Manager Supply Chain

RICHARD W. ANDERSON

**** ******** **** *****, *******, GA 30024

404-***-**** ************@*****.***

GLOBAL OPERATIONS SENIOR MANAGEMENT

PROFESSIONAL PROFILE

Experienced supply-chain and operations professional with proven results in multi-level matrix organizations including roles in demand and supply planning, S&OP process integration and product life cycle management.

Accomplished senior manager with working capital, reserves analysis and financial planning knowledge and proven capability to drive productivity improvements.

Enthusiastic problem-solver who is motivated by successful collaboration and resolution of issues across business units, geographic regions, internal departments and external third-party providers.

Effective communicator and relationship-builder with successful process redesign and implementation.

Analytical, data-driven decision maker with ability to make quick, reliable judgments as needed.

AREAS OF EXPERTISE

Cross-Functional Team Leadership

Productivity and Efficiency Improvement

Sales and Operations Planning

Customer Satisfaction

Global Matrix Management

Process Redesign

Financial Planning and Analysis

Global Multi-Facility Operations

Continuous Improvement

Project Management

Mentoring and Coaching

Materials Management

Communication

Forecasting / Demand Planning

Budgeting and Planning

Life Cycle Management and Product Transition Planning

Proficient in Microsoft Office and knowledgeable in Oracle ERP 12.1, SAP Business Objects, Kinaxis Rapid Response, Hyperion and Visio.

PROFESSIONAL EXPERIENCE

Senior Manager, Global Hardware Operations, NCR Corporation, Duluth, GA, 2013 – 2017

Responsible for $200M of FG inventory globally with three direct reports and six indirect reports.

Instituted weekly inventory governance review and directed the monthly outlook and annual plan process.

Managed $3M budget for excess and obsolete inventory - 20% reduction in last 2 years.

Reduced aged finished goods inventory globally by 60% in Q4 2016.

Managed a Six Sigma project to determine appropriate size requirement for new region fulfillment center.

Successfully completed a relocation of the region fulfillment warehouse ($30M inventory) with our 3PL to Columbus with 25% reduction in space.

Managed a team responsible for initial warehouse set-up, coordination of receiving and bin-level put away for existing material.

Led multiple training sessions for knowledge transfer on proper inventory control procedures to Columbus manufacturing plant and new region fulfillment warehouse.

Actively engaged with Strategic Sourcing/Procurement team on daily basis to resolve vendor non-compliant issues for outstanding purchase orders and internal receipts.

Engaged daily with local Global Finance team and internal/external auditors for SOX compliancy.

Active participant in Six Sigma projects to improve fulfillment warehouse productivity and reduce working capital.

Materials Manager / Inventory Manager, NCR Corporation, Duluth, GA, 2006 – 2013

Dual role with local responsibility for North America fulfillment center and global responsibility for $350M of RM and FG inventory.

Reduced global inventory results by $50M while in-sourcing 3 additional manufacturing facilities over 5 year period.

Ensured product availability for region configure-to-order, pick-to-order and staging facilities.

Led material review board weekly reviews that improved product availability by 25% within first year.

Managed NCR and 3PL inventory team responsible for cycle count and bin-level inventory accuracy at region fulfillment center.

Active participant in Six Sigma projects to streamline the region fulfillment center and order fulfillment processes.

Successfully managed transition of North America inventory team from Dayton to Duluth with 50% reduction in headcount.

Manager, Global Supply/Demand Planning, Lexmark International, Inc., Lexington, KY, 2001 – 2006

Responsible for monthly Executive S&OP governance process in addition to multiple business area S&OP reviews

Instituted more stringent demand planning processes that contributed to reduction of corporate cash cycle by 25 days over 9 month time period.

Managed weekly divisional product life cycle transition reviews between executive management for product development (engineering), marketing, supply chain and finance.

Managed 6 senior level staff members that were responsible for monthly demand/supply planning, end-of-life transition planning and supply allocations for $900 million worth of division hardware revenue.

Supply Chain / Logistics Specialist, Lexmark International, Inc, Lexington, KY, 1998 - 2001

Responsible for worldwide demand planning and supply allocation of $4 million to $5 million segment of business printer division.

Maintained 80-85% forecast accuracy for major product line driving a substantial portion of division revenue

Successfully managed transition between build to order product in Lexington to products sourced from vendors in Asia.

Participated in projects improving customer on-time delivery performance from 50% to 80% in 2 years.

Financial Planning Inventory Analyst, Lexmark International, Inc, Lexington, KY, 1997 - 1998

Responsible for worldwide planning and control of $200 million in business printer division inventory.

Developed methodology using activity based costing to determine overhead rates for absorption of fixed and variable expenses within business printer division.

Responsible for all inventory reserve analysis and validation of reserve amount to independent external auditors.

Documented work practices and desk procedures under new ERP system for Financial Planning Cost Team (summer internship)

Graduate Research Consultant, University of Alabama Productivity Center, Tuscaloosa, AL, 1995 - 1996

Identified $300,000 worth of inventory discrepancies at a manufacturer of tapered roller bearings and developed an engineering standards verification program and standardization program for weight measurement to eliminate inventory inaccuracies.

Developed a synchronization plan for delivering cut parts and supplies to external sew plants saving nearly $750,000 annually. Modified existing supply requisitioning process to support the synchronization plan.

EDUCATION

Master of Business Administration, Manderson Graduate School of Business, University of Alabama, Tuscaloosa, AL

Concentration: Supply Chain Management and Logistics

Bachelor of Science in Commerce and Business Administration, University of Alabama, Tuscaloosa, AL

Major: Industrial Management, Outstanding Senior in Industrial Management Award

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