Information Technology

Adolfo Cornejo Trujillo

Phone number: Home 507-***-****/ Mobil 6268-6857

E-mail: *********@*****.***

Objective:

To obtain a position in an organization of continuous growth which can take the most of my knowledge, experience, teamwork capacity and communication skills, as well as my abilities to solve problems and to relate with different groups of people, both local or internationally.

Studies:

From 1998 to 2005. Interamerican University of Panamá. Computer Science.

Professional Experience

Banistmo

IT Control and Process Officer From 2013 to 2016

Keep bank licensing control, renovations and new adquisitions.

In charge of COBIT5 implementations in IT and all áreas related with this project..

HSBC Bank (Panama) S.A.

IT Security Officer From 1998 to 2013

From 1998 to 2013. HSBC Bank.

I began in HSBC as a Computer Operator in Data Center in 1998 until 2001. In this position I

handled the AS400 system as an operator, I was the person in charge for the batch run, also to

coordinate with operators in E.U. and local programmers for the solutions to the problems during

this process. I perform the backups of the system, print the daily, weekly and monthly reports for

different departments. Also perform the periodic maintenance to the system (IPL s), supervise

the communication equipments maintenance located in the data center, was in charge of the

password control of different systems.

Eventually I was promoted to Technical Support, Network and Communication Officer. I work

in this position from 2002 to 2005. The main responsibilities in this position were to gave

technical support to end users in the bank, computers configurations (O.S. installation, network

configuration, applications tests, etc.), second level support to end users in branches. Technical

support to servers (configuration, maintenance, updates, etc.). Full support to core bank servers

(HWS), from configuration, terminals installation and full support in all technical levels. In the

communication field, I take care of the PBX (Telephone System) administration, telephones

configuration (analogs and digitals). Also use to bring support in WAN (Wide Area Network) of

the commerces connected to the bank and international circuits. During this period we complete

the implementation of centralized impression with the multifunctionals equipments, and we

complete the communications rooms patch panel organization, organization of IT equipments

deposit and also the implementation of the IT laboratory used for different tests of IT.

From 2006 to date, I m an IT Security Officer. As part of my work I coordinate different projects

like Connect Direct, Active Directory, also responsible for IT audits from internal department and

Group IT (Mexico), external audits (KPMG), in charge of follow up and periodically audit controls.

In charge and supervision of SOX law (Sarbanes Oxley) with wich we met the chapter IV

“Updated Financial Revelations”, section 404 “Internal Controls General Evaluation” . Other of

my responsabilities is the Hardware and software inventory of IT, all branches software licenses

in the country. Use to be related with the providers of IT through the periodically reports and

works completed in the bank.

Actually administering Plaza Edison Call Center Project, specifically all works related with IT,

Network, applications, CER, SER s and PTT s, information related with RBPM, budget.

Panamá Avon

Information Technology Assistant From 1996 to 1998

Was in charge of the data center with all the responsibilities related, like security controls, network administration, supervision/control of the servers, supervision of data captured, daily backups, periodically updates, system reports.

Financiera El Sol

Data Center Administrator and Operator From 1994 to 1996

As Data Center Operator I was in charge of reports generation, backups, system access supervision, etc. Take care of the technical support in the field (10 branches), also made some basic programms requests in the GX3000 system.

OTC Agencies

Clerk and Data Center Operator From 1992 to 1994

Help in accounting functions related to ships, invoices from the ship arrival, transit and containers download in the port, all this information was captured in the system. Also use to make the backups, updates and reports.

IMPA-DOHEL

Data Center Operator 1989

Motores Colpan, S. A.

Data Center Operator/Account Department Assistant From 1987 to 1988

Knowledge:

Organization and Project development related with Active Directory, Connect Direct (file transfers), PBX s, Centralizad reports, WAN and LAN

Internal and external audits supervision and audit controls.

Basic knowledge of Active Directory, Blades, SAN disks.

Working knowledge in Operating Systems (Win95/98/NT4.0/2000/XP) and Microsoft applications.

Knowledeg of Novell Network, Win2000 Server, Win2003 Server (Administration/Technical Support)

Basic knowledge of Oracle

Basic knowledge of programming

Knowledge in Communications (Hypercom, modems, controllers, Switch, Routers )

Knowledge of telecommunications, PBX s software (Avaya Multivantage), telephones installation

Knowledge of AS/400 Operation

Knowledge in Xerox Multifunction equipments (Copying, printing, Fax and Scanner)

Skills and Abilities:

Centralized work focused in problem solution and team work.

Able to coolaborate with people at all levels, executives, colleagues and administrative personal.

Excellent communication with the internal client also with providers and external technical support staff as well.

Highly adaptable and able to handle multitask activities with proven efficient results.

Capacity to coordinate projects that involves decisions to make and personnel handling.

Willingness to face new challenges and responsibilities.

Capacity to work under pressure.

Courses and Seminars:

2596: Managing Microsoft Systems Management Server 2003 (SMS). New Horizons – Panamá. 2006

2287: Managing your Infraestructure Using Microsoft Operations Manager 2005 (MOM). New Horizons – Panamá. 2006

Phone recording System NICE. Administration and supervision. ADR Technologies. 2006

Theoric/practic course of network installation. COSPAE / Produce. 2005

Active Directory configuraction course and Blade technology. HSBC México TI / Panamá. 2005

Ecomsa. Basic trainning. Definity System G3I. 2004

Microsoft Windows 2000 – First Phase (8 hours), 1999

Panamá GBM, AS/400 Operation, 1998

Languages :

Spanish and English.

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