Customer Service Manager

CURRICULUM VITAE OF

MASHA MARIA MATSHEKGE

PERSONAL DETAILS

SURNAME :MASHA

FULL NAMES :MARIA MATSHEKGE

ID NUMBER :871**********

GENDER :FEMALE

POSTAL ADDRESS :29713 HLOPHE STREET

EXT 10 MAMELODI EAST 0122

LANGUAGE :SEPEDI

CONTACT NUMBER :071*******

DRIVER'S LICENSE :C1 (CODE 10)

E-MAIL :******.*****@*****.***

LANGUAGE PROFICIENCY

ENGLISH(EXCELLENT), AFRIKAANS(GOOD), ZULU(EXCELLENT)

EDUCATIONAL BACKGROUND

HIGH SCHOOL :NGALE SECONDARY SCHOOL

LEVEL ATTAINED :GRADE 12

YEAR :2004

SUBJECTS. :ENGLISH, AFRIKAANS,SEPEDI,GEOGRAPHY, BIOLOGY,AGRIC

TERTIARY QUALIFICATIONS

COLLEGE. :PRE-TECHNICAL BUSINESS COMPUTER COLLEGE

COURSE. :INFORMATION TECHNOLOGY

SUBJECTS :MS WORD,EXCEL,ACCESS,POWER POINT, CUSTOMER CARE,

COMMUNICATION, NETWORKING,PROGRAMMING, HARDWARE

YEAR. :2006

WORKING EXPERIENCE

PREVIOUS COMPANY :LOMBARDY BOUTIQUE HOTEL

POSITION :WAITRESS AND CASHIER

DUTIES :RESTAURANT SERVICES,TILLING, CASH UP AND BAR LADY

PERIOD OF SERVICES :2008 _ 2012 DECEMBER

PREVIOUS COMPANY :LOMBARDY BOUTIQUE HOTEL

POSITION :RECEPTIONIST/CUSTOMER SERVICE AGENT

DUTIES :TYPING,EMAILS, INTERNET, FILLING, INBOUND&OUTBOUND

CALLS,DEALING WITH GUESTS, MANAGING SWITCHBOARD

PERIOD OF SERVICES :2013 _ 2016 NOVEMBER

REASON FOR LEAVING :CONTRACT ENDED

COMPANY. :STEERS VARSITY CAFE

POSITION :CASHIER

DUTIES. :CARD AND CASH PAYMENTS,TILLING AND CASH UP

PERIOD OF SERVICES. :JANUARY 2017 TO DATE

REASON FOR LEAVING :PART-TIME JOB

REFERENCE

NAME OF PERSON :RYNO BADENHORST

COMPANY :LOMBARDY BOUTIQUE HOTEL

DESIGNATION :FRONT OFFICE MANAGER

CONTACT NO :071-***-****

NAME OF PERSON :MR JAN MARAIS

DESIGNATION. :MANAGER

COMPANY. :STEERS VARSITY CAFE

CONTACT NO :071*******/012*******

PROFILE

I am an energetic,highly motivated,outgoing and focused young lady who is performance driven.I am a good communicator, a self-starter,team player and not afraid of challenges.

OBJECTIVES

I seek a position with any organization that can utilize my knowledge as well as allow me to explore new challenges, share ideas with increasing responsibilities and excellent learning opportunity.I have strong work ethic, willing to learn,undergo training if offered and available as needed for overtime work

SKILLS

.Computer Skills

.Customer Service

.Time Management

.Communication

.Team work

.Self-Management

.Problem Solving

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