Joanne Ng Qian Hui
Mobile Number: (+**)******** • Email Address: **********@*****.***
Date of Birth: 11 September 1988
EDUCATION
Raffles Girl’s Primary School Jan 95 – Dec 00
Achieved a PSLE Certificate
St. Margaret’s Secondary School Jan 01 – Dec 04
Achieved a ‘N’ Level Certificate
ITE College West Clementi Jan 05 – Mar 06
Achieved a 3.1 GPA in Nitec Certificate in Office Skills
School Of Nail Art Apr 15 – Apr 15
Brite Gel Professional Nail Art Certificate
ITE College East Simei Jun 15 – Dec 15
Module Certificate in Manicure and Pedicure Skills
Kaplan Singapore Aug 16 – Apr 17
Diploma in Accountancy
WORK EXPERIENCE
Animal Arts Academy Sep 06 – Sep 08
Administrative and grooming assistant (Last Drawn: $1K)
Assisting in liaise with clients.
Handling administrative duties such as taking down appointment, processing of payment via cash, nets or credit cards, filling of documents into individual folders and dealing with settlements.
Assist the groomer in basic grooming.
Answering of phone calls.
Bathing and blowing dry of animals.
Starhub Sep 08 – Sep 10
Admin cum Accounts Assistant (Last Drawn: $1.7K)
Handled administrative duties such as processing purchase orders, liaising with exclusive partners for collection of payment receipts and submission of weekly advertisements, as well as handling non-compliance report cases.
Gained valuable insights into the supply and operations structure of the telecommunications industry.
Able to compile each individual exclusive partner vouchers into the one folder.
Keying in each new lines, Share Plus, recontract forms into each individual exclusive partner’s worksheet.
Dealing with blacklisted vouchers.
Assist accounts manager in their advertisement for related newspapers for process before and after finalization.
Process credit note for handling over to the accounts department.
Update payment received into the system.
Send reminders for the outstanding bills if still available.
Prepare invoices.
Retrieve mails from in tray and out tray.
Match all payment received to tally the amount bill to client and deposit into the bank.
Send both soft and hard copy of invoices to client for their own references.
Clementi Primary School Dec 11 – Dec 12
Teacher Assistant (Last Drawn: $1.5k)
Mass Laminating and printing of books or worksheet given by teachers.
Mass cutting and photocopy of documents given by teachers.
Doing make-up for students who are involved in competitions.
Assist to sit in for teachers who are busy or not around.
Distributing of items, foods, drinks and worksheet to classes by classes instructed by teachers.
Assist in oral examination and doing recess duty.
Data entry.
Prepare piles of class list for each class every month.
Able to meet dead line on time despite given last minute work.
Assist in excursions for school outing events.
SHISHEDO PTE LTD Oct 13 – Mar 14
Keying and processing of purchase orders giving by SM, Supervisors, BC or fax.
Processing of invoices to DC for delivery to office for supervisors at stores.
Answering of phone calls.
Attending to walk in customers with enquiry.
Arranging of DC uncles to pick up original PO from office to warehouse for urgent delivery.
Arranging of appointment for delivery to METRO outlet.
Responding and corresponding to emails.
Printing out the Watsons PO.
Pass to SM for checking and process the invoice for next day delivery.
Able to meet dead line on time despite given last minute work.
Scan the PO after completing, email and save into the folder.
Email to DC for a copy to deliver.
JTB PTE LTD Mar 14 – Jul 14
Admin cum Accounts Assistant (Last Drawn: $1.9K)
Keying and processing reports for petty cash and cheques into the system and print out all for manager to approve.
Processing of invoices to supplier for payment.
Answering of phone calls.
Collecting of registered mails, articles or even parcels by the courier company.
Issue cheques to supplier after BPO have settled the invoices.
Checking of stock on hand whether is it running low and has to standby for purchases.
Keying reports of stock on hand into the systems and print out all for manager to approve to tally with balance sheets after closing.
Responding and corresponding to emails from both the supplier and BPO.
Doing of bank recon and cash flow projection after closing.
Doing the advance tour balance sheet after closing and make sure it tally’s with the system accordingly after which submit to manager for review and approve before filling.
Doing the stock on hand balance sheet after closing and also make sure it tally’s with the physical report as well as the system before submitting to manager for review and approved for filling too.
Keying of report for mangers using corporate credit cards being used in both inbound and outbound department.
