Customer Service Real Estate, Legal Assistant, Customer Service

Corrie Jespersen

*** ********* *** ** *******, Alberta T3G 2S5

403-***-**** ************@*****.***

EDUCATION

September 2015 – May 2017 Legal Assistant Diploma Program

Southern Alberta Institute of Technology, Calgary, Alberta

Completion: May 2017

GPA 3.74/4.0 (Phi Theta Kappa Honour Society Member)

Recipient of the Litwiniuk and Company Community and Culture Student Award

Law Course highlights include Legal Writing I and II, Real Estate I and II, Corporate, Litigation, Criminal, Family, Legal Computer Applications I II, and III,, Law Office Procedures; and SAIT Legal Assistant Oil and Gas Speaker Series

September 1995 – April 1997

Child and Youth Care Worker Diploma Program

Mount Royal College, Calgary, Alberta

SPECIAL SKILLS AND ABILITIES

Excellent communication skills Microsoft Word/Excel/PowerPoint 2013

Competent in machine transcription MT Client (Digital Transcription)

Excellent proofreading skills Esilaw/PCLaw

Conversational French Eclipse

Fast learner Deltaview

Adaptable and flexible Keyboarding Speed – 51 nwpm

EMPLOYMENT

June 2017 - October 2017 Clark & Clark, Calgary, Alberta

Junior Real Estate Paralegal

Prepared residential real estate Purchase, Sale and refinancing documents; Performed a variety of searches (City Online, SPINII, etc…) and reviewed Title reports; Scheduled appointments; Processed mortgage and financing documents; Prepared final reporting packages and billing invoices; Answered phones, responded to emails, distributed incoming mail, couriers, and faxes; Prepared Statements of Adjustment, worksheets, and quotes for services to clients; Requested Real Property Reports from surveyors; Proofread and prepared legal correspondence; Covered Reception and assisted in other areas as needed; Managed approximately 20 transactions per month

Commissioner for Oaths in and for the Province of Alberta (Expires December 27, 2019)

May 2017

Clark & Clark, Calgary, Alberta

Practicum Student

Reception duties (answered phones and email, distributed mail and faxes, opened files, performed Tax searches, greeted clients and general public, maintained office supplies)

Junior Real Estate Paralegal Duties

May 2007 - November 2007 Gymboree, Market Mall, Calgary, Alberta

Customer Service Representative

Provided excellent customer service; Processed payments, refunds, and returns efficiently; Balanced tills and bank deposit; Received and processed merchandise

November 1999 – December 2002 Briar Hill Children’s Program, Calgary, Alberta

Program Coordinator for School Age and Kindergarten

Provided excellent care to children and their families; Scheduled and managed staff; Liaised with the child care staff, W. H. Cushing School staff, and parents; Program Planning for regular days of care as well as school and summer holidays; Hired and fired staff accordingly

May 1997 – February 1999 Calgary Women’s Emergency Shelter, Calgary, Alberta

Recreational Children’s Support Worker

Provided excellent childcare and support services to the residents and their children; Created program planning; Sanitized toys and space to ensure health and safety standards; Maintained children’s files; Facilitated field trips

1988 - 1999 Husky Oil Operations Ltd.

Temporary Staffing Pool

Human Resources, Executive and Main Reception, Courier Desk, Accounts Receivable, Mailroom, and Purchasing departments

Completed purchase orders, answered phones, excellent customer service, completed filing and other clerical duties, sorted and delivered mail, and operated the courier desk.

VOLUNTEER EXPERIENCE

September 2015 – April 2017 Legal Assistant Society of SAIT, Calgary, Alberta

Executive member, Marketing team

Helped promote the society on campus and externally; Coordinated with volunteers, peers, staff, and the public; provided support to the President, Vice-President, and the team; fundraising, customer service, maintained and monitored social media sites

April 2016 Law Day, Calgary Courts Centre, Calgary, Alberta

SAIT Volunteer

Represented the SAIT Legal Assistant program; engaged with the general public and other exhibit participants.

April 2014 – December 2014

2008 – Present Women’s Centre of Calgary

Peer Support Counsellor

Supported walk-in clients, made referrals to external agencies, supervised and assisted in the computer area, answered phone queries, supported Calgary’s vulnerable women and children

Varsity Acres School, Calgary, Alberta

Coordinated special lunches, and Halloween and Spring dances; Member of Parent Council; Attended field trips; Supported teachers and students in class

2003 – 2009 Attachment Parenting Village, Calgary, Alberta

Co-Chair and member

Organized weekly playgroups; Organized holiday parties; Hosted educational events and coordinated guest speaker; Supported parents and their children socially and emotionally; Moderator for the online community

REFERENCES

Available upon request

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