Tshepang Margaret Moiloa **** Eclipse Road
Braamfischerville
Phase 2
1724
Cell: 063-***-****
Email: **************@*****.***
PERSONAL PROFILE
I am an energetic, positive, ambitious and hardworking individual, who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. I possess excellent communication skills, and I have the ability and experience to relate to a wide range of people. I enjoy learning new things, I can work well under pressure.
General Health : Good
Criminal Record : None
Gender : Female
Identity Number : 830-***-**** 081
Home Language : Setswana
Other Languages : English, IsiZulu, N.Sotho & Afrikaans
Hobbies : Netball
CAREER HISTORY
SUNROOM TRAINING STUDIO
Receptionist and Hygienist
September 2014 to March 2015
Temporary Contract
Work Duties
Making sure that the studio is clean
Bookings and cancellation of appointment
Calling clients for their contracts
Explanation of different product
PICADILLY
Merchandising
September 2011 to August 2014
Contract Ended
Work Duties
Liaison with customers about our new product
Maintaining a good relationship with customers
Responding to customer request in a polite and cheerful manner
Able to work under pressure and flexible environment
Doing stock count every 2 months
Floor and rail management
EYE-ON CORPORATION SERVICES
Marketing
January 2007 to December 2007
Temporary Contract
Work Duties
Fitting of contact lens and spectacle prescribing
Giving suggestions to the patients for selecting glasses and contact lenses
Helping the subordinates
Lasik counseling
OCEAN BASKET
Waitress
March 2006 to September 2006
Temporary Contract
Work Duties
Delivering exceptional service by greeting and serving customers in a timely, friendly manner
Promptly served all food courses and alcoholic beverages to guests
Answered questions about menu selections and made recommendations when requested
Regularly checked on guests to ensure satisfaction with each food course and beverages
SKILLS
Microsoft Word, Excel, Power Point, Internet & Emails
Ability to work well under pressure
Ability to work without supervision
Problem solving
Positive attitude
Time management
ACADEMIC QUALIFICATION
Name of School : Letsibogo Girls High School
Highest Standard : Grade 12
Subject : English, Setswana, Biology, History, Geography, Business & Economics
Name of Institution : Southampton Training Institute Course Completed : Call Centre
Subjects Passed : Computer literacy, Ms Word, Ms Excel, Power Point, Marketing, Call Centre Agent, Basic Telesales, Basic Communication Sales & Marketing, Advertising, Customer & Ms Office
REFERENCES
SUNROOM TRAINING STUDIO
Contact Person : Michelle
Position : Manager
Contact : 011-***-****
Cell : 072-***-****
PICADILLY
Contact person : KIA
Position : Assistant Manager
Contact : 011-***-**** / 492 1344
OCEAN BASKET
Contact Person : Nonkululeko Pricilla Dubo
Position : Supervisor
Contact : 073-***-****