Customer Service Executive
Resume:
CURRICULUM VITAE
Mobile No : 093********
E-mail ID : harendra.p78@ gmail.com
HARENDRA PRASAD
OBJETIVE : To emerge as a successful corporate through hard work and dedication, and also want to be recognized as a top professional in a reputed organization.
PERMANENT ADDRESS :
29/28, Jagbandhu Mukharjee lane
po-Sheoraphuly,
dist- Hooghly,
pin-712223(wb)
PERSONAL PARTICULARS :
Date of Birth : 3rd June 1978
Father’s Name : Sri Bhikhari ram
Nationality : Indian
Language Known : Bengali, Hindi & English
ACADEMIC QUALIFICATION :
1) 2004 : B.A. - Calcutta University ( C.U. )
2) 1998 : H.S - Higher Secondary Education From W.B.C.H.S.E.
3) 1996 :M.P - Madhyamik (10th Standard) From W.B.B.S.E.
TECHINICAL QUALICATION :
1)ENGLISH TYPING SPED :40 WORD/ MINUTE.
2)COMPUTER KNOWLEDGE : MS OFFICE, WORD, POWERPOINT, & INTERNET
WORKING EXPERIENCES :
1)Organization : DATA TECK SOULATION
Duration : 2 Months (9 TH MARCH 2007 TO 30TH APRIL 2007)
Position : TELECALLER
Product & process : DOMESTIC CALL CENTER RELIANCE PROCESS
Location : CHATARJEE INTERNATIONAL PARK STRET, KOLKATAS
2)Organization : RELIANCE BPO (Dhirubhi ambani knowledge city- DAKC)
Duration : 3RD MAY 2007 TO JULY 2008 (15 MONTHS)
Position : “CUSTOMER SERVICE EXCUTIVE (CSE)”
Product & process : “RELIANCE CUSTOMER CARE EXECUTIVE”
Location : NAVI MUMBAI.
- - (2) --
3)Oraganization : CARETEL PVT LTD
Duration : 11TH AUGUST 2008 TO 11TH APRIL 2009(” (8TH MONTHS
Position : “SR CSE”(SENEIOR CUSTOMER SERVECE EXECUTIVE)
Product & process : RELIANCE
Location : KOLKATA SALT LAKE
4)Oraganization : SPANCO BPO
Duration : 17TH APRIL 2009 TO 14TH DECEMBER 2010 (” (20TH MONTHS)
Position : “CSL (3 MONTS) & NON VOICE QME(CSL-SR)”
Product & process: )” RELIANCE PROCESS
Location : KOLKATA SALT LAKE.
5) Oraganization : LIC OF INDIA
Duration : 3RD MAY 2011 TO TILL DATE
Position : DSE (DIRECT SELES EXECUTIUVE)
Product & process: ADVISOR OF NEW POLICY, LAPSED POLICY & DIFFERENT TYPE ISSUE OF THE CUSTOMER .
Location : KOLKATA, HOWRAH DEVISIONAL OFFICE.
6)Oraganization : “ERIS GROUPS OF COMPANY”
Duration : 1TH APRIL 2011 TO 14 DECEMBER 2011 DATE(8TH MONTS).
Position : OPERATION EXECUTIVE (BRANCH INCHARGE)
Product & process: LOGIN POLICY. VOUCHER, MIS, CERTIFICATE PRINT.
Location : SERAMPORE, HOOGHLY
CURRENT ACTIVITY :
7)Oraganization : “MATRIBHUMI PROJECTS(I) LTD”
Duration : 2TH JAN 2012 TO 31 DEC 2013.
Position : OPERATION EXECUTIVE
Product & process: VOUCHER, POLICY LOGIN, MIS, CERIFICATE.
Location : SERAMPORE, HOOGHLY(WB)
HOBBY :
PLAY & WATCH CRICKET & LISTENING MUSIC etc.
PLACE : SHEORAPHULY, HOOGHLY
DATE :
HARENDRA PRASAD
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