MICHAEL FARRELL, MA, MBA, SPHR
*** ******* **** ~ Barstow, California 92311
760-***-****(h)760-***-**** ~ *******.*******.****@*****.***
Linked In: https://www.linkedin.com/in/mcfarrellsphr
Human Resources Leadership and Transformation Performance Management Talent Management Analysis, Process Design, Implementation and Management Risk Management Strategic Planning ■Collective Bargaining Employee Relations Dispute Resolution Project Management Labor Relations Organizational Development Training & Development Human resource Management Systems Implementation Succession planning Staffing and Employment Management Metrics
Coaching and Facilitation ■ Business process Management and Mapping
Lean Six sigma ■Turnarounds and Startups
Qualifications Summary
Top-performing, highly-educated, and results-oriented human resources leader, consultant and business partner with 20-plus years of leadership experience and an exceptional track record of demonstrable success in human resources, operations and planning and transformation. Versatile, tested leader with proven team-building, coaching, and employee-development abilities, and adept at leading, motivating, mentoring, and empowering all levels of an organization especially during periods of dynamic and constant change. Transformational strategic thinker with a history of spearheading the turnaround of underperforming organizations and teams, making them profitable and successful in a very short time. Honest, dependable, and dedicated self-starter and change agent with extensive experience collaborating at the highest level to develop and implement processes and procedures that increase efficiency, productivity, and revenues. Execution-minded visionary driven to exceed expectations and boost the bottom line.
Professional Experience
MAGUS MANAGEMENT INTERVENTIONS 10/2009 - PRESENT
Provide expert consulting, training, and project management services to clients. Provide career and executive coaching to individual clients dealing with enterprise management and career-related issues.
Assisted clients in gaining business intelligence and preparation of proposals for defense contracts ranging from
$400-600 Million.
Provide telephone consultations on specific issues to clients as GLG Educator with of Garson Lehman Group.
Staff writer and commentator for multiple websites on issues of business, economics and job hunting.
Consulted with University of Arkansas at Pine Bluff on project conceptualization and development for establishment of online site management for e-conferencing and Skype targeted at small to medium-sized Arkansas companies.
Facilitated visioning and developed initial business plan for startup film and video development company serving the high desert region of California.
NORTHROP GRUMMAN TECHNICAL SERVICES 6/06 – 10/09
Senior Human Resources Manager
Led, mentored, and supported cultural change for union-organized 1,200-employee industrial, logistics, and heavy equipment maintenance DOD contract. Oversaw three compensation and benefits systems based on employee tiers. Negotiated labor contracts and interim agreements with union representatives Close liaison role with legal, EEO/AAP, ethics teams in enterprise Human Resources.
Transformed the full lifecycle recruiting process; reduced time-to-fill, increased search parameters, sought out new venues to source talent, and developed in-house talent
Built and developed a cohesive and successful fifteen member HR team, making HR a key part of the leadership team for the first time since 2002 while aggressively managing manpower, workers compensation and LOA programs.
Spearheaded a Lean-Six Sigma certification program start-up effort, partnering with two community colleges and the state’s workforce development agency
Analyzed potential impact of new HRIS system, evaluated risk, escalated problems to CEO level with support from Project Manager, thus reducing problems and shortening period of movement from unstable to stable, mature system.
Managed Corporate, Program, Union and Service Contract compensation and benefits systems based on employee tiers.
Developed and implemented strong metrics program measuring leading indicators and based continuous process improvement actions in all HR functions on those results.
Dramatically reduced turnover and disruption in shops through improved recruiting, performance management and employee relations.
Played key supporting role leading prep for OFCCP audits, ISO Audits and Surveillances, and Defense Accounting Agency Audits, resulting in totally clean audits in HR and Payroll functions.
MICHAEL FARRELL, MA, MBA, SPHR
621 Rimrock Road ~ Barstow, California 92311
760-***-****(h)760-***-****~ *******.*******.****@*****.***
Linked In: https://www.linkedin.com/in/mcfarrellsphr
WORKING WELL MANAGEMENT CONSULTING 01/2002 – 05/2006
Independent management Consultant and Academician
Provide expert consulting, training, and project management services to clients. Provide career and executive coaching to individual clients dealing with enterprise management and career-related issues.
Provided executive education for the Departments of Defense and Labor; personally recognized by regional Department of Labor manager for exceptional rapport and presentation quality
Achieved 60% increase in settlement for client by coaching in dispute-resolution negotiation strategy
As Adjunct Professor at the Shanghai Maritime University College of Business Administration, taught an intensive three-week business class that was well received and praised for instructional methodology and professional acumen
Developed and presented an executive education session for the Eastern Washington Association of General Contractors encompassing trends and strategies for human capital management
Taught well-received MBA and undergrad management courses at City University in Human Resources, Economics and Leadership
Advised small nonprofit on development strategy for Executive Director and staff including training and assignments
Assisted Tacoma YWCA in developing compensation and recruiting program to reduce turnover while enhancing services
WESTERN INSTITUTIONAL REVIEW BOARD 06/2002 – 09/2003
Director of Human Resources
Directed HR for 250-employee pharmaceutical firm. Trained and developed directors, managers, and supervisors, and instituted monthly management training focused on leadership techniques. Provided expert HR guidance to CEO and vice presidents. Negotiated benefit coverage, managed benefits program, and supervised employee benefit coordinators.
