Resume

Sign in

Assistant Customer Service

Location:
Manila, National Capital Region, Philippines
Salary:
10,000
Posted:
December 28, 2017

Contact this candidate

AQUINAH MARIE JIZMUNDO

*** ** ****** ****** ******* MANILA

PHILIPPINES

MOBILE: +639*********

ac3t2l@r.postjobfree.com

CAREER OBJECTIVES

To apply any job vacancy in your company by seeking as responsible with an opportunity for professionals careers and adequate tasks.

OFFICE STAFF / ASSISTANT

As an office assistants often must balance various tasks while assisting superiors, co-workers and customers. Typically, office assistants must be proficient with phone systems, office equipment, word processing programs and other software. Some assistants also perform specialized duties, such as accounting, managing office inventory or making travel arrangements. Your objective should focus on your ability to communicate with others, prioritize tasks and effectively coordinate office operations.

WORK EXPERIENCES

(DOLE) Department of Labor and Employment- (The Department of Labor & Employment (DOLE) was founded on December 8, 1933 via the Act No. 4121 by the Philippine Legislature. It was renamed as Ministry of Labor and Employment in 1978. The agency was renamed as a Department after the 1986 EDSA Revolution in 1986.)

Lists of tasks performed:

Assistant Personnel Officer is required to assess various requirements of the staff members and work towards fulfilling them.

Assistant Personnel Officer is required to see if new recruitments are to be done. He / She is involved in the recruitment process.

Assistant Personnel Officer is required to understand the training needs of the new joiners as well as the existing employees of the company and arrange for the required training sessions.

Assistant Personnel Officer is involved in conducting interviews and choosing candidates for different positions.

Assistant Personnel Officer is required to communicate the company’s policies and procedures to the employees and make sure that they abide by the rules set by the company officials.

Assistant Personnel Officer is required to conduct research in order to develop new strategies to keep the employees motivated towards work.

Assistant Personnel Officer needs to communicate about the company’s attendance policy, leave policy and other related information to the employees

Assistant Personnel Officer is required to ensure that a healthy and friendly environment is maintained in the office

Assistant Personnel Officer is required to maintain good relations with the employees.

Assistant Personnel Officer is expected to assist the employees with various tasks.

Assistant Personnel Officer needs to ensure effective management in the office.

Position: OJT Trainee

Department: Assistant Personnel

Total of Hours: 150

Date: September 3, 2011 – November 15, 2011

(PESO) Public Employment Service Office- (The Public Employment Service Office or PESO is a non-fee charging multi-employment service facility or entity established or accredited pursuant to Republic Act No. 8759 otherwise known as the PESO Act of 1999.)

Lists of tasks performed:

Formulate policies, standards and procedures on productive manpower resources, development, utilization and allocation;

Establish and administer a machinery for the effective allocation of manpower resources for maximum employment and placement;

Develop and maintain a responsive vocational guidance and testing system in aid of proper human resources allocation;

Regulate and supervise a private sector participation in the recruitment and placement of workers locally under such rules and regulations as may be issued by the Secretary;

Establish and maintain a registration or work permit system to regulate employment of aliens;

Develop and maintain a labor market information system in aid of proper manpower and development planning;

Formulate employment programs designed to benefit disadvantaged groups and communities; and

Perform other functions as may be provided by law.

Position: OJT Trainee

Department: Mandates / Functions

Total of Hours: 150

Date: January 5, 2012 – March 30, 2012

(SPES) Special Program Employment Student- (THE SPECIAL Program for Employment of Students (SPES) provides government agencies and participating private establishments the opportunity to help poor but deserving students and out-of-school youth in pursuing their education by employing them during summer vacation. The program was created under Republic act 7323, enacted on March 30, 1992)

Lists of tasks performed:

Attend Pre-Summer Trainings for Leadership & Instructors

Mail, Email, or Fax certifications to Oasis Headquarters* (if applicable)

Attend the Summer Launch

Attend the Pre-Camp On-site Training

Log-book personnel and I.D.

Schedule an Interview

Position: Summer Job / OJT Internship

Department: Front Desk Officer

Total of Hours: 250

Date: March 5, 2013 – June 10, 2013

(SSB) Security Savers Bank- (Security Bank Corporation is a universal bank in the Philippines. It was established on June 18, 1951 as Security Bank and Trust Company and was the first private and Filipino-controlled bank of the post-World War II period. Security Bank was publicly listed with the Philippine Stock Exchange in 1995 (PSE: SECB). Security Bank was publicly-listed with the Philippine Stock Exchange (PSE: SECB) in 1995. Over the years, the Bank prudently managed to remain one of the most stable in the banking industry. Its major businesses include retail, commercial and corporate banking, and financial markets. It offers a wide range of services including financing and leasing, foreign exchange and stock brokerage, investment banking and asset management through its subsidiaries.)

