Manager Office

Curriculum Vita

Executive Secretary/Secretary

Dedicated and technically skilled business professional with a versatile administrative assistance and office work.

Excellent in resolving employee challenges with innovative solutions and process improvement proven to increase the efficiency, customer satisfaction and bottom line.

Offer advanced computer skills in MS Office and other applications/systems

CONTACT INFORMATION

Name: Javeed Ahmad Malik

Mobile: +965********

Email: *************@*****.***

Current Location: Kuwait

PERSONAL INFORMATION

Date of Birth: May.03 1984

Place of Birth: Kashmir

Citizenship: Indian

Languages: English, Arabic, and Urdu

EDUCATION

MBA: Master of Business Administration with specialization in Finance and Marketing (2008-2010 Regular)

DBM: Diploma in Business Management (2007 Regular)

B.com: Bachelor of Commerce (2003-2005 Regular)

Higher secondary 12th Commerce (2000 – 2002 Regular)

COMPUTER KNOWLEDGE

One year diploma in computer applications as

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

SKILLS :

Office Management

Team Building and supervision

Ability to assign time frames to due tasks and chase the time targets successfully

Strong communication and interpersonal skills

Reports and Document preparation

Secretarial and Administrator

PR (Public relationship)

Record Management and Office Administration

Discretion

Reliability, Integrity, and Confidentiality

Strong organizational skills

EXPERIENCE

Executive Secretary at Abdul Samad Al Qurashi (Perfume) Kuwait from January 2014 till now

My responsibilities include:

Provide administrative and clerical support to departments or individuals

Schedule meetings and arrange conference rooms

Manage travel and schedules

Handle Information Request

Greet and receive visitor.

Coordinate office management activities

Maintain Office procedures

Schedule interviews for the new applicants

Receive and relay telephone messages

Maintain the employee attendance

Prepare confidential documents

Handling customer queries

Prepare different Media reports

Schedule appointments, meetings and follow-up's as needed

Handling General Managers Incoming and outgoing mails as needed

Creating and maintaining filing systems

Operate office equipment's such as photocopy machine and scanner

Understand and assist with the flow of confidential information

In charge of document controlling and filing requirements in Managers office

Organizing and storing paperwork, documents and computer-based information

Senior Sales Executive at IBM (International Business Machines) in India from 04-Feb 2011 to 13-Dec 2013.

My responsibilities include:

Handling team of 15 people for inbound calls related to Billing and Payments / Technical Support queries for customers all over the United Kingdom.

Conducting daily hurdles with the team to understand the issues and problems faced by individuals related to process, products and procedures.

Daily and timely feedback to be given to the team as well as sharing the same with the reporting manager.

Getting inputs from the manager for a better work flow management and smooth running of operational procedures.

Quality reports to be shared with the agents after every audit, for streamlining things in a better way.

Organizing Interactive sessions among the team on process updates, to make sure that everyone is on same page in terms of process knowledge.

Branch Sales Manager cum Accountant at Nazir Fruit Company in Kashmir from Jan-2005 to Dec 2006.

My responsibilities include:

Maintains relationships with clients by providing support, information, and guidance researching and recommending new opportunities, recommending profit and service improvements

Identifies product improvements or new products by remaining active on industry trends, market activities, and competitors

Sells products by establishing contact and developing relationships with prospects; recommending solutions.

Prepares reports by collecting, analyzing, and summarizing information.

Contributes to team effort by accomplishing related results as needed.

Contact this candidate