RUWEIDA MABASO
** ** ***** ****** ********* Heights Braamfontein 2001* Tel 083*******\073*******
e-mail: *************@**********.***
Identity number: 730**********
CAREER OBJECTIVE
To gain a challenging position in Administration to enhance and utilize my Communication Skills.
EDUCATION
INTEC
Supply Chain Management
2003
Majors: Ø Supervisory Skills
Ø Business Studies Ø Supply Chain Management
Ø Stores & Stock control
Ø Purchasing
Ø Inventory Management
COMPUTER TRAINING SCHOOL
Computer Literacy Skills
2002
Majors:
Ø Know your PC
Ø MS Windows 98
Ø MS Word 2000-MS Office 2000
Ø MS Excel 2000-MS Office 2000
Ø Enrichment Course: MS Windows 2000 – Basics
MS PowerPoint 2000 – Basics
Business Skills (Office Routine)
Ø Typing & Keypad Course: Touch Typing @ 28 WPM
Numeric Keypad @ 28 WPM
Ø E-mail Course: E-mail
ELDORADO PARK SECONDARY SCHOOL, JOHANNESBURG
Highest Grade Passed:
Ø Grade 11
Subjects:
Ø Afrikaans (First Language)
Ø English (Second Language)
Ø Business Economics
Ø History
Ø Biology
Ø Geography
Special achievements and Honours:
Ø LRC member
Ø Class Monitor
EMPLOYMENT
South African Post Office (1995 - 2003)
Reason for Leaving: Looking for better prospects
Mail Processor:
Key Performance Areas:
Ø Acting – Supervisor for various departments
Ø Administrative Duties which included Filing, Receptionist,Data Capturing
Ø Switchboard operation
Ø Sorting & Dispatching of Incoming & Outgoing Mail
Ø Stores & Stock Control
Quorum International (January 2004 – May 2006)
Reason for Leaving: Contract Ended
General Administrator:
Key Performance Areas:
Ø Deliver high quality and timely responses to incoming telephone calls and correspondence.
Ø Manage and coordinate internal office services which may include mail distribution, stationary, equipment/supplies, food services and events.
Ø Provision of support services in the area of office facilities management, marketing & events management, travel arrangements, database and file management.
Ø Handle irate customer telephone calls and effectively transfer them to the relevant department and provide follow up on the problem/issue.
Ø Ensure customer & partner satisfaction is achieved by prompt and cordial response to all clients and customer enquiries.
Ø Photocopying, faxing, filing and dealing with incoming and outgoing mail.
Ø Provide administrative assistance to Office Manager when required.
Ø Handle petty cash
Ø Process invoices, track and reconcile expenses
Ø Minute Taking
Ø Diary Management for Lead Recruiters
Ø Updating of spreadsheets, etc.
Provides effective team support and enables team leads and staff to work as efficiently and effectively as possible
SKILLS
Ø Quick learner
Ø Proactive, self starter
Ø High level of initiative
Ø Assertive
Ø Ability to multi-task and deliver
Ø Ability to follow up on issues that are still outstanding and require finalisation
Ø Extremely high level of attention to detail / accuracy
Ø Excellent written English
Ø Project Management
Ø Report writing
Ø Windows 2000, MS Word, MS Access and MS Excel
Ø Interpersonal & Communication Skills
Ø Attaining objectives through teamwork processes
INTERESTS
Reading: Reading is informative and exposes one to the rich diversity.