Project Manager Continuous Improvement
Resume:
SHIKHA GAMBHIR
Professional Certified Scrum Master
Email: ac3rs4@r.postjobfree.com
Contact no: +1-209-***-****
San Francisco, California, United States
Synopsis
Shikha is a Certified Agile Project Manager/ Scrum Master with 8 years of extensive hands-on experience managing complex programs and initiatives by effectively collaborating, facilitating, leading and serving as an Agile Coach for multiple Scrum teams. A Diligent project manager offering a proven record of success managing delivery teams and leading all phases of diverse technology projects like Web applications, software development projects, SaaS and Cloud based applications. She is a Business strategist who can plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains. Capable of applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments. She has worked for prestigious Clients like Chevron Texaco, BHP Billiton and Pacific Gas and Electric. She also possess experience in effectively initiating, planning, scheduling, estimating, forecasting, coordinating, controlling, managing and delivering all activities for projects and related release initiatives . Shikha possesses excellent problem solving and Client Coordination skills with experience in maintaining business applications, collaborating with cross-functional stake holders for understanding their Business needs and translating them to technical requirements. She is proficient in leading the SDLC cycle including collaborating with Stakeholders for understanding current and future Business needs, managing day to day progress of projects and release initiatives with regard to time, budget, scope and quality, providing leadership, direction and integrates activities with other IT departments to ensure successful implementation and support. She is a target oriented individual with excellent communication, interpersonal and conflict resolving skills.
Education Qualifications
§B.Tech. in Electronics & Communication from Maharishi Dayanand University, India
Summary
Expertise in leading all phases of diverse technology projects like Web applications, software development projects, SaaS and Cloud based applications
Extensive experience in managing complex Software Development, Architecture, design and integration of projects in a fast paced, constantly changing environment
Proven Project Management skills with ability to multi-task and manage multiple projects in a cross-functional geographically distributed and culturally diverse environment.
Certified Professional Scrum Master.
Currently serving as an Agile Coach / Scrum Master for multiple teams.
Expert Scrum Master with proficiency in facilitating sprint planning, daily scrums, retrospectives, product backlog management, stakeholder meetings, release planning and software demonstrations.
Proficient in tracking and managing product backlog, burndown metrics, velocity, burnup and task breakdown.
Evangelized the benefits of Scrum to ensure its smooth adoption
Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
Handled several challenging Projects involving transition from Waterfall to Agile methodology and continuous improvements in the Scrum process for delivering successful products within planned timelines.
Mentored Scrum masters and Conducted training sessions on Agile practices and Scrum methodology.
In-depth knowledge of Software Development Life Cycle (SDLC) methodologies like Agile, Scrum, Kanban and Waterfall.
Enact change and continuous improvement increasing the productivity of Scrum Teams.
Partner with Senior Management, line of business leads and cross-functional teams to plan and implement corporate wide initiatives to a successful completion.
Proficient in JIRA, TFS, MS PPM, SmartSheets, Omniplan and other project tracking tools.
Coach teams and individuals as needed for continual improvement and conflict resolution.
Facilitated Scrum of Scrum across dependent teams.
Proficient in effectively initiating, planning, scheduling, estimating, forecasting, coordinating, controlling, managing and delivering all activities for projects and related release initiatives.
Experienced in leading the end to end Project cycle including collaborating with Stakeholders for understanding current and future Business needs, managing day to day progress of projects and release initiatives with regard to time, budget, scope and quality.
Expertise in developing plans, processes and documentation to meet project goals.
Experience in making sound project decisions under complex situations and under pressure.
Experience running projects between $1 million - $5 million
Proficient in MS Office, PMI, PowerPoint, Keynote, PHP, MySQL, Google Docs.
Proficient in managing project budgets, PO, invoices, and resource allocations.
Ensures all deliverables and commitments are met and the project is in compliance with relevant standards and methodologies.
Responsible for providing leadership, direction and integrating activities with other IT departments to ensure successful Project implementation and support.
Proficient in functioning as an Iteration Manager (Agile) and direct daily activities for project team .
Responsible for managing the day-to-day progress of project(s) and release initiatives with regard to time, budget, scope and quality
Responsible for preparing weekly status reports that include project progress, issues, risks, milestones, decisions, and status.
Demonstrated ability to lead and motivate staff to apply skills and techniques to solve dynamic problems
Strong knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence.
Responsible for providing end-user training for implemented systems/processes along with accompanying training manuals or user guides.
Demonstrate strategic thinking and problem solving by using appropriate information to diagnose project problems and identify solutions.
Mentor and coach more junior PM/Business Systems Analysts.
Proficient in prioritization of projects by providing reliable work schedules and time estimates
Good understanding of technical web environment and code release life-cycle
Currently working for PG&E Client as a part of Operations Team.
Extensive experience in preparing Use-Case diagrams, Class diagram, Sequence diagram, Traceability Matrix based on UML methodology using tools like MS Visio
Proficient in managing operations related to Osisoft PI Data Historian and other Osisoft PI suite of products.
Acted as a single point of contact between Management and appropriate IT groups starting from solution planning, preparing Business plans, supporting development, testing and deployment.
Expertise in writing and implementing Test scenarios, Test cases, System testing, Regression testing and maintaining Traceability Matrices for baseline documents
Proficient in implementing the ITIL Change Management Process using Service Now and Remedy.