Reduced costs while improving employee benefits and amenities including food service, parking and rewards
Partnered with CFO to save failing accreditation project; completed project three weeks prior to due date
Developed off-site storage location for over 10,000 file boxes and excess equipment, freeing 6,000 square feet of office space for expansion
Brought Canadian Branch Operations into compliance with provincial law and best practices by partnering with CFO and corporate counsel in realignment and procedural development
Created and implemented a strategic enterprise plan resulting in ultimate sale of enterprise to Fortune 100 company
Reduced time to fill recurring requisitions for personnel for 30 days to 14 days while reducing turnover in key positions for 40% in first six months to 15% through ombudsman and engagement efforts.
SEATTLE COUNCIL OF THE ST VINCENT DE PAUL SOCIETY 12/2000 – 1/2002
Interim Executive Director / CEO and HR Director
Directed non-profit organization and held accountability for P&L on $15M-plus annual operating budget, manufacturing facilities, retail stores, headquarter complex, social service organizations, 800 volunteers, and 220 employees. Manage HR function including HQ staffing, compensation, benefits, risk management, training and development.
Developed new revenue stream, ensuring cash flow of $30M over 30 year period
Improved business operations, risk management, and legal compliance issues while increasing revenue and efficiency. Spearheaded turnaround by shifting focus to board governance and uniting board members, volunteers, employees, and partners of widely differing perspectives in period of contention and difficulty
Refocused marketing and advertising efforts to a coordinated campaign resulting in improved store revenue through increased visibility and public awareness
Conducted comprehensive retail space analysis resulting system-wide improvements in sales, marketing and throughput
Negotiated improved benefits packages including coverage for employee assistance programs, DOT physicals, and contraception at no additional cost to Society or employees
Negotiated favorable settlements with previous executive director, other staff members, and insurance carrier to resolve possible lawsuits and EEOC claims for actions in prior administration
Implemented training and development efforts for managers and supervisors as well as Board Member training through United Fund and National Office of Society
MICHAEL FARRELL, MA, MBA, SPHR
621 Rimrock Road ~ Barstow, California 92311
760-***-****(h)760-***-****~ *******.*******.****@*****.***
Linked In: https://www.linkedin.com/in/mcfarrellsphr
LITTLE CREEK CASINO 7/1998 – 11/2000
Human Resources Manager
Led human resources and organizational development for turnaround effort in tribal casino, providing HR and OD services as well as community outreach to employee base of over 500 employees.
Partnered with new general manager and key members of Squaxin Island Tribe in financial and cultural turnaround after several years of financial loss, distrust, animosity and turmoil
Reduced employee turnover from 105% annually to 35% in two years
Reduced new employee turnover from 50% in first six months to less than 25% in first year
Created and implemented training and development initiatives including a highly effective orientation program, a supervisory program, and a guest services program
Built HR team that functioned autonomously and effectively to meet challenges in evolving, growth environment
HR team was awarded Employment Management Association Percales Award for Community Involvement in 2000
WASHINGTON STATE DEPARTMENT OF TRANSPORTATION 8/1997 – 6/1998
Executive Fellow (Labor Relations)
Collaborated with human resources director and employee relations manager in employee / labor relations policy and legislative interpretation and recommendation. Administered contracts and liaised with union representatives and stewards.
Developed a detailed career-planning guide for a 5,000-employee agency; guide illustrated internal career ladders and described effective strategies for growth and development
Chaired a multi-disciplinary process-improvement team that revised the employee orientation process for a large agency thereby enhancing regulatory compliance, uniformity, and regional autonomy
Facilitated stakeholder’s meeting resulting in the coordinated development and implementation of a new job description process for a major state agency
UNITED STATES GOVERNMENT, US ARMY 9/1974 – 6/1997
Operations, Training, and Logistics Manager
Directed and developed high-performing teams and organizations. Managed fleets, logistics, training, budgets, real property, safety, security, and human resources.
Handpicked for key leadership role to revitalize three troubled organizations ranging from 120 to 500 employees each
Built six high-performing teams, establishing or rebuilding human resources, customer service, training, and/or general management during periods of extreme organizational stress, change and downsizing
Selected to serve as honest broker to ensure equitable distribution of scare resources during periods of austerity and conflicting priorities.
Drove management analysis in downsizing of 25000 FTE, $5B Infantry Division, assisting in successful effort to achieve target inactivation one year earlier than projected with no loss of soldier competence or degradation of morale.
Repeatedly rewarded for exceptional levels of professional competence, dedication and leadership including personal recognition from multiple Senior Generals and the Secretary of the Army
Education
Master of Business Administration, General Management – City University (2003)
Master of Arts, Organizational Leadership / Human Resources (with honors) – Chapman University (1998)
Master’s Degree in Teaching, Secondary and Adult Education – University of Arizona (1985)
Bachelor of Arts, Philosophy (cum laude) – College of the Holy Cross (1973)
Professional Development
Senior Professional in Human Resources Certification
Lean Six Sigma Black Belt Certification
60 hours of Mediation and Dispute Resolution Training
National Defense Industrial Association
Certified Leadership Development Trainer
Six Sigma Green Belt Certification
Certified Master Instructor
16 hours of Interest-Based Bargaining Training
Memberships
Society for Human Resource Management (SHRM)
Human Capital Institute
Association of the United States Army
Association of Training and Development