Project Manager, Customer Service, Blackbelt, Technical Writer

Franklin P. Osborn, US Navy Veteran

**** ******** ** ******, *****, 75644 C: 903-***-**** ********.*.******@*****.***

EXECUTIVE TOOLKIT

LEADING PEOPLE…LEADING CHANGE…

NPI Project Lead

Six Sigma Blackbelt Experience

Project Management Experience

Customer Service Relationship

Global Travel Experience

Attention to Detail

Committed to Excellence

Results-oriented professional

Fast, Hands-on Learner

Distinguished 20-year military veteran

Leadership

Motivation

Mentorship

Coordination

Together Everyone Achieves More

Professional Experience & Achievements

WRITER, TECHNICAL

Caterpillar as contractor through Axis Seguin, TX Mar 2017 to Nov 2017

Technical Writer for Standard Work in engine manufacturing plant.

§Authored Standard Work for zero energy, troubleshooting, repair and replace, calibration and shutdown of engine testing cells.

ENGINEER, REPAIR PROCESS

Caterpillar as contractor through Axis Peoria, IL Feb 2016 to Jan 2017

Technical Repair Process Writer for Global Dealer Service Operations

§Authored four Caterpillar Global Mining documents to include electric rope shovel and long wall equipment.

§Proficient in using resource tools like SAP. Also considered an expert in data mining for detailed information to support projects and help out Team members when they are unable to find specifics on parts.

§Coordinated direct contact with suppliers for part number and technical specification changes.

§Team Volunteer for Habitat for Humanity House Build, Monthly Red Cross Military check in calls and Food Bank.

BLACKBELT, NPI

Caterpillar as contractor through Volt Mossville, IL Sep 2014 to Aug 2015

NPI Blackbelt for Reman Electronics Division; Coordinated Financial and Forecast information

§Chartered and coordinated 13 NPI projects with a combined net present value of $25M.

§Coordinated engineering evaluations, manufacturing reviews and financials for gate reviews.

§Conducted weekly stakeholder NPI update meetings.

§Coordinated aftermarket supplier meetings to incorporate inter-departmental strategies.

§Coordinated meetings with suppliers involving Non-Disclosure Security Agreements and Intellectual Property.

§Volunteered for United Way 2014 and 2015.

COORDINATOR, PROJECT MANAGEMENT

Caterpillar as contractor through DSN, Peoria, IL Apr 2012 to May 2014

Project Management Support; Bucyrus Dealer Transition PMO

§Transitioned 14 Caterpillar dealers from the Legacy Bucyrus to the Caterpillar distribution model in two years.

§Coordinated and executed with eight cross-functional project leads to develop and maintain detailed project plans.

§Compression of project schedules that ensured the quality and compliance with deadlines for the project plan.

§Generated report packages to inform stakeholders of schedule status and any project issues or risks.

Purchasing Analyst; Caterpillar Global Purchasing - Expanded Mining Service Parts (EMSP)

§Developed sourcing strategy and governance process to buy parts from new suppliers; trained three team members.

§Verified Request for Quote packages using SAP and drawing software for parts that had no standard cost history.

§Coordinated sourcing status weekly metric inputs and progress reports to Resource Manager.

§Coordinated inventory and product group managers’ part disposition decisions; coordinated cost savings analysis.

Franklin P. Osborn Page 2

3232 Bluebell Rd Gilmer, Texas, 75644 C: 903-***-**** ********.*.******@*****.***

PROJECT MANAGER & ESTIMATOR

Earl Industries, Norfolk Naval Shipyard, Portsmouth, VA Jan 2011 to Dec 2011

§One of three Project Managers assigned to execute a multi-billion dollar overhaul on a dry docked aircraft carrier.

§Managed 13 foremen for 12,000 production man-hours for electrical/electronics, sheet metal and crane work.

§Conducted formal reports both written/oral to federal government representatives in a 100 person forum daily.

§Conducted random Quality Assurance Inspections prior to final walk/sign off from government representatives.

§Planned normal and overtime working hours for hot jobs and during shutdown for hurricane preparations.

§Updated schedules in web based Primavera on a weekly basis to ensure all projects were on time and on budget.

§Estimated new work according to material, time and man-hours required to perform the work under budget.

§Left job to move to Illinois

CONTRACT LEAD AND JUNIOR ESTIMATOR

Earl Industries, Norfolk Naval Shipyard, Portsmouth, VA Jan 2010 to Jan 2011

§As a contract lead, I assembled estimator’s inputs along with material estimates and manpower production schedules to submit contract proposals to the federal government on various multimillion dollar repair projects.

§As a junior estimator, located work needed to performed and based on previous experience as a contract lead and ship experience, put together estimates of different labor, material and support services needed to complete job.

MARINE ELECTRICIAN FIRST CLASS

Earl Industries, Norfolk Naval Shipyard, Portsmouth, VA May 2009 to Jan 2010

§Lead Electrician responsible for 4 apprentices to hook up shore power, rewire circuits, pump replacements and removals, metal and flexible conduit, generator rewire and new shipboard installations using standard blueprints.

§Completed two Combat System Control Installations of 4,000 man-hours each with zero rework required.

§Performed duties as a contracts lead and junior estimator prior to being assigned as a Project Manager.

UNITED STATES NAVY

Various Duty Stations Sep 1989 to Jan 2009

§Departmental Leading Petty Officer in charge of 126 men and women during three combat related deployments in support of Operation Enduring Freedom and Operation Iraqi Freedom. (2004-2008)

§Secret Media Custodian for all onboard missile and gun fire control systems. (2004-2008)

§Active Department of Defense Secret Clearance until 2018.

§Led four technicians in an advanced Electronics repair shop to support 42 Naval Training Labs. Achieved consistent outstanding grades for equipment inspections while maintaining 100% personnel retention.(2001-2004)

§Volunteered after 9/11 for Naval Base Security Force and promoted to squad leader in charge of eight personnel assigned to foot and vehicle patrol duty during 13 hour shifts, seven days a week for eight months. (2001-2004)

§Led a four person advanced electronics repair team for the Captains Battle Station / Ships Weapon Launching Center. Kept electrical and electronics equipment operational 100% for two combat deployments. (1998-2001)

§Electronics technician aboard six US Navy war ships. Worked with Fluke Multi meters, Oscilloscopes, Huntron trackers, voltage regulators, soldering stations and electrical tools.

Education

Completed OSHA Certified Forklift Operator Training, Central Illinois Goodwill, Oct 2015

Completion of an 8000 hour Electronics Mechanic Apprenticeship Certificate, US Department of Labor, 1998.

Attended various college courses while on eight deployments.

Affiliations and Community Relations

Disabled American Veterans

Food Bank Volunteer

Central Illinois Goodwill Volunteer

PCAPS Bark in the Park Volunteer

Habitat for Humanity

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