Skills
Excellent communication, interpersonal and conflict resolving skills.
Excellent customer interaction ability, handling teams and hosting meetings for onsite/offshore teams.
Good understanding of the PMLC (Project Management Life Cycle) & PDLC (Project Development Life Cycle), Quality Processes & Estimation techniques.
Good Analytical thinking and problem solving ability.
Quick learner, recognized with Customer appreciations
Experience & Assignments
Tata Consultancy Services Ltd. [AUG ‘15 – Till Date]
Agile Project Manager/ Scrum Master
Location: San Francisco
PG&E (Pacific Gas & Electric)
Roles & Responsibilities
SDAD (Scada Data Availability Dashboard) - Successfully led PGE’s Business critical Project which helps to make day to day business decisions for Operation Engineers.
Served as a Scrum Master throughout the duration of the project facilitating sprint planning, daily scrums, retrospectives, stakeholder meetings, release planning and software demonstrations.
Work closely with the project Team on Backlog management and continuous delivery of features.
Currently serving as an Agile Coach / Scrum Master for multiple teams.
Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
Track and communicate metrics such as team velocity, burndown and burnups and sprint /release progress
Transition from traditional Waterfall model to Agile methodology.
Mentoring Scrum masters and Conducting training sessions on Agile practices and Scrum methodology
Enact change and continuous improvement increasing the productivity of Scrum Teams.
Met the goal of addressing and resolving issues within 24 hours.
Coordinate and manage code releases and shared APIs with other IT groups.
My responsibilities as a part of this project included managing complex Software Development, Architecture, design and integration of various complex components of the project. I was responsible for leading the end to end Project cycle including collaborating with Stakeholders for understanding current and future Business needs, managing day to day progress of projects and release initiatives with regard to time, budget, scope and quality, providing leadership, direction and integrate activities with other IT departments to ensure successful implementation and support.
Led the daily Agile meetings for managing the day to day project tasks with the project team.
Collaborated with the QA and Testing teams to manage and ensure successful testing of applications/modules/soft wares.
Accomplishments: Awarded gold medal by PG&E for successful implementation of a critical project which helped users to make important Business decisions.
Larsen and Toubro Infotech [NOV ‘10 – AUG’15]
Agile Project Manager/ Scrum Master
Chevron Texaco
Roles & Responsibilities
Managed Migration of Chevron Global sites from legacy historians to OSISoft PI for example – IPOP (Integrated Production Optimization Portal) which is a business critical application for Chevron CUE.
Served as a Scrum Master throughout the duration of the project facilitating sprint planning, daily scrums, retrospectives, stakeholder meetings and software demonstrations.
Managed project scope to ensure delivery is compliant to scope commitment.
Tracked and managed product backlog, burndown metrics, velocity, and task breakdown.
Evangelized the benefits of Scrum to ensure its smooth adoption.
Facilitated Scrum of Scrum for the offshore team in India.
Transition from traditional Waterfall model to Agile methodology.
My responsibilities as a part of this project included managing complex Software Development, Architecture, design and integration of various complex components of the project. I was responsible for leading the end to end Project cycle including collaborating with Stakeholders for understanding current and future Business needs, managing day to day progress of projects and release initiatives with regard to time, budget scope and quality, providing leadership, direction and integrate activities with other IT departments to ensure successful implementation and support.
Educating Clients on PI tools and carrying out Customer training activities.
Creating customized Element and Notification Templates in AF and integrating AF data with SharePoint and Dot Net applications for example – IFM (Integrated Field Management tool)
Developing complex well hierarchies and implementing critical operations on well data using PIAF and PI Analytics. Working on complex well reporting, well integrity and operations Projects using OSI PI.
Awarded Certificate for Training on PI Data Link and PI Process Book by Capula at Chevron Upstream Europe,
BHP Billiton
Roles & Responsibilities
Project Manager
Lead the end to end Project cycle including collaborating with Stakeholders for understanding current and future Business needs, managing day to day progress of projects and release initiatives with regard to time, budget, scope and quality
Providing leadership, direction and integrating activities with other IT departments to ensure successful Project implementation and support.
Collaborating with the QA and Testing teams to manage and ensure successful testing of applications/modules/soft wares
Osisoft PI expert for designing solutions for complex Oil well hierarchies and real time data monitoring and modelling.
Responsible for understanding day to day PI data issues faced by top management/ business users and designing solutions to improve the current state of the application involving complex changes and providing end to end support during analysis, development, testing and deployment.
Indian Institute of Technology [OCT ‘09 – NOV’10]
Project Associate
Roles & Responsibilities
Responsible for interacting with Business users for understanding their business needs and translating them into Technical requirements.
Responsible for creating and maintaining site for Educational Technology Services Center, IIT (Indian Institute of Technology) Delhi.
Responsible for resolving bugs / issues / queries raised by end users.
Responsible for enhancing and supporting Search Module which is a key module of this application.
Responsible for troubleshooting Network related issues during Distance Learning Sessions.
Responsible for conducting sessions and Presentations for understanding of users of Ethiopia.
Professional Training / Certifications
PSM I Professional Scrum Master
MICROSOFT PRO: Designing and Developing SharePoint Applications
OSIsoft PI Training Certification from Capula
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