Customer Service/Customs Broker

Mar Josua Serrano Nicolas, LCB

Address: Block * Lot 40 Prime Homes Subdivision

Bayan Luma 5 Imus, Cavite, Philippines

Mobile: +63-975-*******

E-mail: *********@*****.*** *********@*****.***.** OBJECTIVE:

To land on a position where I can utilize my skills while earning knowledge and experience, and at the same time contributing to the success of my employer. SKILLS AND QUALIFICATION:

A licensed Customs Broker with extensive experience in freight forwarding, shipping, customs releasing and cargo delivery.

Knowledgeable in tariff classification, Incoterms, computation of duties and taxes, and application of ROO.

With good communication skills both verbal and e-mail navigation. English and Filipino.

Proficient in Microsoft Office.

ACCREDITATION:

CCBI and PRC – Registered Licensed Customs Broker

Passed - Licensure Board Examinations for Customs Brokers WORK EXPERIENCE:

ABLEGLOBAL LOGISTICS PHILS. INC. – is an international freight forwarding company that provides multi-modal transport and logistics services from any point of location to any point of destination.

Customs Declarant/Customer Service – Operations Department DECEMBER 2014 – PRESENT

Assigned to do tariff classification and computation of duties and taxes for lodgment of customs entry.

Accountable in application and processing of import clearance from different government agency, eq. BFAR, BPS-DTI etc.

Communicate and deal with our global partners with regards to origin & freight rates, sailing schedules, shipment booking and all other inbound shipment concerns.

Goes to shipping line and freight forwarding companies for processing of shipping documents and payment of local charges.

Responsible in monitoring the status of all inbound shipment from its origin up to its port of destination, and update the client as well.

Monitors delivery of goods from Bureau of Customs’ CY/CFS to delivery warehouse of importer/consignee.

Coordinate cargo stripping and cargo pull out from warehouse to delivery location of local end user.

Responsible in assisting all operations / brokerage concern.

Providing instructions to our Customs Processor/s and Messenger/s concerning their day to day task.

Update daily status report of brokerage department, and submit it to General Manager.

Securing completeness of all necessary documents (Bill of Lading, Commercial Invoice, Packing List, AFTA, and all other necessary documents) for processing in Bureau of Customs.

Prepares cash and check vouchers for all disbursement of inbound shipment/s.

Liable in claims of container deposit refund from all shipping lines concerned, and make a report of such, and submit it to Accounting Supervisor.

Attend to any inquiries of our client regarding their import or export shipment.

Perform other duties that may be assigned from time to time. Customer Service – Sales Department

ABLEGLOBAL LOGISTICS PHILS. INC.

JUNE 2012 – NOVEMBER 2014

Accompany our sales team in their client meeting.

Assist PO & RQF of clients, and submit quotation.

Responsible in preparing weekly status report of inbound shipment and monthly production report of sales team, and submit it to Business Development Manager.

Oversee sales team performance, and provide evaluation report to General Manager.

Collate sales leads and hand out it to all account executive.

Perform other duties which may be assigned from time to time. Import Documentation Assistant – Import Department ABLEGLOBAL LOGISTICS PHILS. INC.

NOVEMBER 2011 – MAY 2012

Perform data entry in “E2M” (Electronic to Manifest).

Monitor status of all inbound shipment from its origin up to its destination, and update the client as well.

Communicate with our global partners all inbound shipment concerns, such as origin & freight rates, sailing schedule/s, shipment booking, vessel departure and estimated time arrival in Philippines.

Monitor cargo stripping in designated warehouse, and check cargo condition.

Responsible in issuing Delivery Order/Release Order to broker and/or consignee.

Assigned to do invoicing and issue Sales Invoice to client.

Submit weekly status report to Accounting Supervisor and General Manager.

Attend to any inquiries of our client regarding their shipment.

Performed other duties that may be assigned from time to time. ON THE JOB TRAINING:

Import Staff – PEZA Team – Import Sea Department

November 2010 to January 2011

DHL Global Forwarding

Star Cruises, Newport Andrew Ave. Brgy. 183, Pasay, Metro Manila PH EDUCATIONAL ATTAINMENT:

TERTIARY: ADAMSON UNIVERSITY

San Marcelino, Manila Philippines

COURSE: Bachelor of Science in Customs Administration Batch 2007 – 2011

SECONDARY: IMUS INSTITUTE

Nueno Avenue Imus, Cavite Philippines

Batch 2003 – 2007

PRIMARY: IMUS PILOT ELEMENTARY SCHOOL

Nueno Avenue Imus, Cavite Philippines

AFFLIATION:

Chamber of Customs Broker, Inc. (CCBI) : Registered Customs Broker Unified Customs Administration Society (UCAS) : Registered Member Bukas – Loob sa Diyos Charismatic Covenant Community : Covenanted Member Lingkod ni Yahweh Community Music Ministry : Choral Member PERSONAL INFORMATION:

Birth Place: Tondo, Manila Philippines

Birth Date: November 05, 1990

Height/Weight: 5’4” / 108 pounds (lbs)

Gender: Female

Nationality: Filipino

Religion: Roman Catholic

Civil Status: Single

Language: English; Filipino

I hereby certify that above information are correct and within my knowledge. Mar Josua S. Nicolas, LCB

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