Customer Service Representative
Resume:
Renae Morgan Blount
**** ** **** ** **** Park, FL 33023
ac3rwz@r.postjobfree.com
EXPERIENCE
TRC Staffing, Dunwoody, Ga
Customer Service Representative June 2016-June 2017
Answered and transferred incoming calls. Directed emails to appropriate departments, placed orders for customers, checked status of orders, provided customers with information on credit increases.
Simple Health, Hollywood, Florida
Customer Care Associate January 2015 - May 2016
Answered and transferred incoming calls. Directed emails to appropriate agents. Informed potential customers of insurance policy options.
The Home Depot, Hollywood, Florida
Freight Associate September 2015 - May 2016
Unloaded freight, restocked merchandise. Assisted customers.
Office Max Atlanta, Georgia
Logistics Associate November 2013- January 2015
Ensures freight is processed efficiently to maximize product service levels and is responsible for providing an exceptional in-store customer service experience by assisting customers, as needed.
American Greetings Atlanta, Georgia
Merchandiser August 2014- January 2015
Maintained the greeting card department for retail partners by reordering merchandise, organizing merchandise on display, putting up or taking down seasonal merchandise.
H&M Atlanta, Georgia
Sales Support Associate October 2012 - June 2014
Assist customers with resolutions with refunds and credits. Acted as greeter, performed cashier duties, stock support.
Cynthia’s Playschool, Atlanta, Georgia
Front Desk Clerk May 2009 - April 2013
Greeted clients. Operated office machines. Answered telephones. Maintained and updated filing, inventory, mailing, and database systems, manually and or computer. Communicated with customers, employees, and other individuals to answer questions, took orders, and addressed complaints.
Old Navy, Atlanta, Georgia
Operator October 2011 - September 2012
Operated communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
Answered incoming calls, greeted callers, provided information, transferred calls. Answered questions about clients' businesses, using reference files. Assisted fitting room guests.
Target, Atlanta, Georgia
Sales Associate October 2008 - January 2009
Greeted customers and ascertain customer needs. Described and explained use, operation, and care of merchandise to customers. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Exchanged merchandise for customers and accept returns.
EDUCATION
Elizabeth Andrews High May 2008
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