Lists of tasks performed:

Coordinating with the line managers regarding their manpower requirements

Conducting in-depth interviews of officer and rank-and-file candidates

Negotiating and preparing hiring documents

Preparing manpower reports

Performs a variety of office duties such as transmitting and delivering facsimiles, filing records, updating appointment calendars, opening and sorting mail, etc.

Position: Summer Job / OJT Internship

Department: Human Resource

Total of Hours: 250

Date: March 5, 2014 – May 10, 2014

Kalibo Ati-Atihan Festival Inn. - (This boutique hotel, the first of its kind in Kalibo, was conceptualized in early 2010 to serve the worldwide travelers’ demand for quality accommodation at budget-friendly prices during the town’s famous annual festival – The Ati- Atihan Festival. With the convenience of traveling, hostel accommodations vis-à-vis hotel accommodations were more preferred throughout the world for having the basic amenities a backpacker would need without burning a hole in the pocket.)

Lists of tasks performed:

Answers telephone

Routes and receives calls

Makes appointment for clients

Greets visitors and directs clients to appropriate location or person

Responds to queries from the public

Coordinates all mail into and out of the office

Helps monitor the access of visitors

Performs a variety of office duties such as transmitting and delivering facsimiles, filing records, updating appointment calendars, opening and sorting mail, etc.

Position: Receptionist

Date: June 13, 2015 - January 30, 2016

TESCOSI – (Tesco Services, Inc. provides telecommunications engineering, installation, and maintenance services)

Lists of tasks performed:

Study products and associated literature to gain understating of product features and benefits

Greet customers as they enter the retail outlet and inquire into their requirements

Comprehend customers’ requirements by asking questions where required and provide them with instructions on locations of their desired products

Contact customers according to company policies to inquire about their satisfaction with purchases and handle any complaints or suggestions according to protocol

Cross sell or upsell products in a bid to ensure that both store and self-targets are met

Lead customers to the right aisles and assist them in locating their required items

Provide detailed information of each product and demonstrate features and benefit

Position: Authorized Sales Agent Field Representative

Product: Globe Internet

Date: June 13, 2015 - January 30, 2016

Jolly Management Incorporated- (Jolly Management Services, Inc. (JMSI) is a duly registered Corporation with Authorized Capital of P 8 million (P 3 million Subscribed and Paid-Up) The company was incorporated on April 29, 2005 to engage in the business of local contracting, enlisting, recruiting professionals, skilled, unskilled and individuals or firms in the supply of service. JMSI, has been supplying manpower nationwide with experience in Luzon, Visayas and Mindanao evidenced by the clientele in our map where we are deploying manpower)

Lists of tasks performed:

Greet customers as they enter in establishment

Ask customers if they would like to be assisted

Direct or escort customers to the right aisle or sales representative

Take payment in exchange of products

Process checks and credit card payments

Bag, box or wrap merchandise in accordance to customers instructions

Balance cash registers at the end of each shift

Count and sort coins and wrap currency appropriately

Manage product returns and exchanges

Assist with stocking shelves and rotating items

Offer customers with carryout services

Check daily cash accounts

Prepare accounting reports and perform other light bookkeeping activities

Report and sort irregular transactions

Perform a wide range of suggestive selling tasks

Listen to customers’ grievances and offer to resolve their problems

Assist in demonstrating products when necessary

Handle receipts and coupons

Generate cash and transaction reports

Scan and verify prices on products

Position: Cashier / Service Crew

Date: December 21, 2016 – June 11, 2017

Unirich Marketing Incorporated- (Unirich Marketing Corporation Is A Retail Industry (General Merchandise) Business, A Service Oriented Company, Providing Not Only Good Customer Service But Service Delight Or Proactive Customer Service To Its Customer’s

Is An Emerging Company In The Market Of Wholesale And Retail. The Concept Of Our Store Is To Bring Ease And Convenience To The Consumers Outside The Metro. We Try To Consolidate As Much As Possible The Items Needed By Usual Household (From Kitchenware, Electrical, Hardware, Offices Supplies, Plastic ware, RTW, Bedroom Accessories, Appliances, Etc. In One Retail Store. Providing Quality Service, Offering Quality and Yet Affordable Items to the Consumer)

Lists of tasks performed:

Prepare agendas, reports and papers for all Committee meetings

Attend and take minutes at all Committee meetings

Maintain a sound knowledge of league/region/state rules and regulations

Maintain confidentiality on relevant and delicate matters

Have a good working knowledge of meeting procedures

Have a good understanding of the constitution, rules and regulations

Co-operate with and assist the Committee and other office bearers with their duties and responsibilities

Compiling files and other important documents

Support all media, promotion, marketing and sponsorship activities

Position: Assistant Secretary

Date: June 15, 2017 – August 30, 2017

EDUCATIONAL BACKGROUND

Tertiary Education

2011 - 2015: 4 Years Degree Course (BSCS) Bachelor of Science in Computer Science

