professional Coach / Trainer with more than 17 years of experience in

Moataz Mohamed Ismail

** **. **** ****** **.

Nasr City, Cairo - Egypt

Home :202-***-****

Mobile:(010*-*******

E-Mail: **************@*****.***

Career Objective

Seeking a challenging position in the field of Human Development & Sales Coaching, Where I can apply and develop my academic background, communications, analytical and leadership skills.

Education

May 2012 Certified: Developing High Performing Sales Team. ASTD (American Associate for Training & Development) Jan 2003 Human Resource Management Diploma

American University in Cairo (AUC)

Apr 2002 Business Administration Diploma

American University in Cairo (AUC)

Feb 2002 M.B.O Management by objectives

American Mideast center

Jun 2000 Bachelor of Commerce – Accounting Section Ain Shams University

Jun 1996 Thanawaya Amma -Abbas El-Akkad language school Work Experience

Jan 09- Present Abudawood Group - Distribution company

Regional Learning & Development business partner Sales Coach \ Trainer- Sales Team Coaching Assignment

(Retail Van operation\ Mini Market\ Large grocery- Sub-D)

Regional Learning & Development business partner Strategic Planning and Management skills Coach / Trainer

(Egypt, Iraq, Yemen, Lebanon, Pakistan, Saudi, Emirates) Jan 08-Dec08 Job Master for Consultancy & Recruitment

Senior Human Resource Consultant.

Handling all HR function on different industries

(Marketing -Telecommunication- Automotive)

Dec2003-Dec 07 Mansour Group-Metro Market

Human Resource Dep. (Training Dep.)

Training Supervisor.

Retail Trainer.

Jun2002-Nov2003 Leoni Wiring Systems

Human Resource Dep.(Personnel Dep.)

Human Resource Assistance.

Personnel Assistant.

Aug2001-Jun2002 Future Generation Foundation F.G.F

Human Resources Dep. (Training Dep.).

Basic Business Skills Acquisition (BBSA Program)

Training Coordinator

Jun1999 - Aug2001 KPMG Hazem Hassan

Human Resources Dep. (Recruiting Dep.)

Online Career Center (O.C.C).. Recruitment Specialist TRAINER programs:

Training Programs developed and Delivered :

Sales Schools.(Resolving Objection - Sales Fundamentals-Sale principals- Sales Call step-Persuasive Selling format- Sales communication skills- Negotiations skills - Strategic Selling Process )

Soft Skills/ Management Programs(Communication- Time management- Leadership-Leading Change-Coaching School-Coaching Sales Trainer in Work Place- Coaching in work place )

HR programs (Performance management- Competency Based Interview- Interview Skills –Orientation )

Skills:

Personnel Skills:

Presentation Skills - Apr 2005 (Am chamber-Egypt)

Strategic Customer handling - Apr 2005 (Am chamber-Egypt)

Powerful telephone skills - Apr 2004 (Am chamber-Egypt)

Lead Yourself - June 2005 (Quest)

ABC of positive Communication - July 2005 (Quest)

Team Building - August 2005 (Quest)

Performance Management – November 2005 (Quest)

Performance Management – April 2006 (Hay-Group)

Managing the Training function – Jan 02 (People Development)

Creative Management – Feb 06 (Quest)

Train The Trainer (Advanced)-May 06 (Am Chamber-Egypt)

Store Wares Simulation –Retail Training

Decision Base Simulation-Quest

Computer Skills

Excellent command of word processing, Excel and Access applications.

Very high interactive presentation skills (Power-Point)

Excellent internet skills, and other different Windows applications Language Skills

Perfect command of written & spoken English and Arabic Personal Data:

Date Of Birth: 28th April 1979

Place Of Birth: Cairo

Nationality: Egyptian

Military Status: Exempted

Marital Status: Married

References & Recommendation letters are furnished upon request

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