems. Experience with Visual Basic 6.
PROFESSIONAL EXPERIENCE
DoverSaddlery, Littleton, Ma.
Senior Programmer, Analyst (2006-Present)
Plans, develops, tests and documents computer programs, applying knowledge of programming techniques and computer systems. Evaluates user request for new or modified programs. Consult with users to identify current operating procedures and clarify program objectives.
Developed a system for automatically fulfilling store special orders without user input.
Developed a system for automatically creating orders created through an e-commerce website on the company's ERP system.
Created a procedure for receiving and processing returns.
Streamlined and developed a system to automatically to replenish store inventories.
Modify and debug existing programs.
Create user specific reports.
OCEANAIR, Revere, MA. 1993-2006
Manager Information Technology (2001-2006)
Coordinate projects, plan and execute upgrades in technology and changes in network configuration. Purchase new hardware and software. Work with various providers and venders to update and maintain various systems.
Moved email system from Unix Sendmail platform to Exchange Server 5.5 and Exchange Server 2003.
Upgraded network from Microsoft Windows NT to Windows 2003.
Designed and built a program to populate local database with information received from various International Agents in EDI format saving data entry hours in operations.
Redesigned various financial reports and designed a system allowing users to generate the reports in Microsoft Excel format.
Reconfigured voice and data connections to allow for contingency backup in case of circuit failure and maximize bandwith.
Business Systems Analyst (1997-2001)
Manage, maintain and deploy hardware, software updates, customized programming of industry software, modifications, enhancements, upgrades and repairs for entire company-wide operating systems.
Re-deployment of entire Unix Operating System including industry customized software package and database systems from IBM Power Server to IBM F50, before schedule without interruption to the end users.
Manage hardware and software installs, upgrades and repairs for company-wide network.
Deploy, manage, administer and maintain, Local Area Network system, consisting of two Windows NT Domain Controllers, Unix AIX Server and 50 Windows (98) client computers.
Manage and update complete modification/enhancements on industry specific software.
Responsible for writing customer programs/reports and utilizing programming languages Pick Basic and Universe RDBMS.
Manage and maintain company-wide E-mail system. Provide client services and training for staff for Unix Sendmail Microsoft Outlook and Exchange Server 5.5.
Night Export Operations Manager (1993-1997)
Led, managed, and supervised staff of 25 for the Export Operations Department while maximizing productivity and reducing operating costs.
Hired, trained, and motivated staff of 25 effectively reducing operating cost by 10%.
Administered yearly employee evaluations while mentoring for growth potential.
Scheduled workforce, maximizing productivity; reducing operating cost by 8%.
KINTETSU WORLD EXPRESS, Stoneham, MA. 1990-1993
Night Export Supervisor
Supervised staff of 25 for the Export Operations Department while maximizing productivity and reducing operating costs.
Managed and supervised overall export operations department.
Reduced operating budget by 7% maximizing productivity by efficient scheduling staff.
UNITED STATES NAVY USA 1985-1990
Cryptologic Technician Second Class
Provided secure communications support to various commands.
Granted access to compartmented information based on special background investigation completed by Defense Intelligence Services.
EDUCATION
Bachelors of Science, Business Management – Concentration in Information Systems- graduated Cum Laude 1997.
UNIVERSITY OF MASSACHUSETTS, Boston, MA..
SUMMARY OF QUALIFICATIONS
Operating Systems – Windows CISCO IOS, Unix Aix, Linix. Programming Languages – Visual Basic 6.0, Visual Basic .net. Database Management Systems IBM U2 (Universe), MVBase, Access,SQL Server. E-mail Systems – Exchange, Unix Sendmail.
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