Customer Service, Clerical Responsibilities, Office Administration, Ad
Resume:
Olivia Welch
Simmons College MSC # ***
Boston, MA 02215
*********@*****.***
I am a Freshman at Simmons College, where I am a Political Science major on the pre-law track. I graduated from Sizer School in Fitchburg MA in May of 2017. I have a strong passion for learning, the environment, giving back to my community, and the arts. I am a determined and friendly person who is extremely reliable, responsible, and has a strong work ethic. I am currently trying to gain work experience, seek new opportunities, and help improve my community.
Work Experience
Crashline Productions/Boston Calling Music Festival
Street Team Member
November 2015 - Present
As a member of Boston Calling's Street Team, I am responsible for advertising Boston Calling Music Festival around where I live and on social media. I have to canvas 200 or more posters promoting the event over the course of 4 months, and post advertisements on all my social media accounts to gain traction for the concert. This employment opportunity ends once the festival occurs every May on Memorial Day weekend, and I start back every January until May and do it again.
Panera Bread, Leominster, MA
Associate/Cashier
November 2015 - October 2016
As an Associate, I was primarily a cashier and I was the recipient of the Fall 2016 “Customer Service Award” for our cafe. Not only was I in charge of closing the registers, I was also responsible for closing the bakery, delegating responsibilities to other employees, training new hires, organizing donations, counting inventory, cleaning up the dining room, stocking/preparing drinks and pastries, suggestive selling, and much more. Panera Bread is a very fast paced and busy workplace and a job that requires 110% effort all the time. I had to stop working there in October of 2016 due to a car accident I was in and am still recovering from.
Let’s Gogh Art, Leominster, MA
Artist
June 2016 - October 2016
I was hired to host art events after a family friend saw my artwork. I was responsible for hosting craft tables at events such as kids birthday parties, corporate celebrations, and school field days, as well as hosting studio hours where I helped customers paint ceramics, canvases, and draw. I had to stop working there in October of 2016 due to a car accident I was in and am still recovering from.
Education
Simmons College, Boston, Ma
Undergraduate student
Major - Political Science
September 2017 - Present
Sizer School: A North Central Charter Essential School, Fitchburg, Ma
High School Diploma
September 2014 - May 2017
Fitchburg State University, Fitchburg, Ma
Dual Enrollment student
Global issues, French for Beginners
September 2016 - October 2016
Mount Wachusett Community College, Gardner, Ma
Dual Enrollment student
Intro to Psychology, Intro to Sociology
September 2015 - June 2016
Lunenburg Public Schools, Lunenburg, Ma
September 2004 - June 2014
Volunteer Experience
Girl Scouts of America
Girl Scout in Troop 30755 of Lunenburg, Ma
2004 - Present
I have been a part of my girl scout troop for 13 years. We do lots of community service and volunteer work such as cleaning up the town, working with children who have cancer, and donating time and money to the homeless. Through Girl Scouts, I have learned many skills including money and time management, organization, how to give back, confidence, and independence. I have made sisters for life with the girls in my troop and I am a better person because of girl scouting. Since our graduation, all of the girls in troop 30755 have become registered as adult girl scouts. I look forward to continuing to give back to my community in college.
Give Kids the World
Volunteer Angel
Kissimmee, FL
April 2017
Give Kids the World is a non-profit organization that is a theme park specifically designed for children who are terminally ill and their families to go to. It is completely free and accessible to their medical, physical, and emotional needs, offering families a much more accommodative place to enjoy a vacation together. In April 2017, my Girl Scout troop of 13 years travelled to Orlando Florida for our last hoorah as a troop. After nearly two years of planning, we finally went on the trip. Volunteering at GKTW taught me so much about how blessed I am to live the life I do and to be able to help others who are less fortunate. While volunteering there, I worked at the carousel running it and helping kids get on and off. I got to interact with the children and their families and have fun with them and make the experience as fun and memorable as possible. It was a truly life changing volunteer experience.
United Parish of Lunenburg
Parishioner
2004 - Present
Organized church activities such as serving at soup kitchens, raising money for charities such as UNICEF, going to homeless shelters to provide dinner, toiletries, and fun activities for children with fellow church members to give back to our community.
Honors & Awards
Resiliency Award
Awarded by Lyndsie Currallo, Guidance Counselor at Sizer School in May 2017
Bertoni Award (x5)
Awarded by David Perrigo, Principle at Sizer School, Numerous Occasions
Bertoni Awards are given to students who received all exemplary scores in work habits grades for all courses in a semester.
Customer Service Award
Awarded by Esther, General Manager at Panera Bread in August 2016
Additional Skills
Individual and Team Leadership, Customer Service, Problem Solving, Customer Satisfaction, Time Management, Communication, Team Building, Troubleshooting, Teamwork, Windows, Microsoft Word, Excel, Office, PowerPoint, Etc., Wireless Technologies, Web Applications, Advertising, Social Media, Social Media Marketing, Digital Media, Youth Empowerment, Youth Mentoring, Food & Beverage Service, Digital Marketing, Public Speaking, Strategic Planning, Project Planning, Event Planning, Fundraising, Non Profit Organizations, Visual Arts
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