Issuing of invoices to APHQ and outbound to bill them for payment.
Scan the invoices to BPO if they never receive the invoices for very long and it is also due for payment.
Email to BPO to settle the advance tour invoices.
Keying of report for tickets being purchased at the counter and also online.
Filling of reports after manager review and also approve.
Fedegari Asia Pte Ltd Aug 14 – Dec 14
Admin cum Accounts Assistant (Last Drawn: $2.2K)
Keying and processing reports for petty cash and cheques into the system and print out all for director to approve.
Processing of invoices from supplier for payment.
Answering of phone calls.
Collecting of registered mails, articles or even parcels by the courier company.
Issue cheques to supplier after Mira have settled the invoices.
Responding and corresponding to emails from both the supplier and Mira.
Weekly maintenance of petty cash to prevent it from running low and request from
Director for more.
Weekly maintenance of stationery usage items to prevent it from running low and have to stock up for more if need to.
Weekly maintenance of pantry items to prevent it from running low and have to stock up for more if need to.
Opening letter box to check for bank statements, suppliers invoices, cheques issue by Mira, parcels for managers and director.
Handling of air tickets and itinerary online or via travel agency for both managers and director for business trip on economy class for managers and business class for director for approval before booking.
Bank statements of corporate cards for managers to check against with receipts before
Submitting to director for approval before Mira make payment.
Updating payment into system upon receiving email from Mira with incoming payment details.
Doing of bank recon and cash flow projection during month end.
Scan the invoices to Mira if she never receive the invoices for very long and it is also due for payment.
Filling of documents, reports, bank statements, petty cash and invoices after director review and also approved.
Virgo Nail ‘S’ Spa Dec 14 – Now
Manicurist cum Make-up Artist (Last Drawn: $1.5K)
Express Manicure and Pedicure.
Classic Manicure and Pedicure.
Express Gelish Manicure and Pedicure.
Classic Gelish Manicure and Pedicure.
Soak Off Gelish.
Paraffin Wax Treatment for both Hands and Legs.
French Nail Art.
Ombre Nail Art.
Two Tone Nail Art.
Nanyang Technological University Sept 15 – Sept 17
Admin Executive (Last Drawn: $2.5K)
Prepare the application materials for grading by faculty members.
Allocate reference numbers and prepare scoring sheet for grading for each applicant’s portfolio, arrange portfolio into bundles.
Input the scores into the evaluation spreadsheets.
Checking scores to ensure accuracy.
Sort out selected applicants’ portfolio.
Take out the portfolios for appeal cases and put up for re-grading.
Re-pack the portfolios for return to applicants.
Assist in preparation for the Tea Party Reception for offer holders, and Freshmen Orientation.
Call the invitees to check on their attendance.
Help to pack goodie bags for the events.
Man the registration booth and taking of attendance.
Part-time faculty application processing prior to start of semester.
Fill in the form for each part-timer with course taught, hours taught breakdown, etc.
Key in part-time faculty spreadsheet with part-timer’s particulars/course details/payment tier/type of passes & expiry/submitted documents, etc.
Follow-up for submission and check for any missing documents.
Print out contracts.
Photocopying of all forms and supporting documents and filling.
Arrange interviews for scholarship applicants.
Prepare applicant files and portfolio for interviewers.
Help to invite scholars (Scholarship Recipients) for tea session with the Chair and the Associate Chairs.
Inform scholar to attend alternative class so as to allow them to attend tea session.
Prepare Top 10 Faculty List for full-time faculty, tabulation of 3 semesters’ student feedback score for all faculties.
Help out in Student’ Dean’ List Award Ceremony.
File the exam papers and update in thumb drives with the latest exam series.
Send out students’ feedback on teaching individually to part-time faculty every semester.
Handle work pass, EP pass, TEP pass, SP pass and DP pass applications.
Keying numbers of passes issued per day.
Renew and cancellation pass when required.
Set up tables and materials for training classes when required.
Send out mass email to inform the applicants when passes are ready for collection.
Other administrative duties as assigned.
Other Skills
Proficient in Microsoft Office Applications.
Familiar with SAP and Microsoft Access.
Familiar with google apps and times software.
Familiar with PHOENIX, JDE and TOGO.
Familiar with MGP.
Such as Microsoft Word, Microsoft Excel and Microsoft PowerPoint.