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Sales Professional Experience

Philadelphia, Pennsylvania, United States
December 28, 2017

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Bruce Goldstein



Senior Account Executive/Collections Specialist/Sales Support/Marketing Analyst

Offering highly versatile 30+ years of proven and highly effective collections, sales and marketing experience to maintain or exceed current operational standards. Worked with diverse departments and equipment, and have proven to be a quick learner and highly cost-effective to train. Outstanding closer over the phone Adept with all forms of old or new technology, and am able to provide minor technical troubleshooting in a variety of environments.


Highly Regarded Consultative Skills, PC/MS Windows Environments (95/NT/98/Me/2000/XP), Oracle, Great Plains Dynamics, Laser Pro, MS Office Suite (98, 2000, 2003, 2007), People Soft version 7,8, Lotus Applications, Scheduling, Database Management, Technical Research/Writing, Academic Leader, Consultative/Technical Negotiations, A/P & A/R Work and Administration, Credit Analysis, Collections, Inbound/Outbound Sales Closing, Technical Prospecting.


DecisionOne (Temporary Assignment, hired)

Sr. Collections/Credit Analyst (2013-2016)

Developed, executed and managed B2B collections campaigns to settle delinquent accounts considered uncollectible.

• I was responsible for 420 to 550 accounts monthly with an average balance of 3millon dollars.

• I was in charge of Hewlett Packard /EDS which was one of the company’s biggest clients. I collected on numerous past due invoices most of which were 3 to 4 years old.

Coronet Books, Inc.

Collections Analyst/Accounts Payable (1999-Current)

Oversaw and managed all billing and invoice databases to ensure exemplary levels of accuracy, and controlled vendor issue resolution while analyzing and executing highly successful collections campaigns.

• Recognized as the only Collections Specialist capable of maintaining excellent client rapport by providing an authoritative and consultative approach, which was very well received debtors

• Was granted privileges to help oversee A/P and A/R department due to impressive aptitude for financial and credit analysis, and monitored any vendor and/or billing issues.

Strategic Distribution Inc. (Temporary Assignment)

Collections Specialist (2011-2012)

Developed, executed and managed B2B collections campaigns to settle delinquent accounts considered uncollectible.

Recognized and placed by senior management after only two weeks on job for all the collection campaigns for all New York City custodian accounts. This was comprised of over 1400 schools and 1200 custodians

Collected 2.7 million dollars in 16 months, which $500 thousand was money owed from 2007 to 2009 which was considered uncollectable

Created and maintained multiple excel spreadsheets to breakdown by month and year all payments received and for future forecasted payments

Helped develop and create the criteria used to determine what constituted being placed on credit hold. Also this meant the responsibility to contact and get payments and then remove the custodian if appropriate from the credit hold

Was placed do to my prior success in charge with contacting and working with clients to reconcile 2 other disputed high profile accounts

Was trained and did the billing for all New York City custodian accounts as needed.

De Lage Landen (Temporary Assignment)

Collections Specialist (2009)

Developed, executed, and managed B2B collections campaigns to settle difficult to penetrate delinquent accounts.

• Implemented authoritative/consultative campaigns that involved tracking down key decision-makers by any means necessary, while maintaining compliance with the Fair Debt Collection Practices Act

• Retained reputation for being able to get contacts to call back, highly receptive to settling accounts

• Adapted to Oracle system exceptionally quick, and was requested by management to provide training for new employees

• Recognized for leadership and training talent, and was put in charge of a special project overseeing a team of four employees

NCO Financial Systems (Temporary assignment, hired)

Collections Specialist (2007-2009)

Managed collections campaigns for the Department of Education to successfully settle delinquent student loans accounts. Originally hired as a temp, until permanent position was offered due to exceptional closing skills.

• Consistently settled challenging accounts by developing networks

• Received meritorious recognition for settling a particular delinquent account where debtor eventually settled for $118,000.00 (considerably larger than average settlement), where the account was originally considered impossible


Lower Moreland High School



• Numerous personal and business references upon request

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