Project Management

SUMMARY:

IT focused Project Manager with the proven ability to meet budgets established by internal or external resources, including individual clientele and upper management and stakeholders.

Advance user of MS Excel to include Macros, Charts, VLOOKUP, Tables, Pivot Tables and PowerPoint

Adept in creating, maintaining and presenting daily Project Dashboard reporting statuses and reports

Known for streamlining project management functionality through the use of MS Project software, System Development Life Cycle (SDLC) and Project Management Office (PMO) allowing for effective budgeting, workforce / resource scheduling and risk management.

TRAINING:

Beginner to Advance MS Excel, Udemy, 2016

Excel Advance Dashboards, Udemy, 2016

Project Management Professional Prep for PMP, Udemy, 2016

Introduction Through Advance: MS Project, Learning Tree International

Leadership Training, Dale Carnegie, New York, NY

Technical Certificate, Programming Systems Institute, New York, NY

N-Tier Web Development Project Management, TACT Consulting Team, New York, NY

Web Development Best Practices, TACT Consulting Team, New York, NY

CORE COMPETENCIES:

Project Management

Budget / Timeline Adherence

Contract Negotiation

MS Office

MS Project

Advance Excel, Dashboards & VBA

System Development

Business Analysis & Reporting

Team Leadership

Software Development Life Cycle

PMO Management

Staff Training & Supervision

PROFESSIONAL EXPERIENCE:

Philip Morris, Richmond, VA

October 2016 – Present

Project Coordinator - Windows 10, OneDrive, Office 365 Migration, Project Team of 10 Technicians

Project Scope: Provide Support to 2500 users during their upgrade from Windows 7 laptops to new Windows 10 Laptops, OneDrive implementation and Office 365 Rollout,

Help manage project Issue and Risk Management, scope and schedule

Created, Maintain and presented daily Project Dashboard reporting status.

Exported ServiceNow data into Excel, Used Excel PivotTables and Macros

Manage a 2 shifts command center, providing end-user with over the phone and remote-in support migrating data from Win7 into their new Windows 10 laptops, installing OneDrive, FieldEdge and configuring Outlook 2016 on new laptops,

Transfer knowledge, provide technicians and end-users with training and mentoring,

Manage ServiceNow Help Desk: Technicians answer daily calls from users,

Tickets (Incidents) created for each user that calls the help desk.

Tickets are monitored and worked on until we have successfully resolved user issues.

PROFESSIONAL EXPERIENCE (cont):

Project Coordinator - Air Watch Rollout, Manage a Project Team of (6-8) Technicians

Project Scope: Provide Support to 2000 users during their AirWatch Migration on their iPhones and iPads.

Created, Maintain and presented daily Project Dashboard reporting status.

Exported ServiceNow data into Excel, Used Excel PivotTables and Macros

Help manage project Issue and Risk Management, scope and schedule

Transfer knowledge, provide technicians with training and mentoring (iPad, iOS, and ServiceNow environment).

Assist managing the AirWatch Roll-out Schedule and daily send QR Codes for scheduled User being migrated.

Manage and Schedule off-site and local technicians to provide user desk-side and command center support.

Manage ServiceNow Help Desk: Technicians answer daily calls from users

Tickets (Incidents) created for each user that calls the help desk.

Tickets are monitored and worked on until we have successfully resolved user issues.

PREVIOUS POSITIONS:

SotoPride Remodeling, LLC, Owner, Perth Amboy, NJ (2003- 2016)

EMI Recorded Music N.A., New York, NY (1996-2003)

oDirector, Project Management Office (2000-2003)

Known for streamlining project management functionality through the use of MS Project software, System Development Life Cycle (SDLC) and Project Management Office (PMO) allowing for effective budgeting, workforce / labor scheduling and material procurement.

oTechnical Director, Year (2000)

Managed EMI's Year 2000 program throughout North America while providing direct assistant to international business units via establishing best practices, procedures and operational templates.

oTechnical Director, Web Development (1999-2000)

Successfully installed EMI's first corporate Intranet portal, ultimately resulting in an annual monetary savings of $500K as well as reducing the overall number of man-hours needed per week.

oTechnical Manager, Artist Royalty System (1996-1999)

Recruited, established training and delegated workflow for a specialized team focused on the development of a proprietary Artist Royalty System (ARS) on behalf of EMI Recorded Music. Credited with streamlining project scheduling while maintaining strict adherence to established budgets.

Worldport Consulting Group, Account Manager, Long Island, NY (1992-1996)

oOriginally hired as a Senior Technical Synon Analyst, within 2 years was promoted to Technical Manager and finally to Account Manager. The most notable client for 3 years was EDS where I participated in several development efforts and was their Lead Project Manager on 2 successful major implementations.

Sanmark-Stardust, Inc., Senior Synon Programmer / Analyst, New York, NY (1991-1992)

oParticipated in all business users meeting to identify requirements, document those requirements and implemented those requirements into application components within their Warehouse Management System

Australian New Zealand Bank, Synon and 2E Programmer / Analyst, New York, NY (1986-1991)

oSuccessfully implemented Synon/2E case tools as the standard development environment. This included training for all developers, ongoing mentoring on the tools, facilities, and development best practices and methodology.

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