RAKESH DAVDA
** ***** ******, ****** ****, NJ ***06
***************@*****.***
https://www.linkedin.com/in/rakeshkumar-davda-5bbbb4126/
Contact: +1-347-***-****
EDUCATION CREDENTIALS
Monroe College, The King Graduate School May 2015 – August 2017
Master of Business Administration: Concentration – Marketing New Rochelle NY
Marketing professional with knowledge of Sales and Business Strategy including the
coursework - Strategic management MG-800
Expertise in Maintaining Customer Relationship with exceptional communication skills.
Relevant coursework: International Marketing MK 775-114, Managerial Finance MG-670, Strategic Marketing MG-660, Financial Statement Analysis MG 770-101Q
Honors: Cumulative GPA 3.5/4.0, President’s List
Hemchandracharya North Gujarat University March 2010 – June 2012
Bachelor of Business Administration - General Business Management Gujarat, India
Professional knowledge of Business Administration and management
Experience of Working with Jewelry making machinery and Diamond Cutting Machinery Company for More Than 3 years performing as a Sales Executive Officer
Honors: Cumulative GPA 3.6/4.0 University Honors N. Gujarat Board
WORK AND LEDEARSHIP EXPERIENCE
Sales Executive officer. S.P Engineering Works June 2012 – January 2015
Website: http://www.spjewellerymachinery.com Ahmedabad(Gujarat) India
Bridge management and employee relation by addressing demand, grievances
Providing customer service and making outbound phone calling according to clients need and maintain the sales of the company
Learned financial services in the company and daily prepared banking credit and debit transaction Along updated banking skill
Identifies business opportunities by identifying the prospect and evaluating their position by establishing contact and developing customer relationship towards recommending solutions.
Maintain relationship with client by providing support information and guidance, researching, and recommending new opportunities for Better Success of the company
Prepare reports by collecting, analyzing, and summarizing information
Maintain professional and technical knowledge and system by attending educational workshop
Prepare and deliver appropriate presentation on product and services
Actively seek out new sales opportunities through cold calling, networking, and social media platform
Create frequent reviews and reports with financial data
Understood the Implementation process and regularly interaction with clients to maintain relationship
INTERNSHIP WORK EXPERIENCE
Sales executive: Howard Johnson hotel Ratan Hotel Group LLC Sep 2016 – April 2017 Website: https://www.wyndhamhotels.com/ Newark Airport, New Jersey
Identifying business opportunities and evaluating Research and analysis of new marketing
strategy Increasing sales of hotel, Interaction with clients for providing guidance Analysis of market trends and prepare report with summary and working as a team for better success of company.
Providing customers with list of available services and their accompanying price and offer discount when necessary
Monitor the customer service quality of the hotel to ensure customer are tended to appropriately
Maintained solid relationship with Team members, Business Partners as well as specialized by face-to-face environment and working with under pressure high fast environment
Update actions plan and financial objectives quarterly and Cash Handling
Able to provide quick and timely response, immediate communication to properties. Develop professional long-term business relationship
Asses additional training needs based on analysis of data gathered and interaction with sales team from property visit.
Targeting key account potential for company
VOLUNTEER EXPERIENCE
Customer Service Representative: Ramada inn, Ratan Group LLC July 2015 – Jan 2016
Resolve customer needs, questions, and complaints frequently requiring analysis of situation to determine best use of resource and build relationship with clients
Solicits sales of new additional services
Operating office equipment inclusive of air to ground radio, computer, and terminal as necessary
Provide pricing and delivering information, process order, and prepare daily cash report
Set up the new account in the system and maintain the records of guest
Knowledge of customer service inclusive of hotel reservation, ground transportation, information on local attractions and activities, and other information that provides valuable service to customer
CORE COMPENTENCIES
Business Strategy Reporting &Valuation Financial Modeling Cash Handling Decision Making Skill Problem Solving Skill Strong Team Player Communication Skill Organization Skills Microsoft office suite Multi-tasking Critical thinking
ACHIVEMENT AND CERTIFICATION
Managing public assembly and seminar in college. Monroe College NY June 2016
Volunteer, Domestic Games Festival Ahmedabad, India April 2011
PAS(Peregrine Academic Services) Complication Certification Monroe College NY August 2017
GLO-BUS Developing Winning Competitive Strategies Monroe College NY August 2017