Crystal Garbline
Columbus, OH *****
****************@*****.*** - 614-***-****
Authorized to work in the US for any employer
WORK EXPERIENCE
Optometric Technician
Family First Vision Center - Columbus, OH - June 2016 to June 2017 Responsible for opening of the store daily, Responsible for preparation of machines and equipment, cleaning and maintenance of equipment, and preparing the exam room for the Doctor, ensuring all rooms have the necessities for the day and the rooms are clean and presentable. Responsible for answering phones, scheduling appointments, making calls to gather patient information, making calls to confirm appointments, making calls to patients for the dispensing of their glasses and contacts, responsible for coordinating appointments with other offices and the patient for referrals, Responsible for working with Insurance companies to verify and authorize benefits, Responsible for providing the patient with their insurance benefits and explaining co pays and charges before the examination, Responsible for the gathering and entry of medical history into MVE System for each patient. Responsible for opening exams in MVE system and entering patient information for the Doctor to review before patients exam, Responsible for bringing pertinent medical history to the Doctors attention before the patient is seen, Responsible for A/ R, entering the payments into system and following up on payments that have not been made or that the full amount wasn't paid, Responsible for assisting the Doctor with pre-testing patients, responsible for taking photos using Optomap Machine, teaching patients insertion/removal/care of contact lenses.Responsible for assiting patients with the purchase of glasses, Responsible for billing of insurance companies, collecting payments, providing patients with their prescriptions, and itemized, detailed receipts for insurance purposes, end of the day closing procedures, responsible for making daily deposits at bank, responsible for monthly, quarterly, and annual reports, responsible for the cleanliness and presentation of the store, responsible for closing the store up by counting down registers, running financial reports, making out deposits for bank, ensuring the store is presentable and ready for the next day of service, responsible for the closing and locking up of store each night.
Office Manager
City Of Columbus/Columbus Fire Department - 1997 to 2013 Responsibilities
Managing the office and office/Clerical Duties. I answered phones, assisted the public with needs in regards to fire reports, ems run reports, assisted officers and firefighters with any clerical needs, data entry, filing, ran AS-400 system, compiled statics and reports for bureau as well as the public and media, assisted the public with their results, various other duties.
Skills Used
I demonstrated the ability to work well with employees as well as the public, the ability and willingness to learn and adapt to a constant changing environment, ability to detail and accuracy, ability to make suggestions for changes in order for things to run more effectively and efficiently, ability to be punctual and dependable, ability to work well with no supervision, ability to train other employees, and the ability to supervise other employees and manage office.
Clerk/ Supervisor
City Of Columbus - 1992 to 1996
Responsibilities
Assisted Administrator with office/clerical duties. Answered phones, typed letters, memos, etc., Greeted visitors, Scheduled Meetings, Data Entry, Filing, Payroll, supervision of employees, various other duties. Skills Used
I demonstrated my ability to adapt to a changing environment daily, ability and willingness to learn, ability to pay attention to detail and accuracy, ability to work well with other Co-workers, as well as customers coming into the facility, ability to remain professional at all times, ability to be punctual and dependable. EDUCATION
Westland High School
SKILLS
Clerical/Office duties, Training employees, Supervision of Employees, AS-400 system, Customer Service, Data Enrty, Payroll/Human Resources, various others (10+ years) CERTIFICATIONS/LICENSES
Business Professionals Of America
June 1993 to Present
Certification of Completion Certificate received for 4 years of Business Professionals Of America education at Westland High School.
Real Estate Agent
Certificate of Completion received for completing Real Estate Agent course at Hondros College. Real Estate License
April 2007 to Present
Attended Hondros College for Real Estate License. Completed Course and received Certificate of Completion.