Customer Service Assistant

MARISSA A. SADOFSKY

**** * ***** *** #**

Omaha, NE 68144

402-***-****

*******.********@*****.***

PROFESSIONAL PROFILE

Exceptionally well organized and resourceful professional with more than ten years experience and a solid academic background; excellent analytical, interpersonal and leadership skills; able to handle multiple projects while producing high quality work in a fast-paced, deadline-oriented environment.

EDUCATION

Clarkson College, Omaha, NE

MS in Healthcare Administration, December 2017

Bellevue University, Bellevue, NE

BS in Behavioral Science, May 2009

Metropolitan Community College, Omaha, NE

AAS in Professional Studies, May 2008

Certified Nursing Assistant, Apr 2007

Relevant Coursework

Excel 2010 QuickBooks 2010 College Accounting

EXPERIENCE

Ford Storage & Moving

Billing Specialist, Apr 2011-present

•Enter truck manifests daily into AS400 system

•Prepare Excel spreadsheets on delivery trucks for performance analysis

•Preparation of contract and employee drivers weekly payroll

•Review pay with drivers and helpers if questions arise

•Train new employees

Payroll/Payables, Aug 2013-Nov 2014

•Report new hires

•Enter payroll into payroll system and print payroll checks

•Enter garnishments/health/dental/reimbursements

•Pay child support online

•Prepared Federal 940 and 941 reports and multiple state withholding reports quarterly

•Prepare spreadsheets to calculate splits on payable invoices to assure correct general ledger allocation

•Enter invoices into computer

•Print checks as directed by supervisor

•Attached check copies to invoices and mail checks

•File invoices

Kwik Shop, Omaha, NE

Certified Assistant Manager, July 2008 – Aug 2011

•Oversee daily operations including team of eight employees

•Train, evaluate and schedule associates

•Handle accounts payable, prepare deposits and enter invoices into computer

•Stock inventory and maintain sales floor appearance

•Process financial transactions and provide exceptional customer service

AWARDS

Sigma Alpha Pi

VOLUNTEER WORK

Big Brothers Big Sisters, May 2012-May 2014

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