School: (ACC) Aklan Catholic College, Kalibo, Aklan Philippines

High School Education

2007 - 2011: Secondary Education,

School: New Washington National Comprehensive High School, Aklan Philippines

Elementary Education

2000 - 2007: Elementary Education,

School: Dumaguit New Washington, Aklan Philippines

ORGANIZATIONS

(JRCY) JUNIOR RED CROSS YOUTH

List of task performed

Functions accomplished during the duty

Position: Training Assistant

Date: June 5, 2004 - March 25, 2007

(GSP) Girl Scout of the Philippines

List of task performed

Functions accomplished during the duty

Position: Training Assistant

Date: June 5, 2004 - March 25, 2007

(SK) Sangguniang Kabataan Basketball Coordinator

Assisting the Scorer per session

Observing the Game per session

Position: SK Secretary

Date: March 5, 2011 - March 5, 2013

(NSTP) National Service Training Program

Sign-up/off student attendance sheet every class

Preparing students for weekly task to do

Professor of students while examinations

Updating students for weekly locations

Gift giving conduction every Christmas

Position: Peace Officer

Date: June 10, 2011 - March 25, 2015

(SSG) Supreme Student Government

Sign-up/off student attendance sheet every class

Preparing students for monthly task

Organizing the upcoming events

Gift giving conduction every Christmas

Position: Peace Officer

Date: June 10, 2011 - March 25, 2015

(SPES) Special Program Employment Student

Compiling documents by year and month

Preparing the venues for upcoming job fairs and OJT Internships

Organizing and scheduling the

Gift giving conduction every Christmas

Position: Summer Job Officer

Date: March 30, 2011 - May 30, 2015

PERSONAL DATA

Date Of Birth: February 21, 1995

Age: 22

Martial Status: Single

Nationality: Filipino

Gender: Female

Religion: Roman Catholic

Mother: Hilda S. Jizmundo

Place Of Birth: Dr. Rafael S. Tumbokon Memorial Hospital Kalibo, Aklan Philippines

Height: 5'2 cm

Weight: 48kg

Hobbies: joining organizations in school, research job hirings, and reading books, walk-in apply, and etc.

SKILLS

PowerPoint

Microsoft Access

QuickBooks

Email

Web and Social Skills

Microsoft Office

Spreadsheets

Graphic and Writing Skills

Enterprise Systems

Job Specific Skills

Publisher

SEMINARS ATTENDED

Commission on Elections

Office of the Election Officer

New Washington, Aklan Philippines

Date: October 29, 2010

(SPES) Special Program Employment Student

Residence of Ms. Jean Tejada Velarde

New Washington, Aklan Philippines

Date: March 30, 2011

SYMPOSIUM on Drug Education, Prevention and Control

(ACC) Aklan Catholic College Gym Kalibo, Aklan Philippines

Date: September 29, 2011

Enhancing Life Skills on Drug Abuse Prevention

(DOLE) Department of Labor and Employment Region – VI Kalibo, Aklan Philippines

Date: September 24, 2013

PSITS 14th IT Regional Congress

(BORACAY) Malay Bolabog, Balabag Boracay Aklan Philippines

Date: August 22-24, 2014

CHARACTER REFERRENCES

NAME: EDAWARD SALVADOR GUMBAN

DESIGNATION: Class Adviser, Thesis Pannel, Microsoft Technical Teacher

COMPANY NAME: AKLAN CATHOLIC COLLEGE

CONTACT #: (036-***-****

NAME: VIVIAN RUIZ-SOLLANO

DESIGNATION: President and OIC

COMPANY NAME: PUBLIC EMPLOYMENT SERVICE OFFICE (REGION-VI)

NAME: VIDIOLO CONSOLACION SALVACION

DESIGNATION: President and OIC

COMPANY NAME: DEPARTMENT OF LABOR AND EMPLOYMENT (REGION-VI)

NAME: DHALIA JUANGA

DESIGNATION: Administrator, Sales Manager

COMPANY NAME: TESCO SERVICES INCORPORATED

CONTACT #:094********

NAME: ANNIE DELA CRUZ

DESIGNATION: HR Officer

COMPANY NAME: KALIBO ATI-ATIHAN FESTIVAL

CONTACT #:094********

NAME: GENESIS MANUEL MAPA

DESIGNATION: HR Coordinator

COMPANY NAME: JOLLY MANAGEMENT SOLUTION INCORPORATED

CONTACT #: 092********

NAME: MELANIE MALANDAY

DESIGNATION: Private Secretary

COMPANY NAME: UNIRICH MARKETING INCORPORATED

CONTACT #:090********

DELCARATION

I hereby declare that the above information is correct to the best of my knowledge, belief, and honesty.

AQUINAH MARIE JIZMUNDO

Applicant



Contact this candidate