Objective and Summary of Qualifications:
Experienced Operations Manager looking to secure employment in the Augusta, GA area. Background includes experience in government contracting, private sector facilities maintenance, and site management that incorporates field experience, effective coordination with customers, and partnership with other departments to deliver on organizational objectives.
Work Experience:
University of Tennessee Medical Center, Knoxville, TN 01/2015 - present
Facilities Maintenance Operations Manager
Responsible for exterior maintenance operations for a 64-acre hospital campus and management of the workload and scheduling for the maintenance employees.
Manage the response to all hospital work orders ensuring timely response to issues identified, and effective communication on work order status and completion.
Ensure compliance with all federal, state and organizational safety regulations.
Create requests for proposals, evaluate contractor bids, schedule third party contractor work, and monitor work for quality and completion.
Develop and maintain policies and procedures for equipment maintenance, personnel training, and routine maintenance tasks.
Maintain long term infrastructure plan to effectively prioritize non-routine maintenance tasks utilizing existing budget and resources.
Ensure compliance with the Joint Commission Survey and Magnet Survey requirements.
Purchase supplies and equipment needed to perform maintenance tasks.
Submit purchase orders and request for purchase documentation
Direct equipment and personnel needed for large and small scale projects.
Schedule delivery and pick up of supplies and equipment from vendors.
Ensure proper preventative maintenance and repair for hospital maintenance equipment.
Present designs and solicit local community groups and the local University of Tennessee campus to generate funds for campus beautification efforts.
Manage department budget, vendor receipts, purchase orders, and financial reports.
King Bryant Inc., Arlington, VA 03/2011 – 09/2015
Site Manager - Arlington National Cemetery
Managed a $3.1 million/year contract on 624-acre site. Scope included all landscaping design, exterior maintenance, and management of a 25-person crew.
Provided training to employees in the areas of OSHA safety, heavy machinery operation, and proper policy and procedure.
Delegated and managed maintenance operations to crews exceeding 25 members to efficiently meet contract specifications.
Collaborate with external vendors, government contracting officers, and the business office to facilitate the order and delivery of equipment and materials.
Purchase materials, tools, and equipment needed to efficiently meet contract scope of work
Inspect, record and generate documentation for all quality and safety requirements including machinery and equipment maintenance.
During winter, coordinate and manage snow removal including crew scheduling, material ordering, and on-site management of the snow removal crew.
Coordinate manpower and equipment use with other job sites to successfully fulfill all contract and customer needs in a timely manner.
Maintain material safety data sheets (MSDS) for all chemicals used on site
Operate skid loaders, front end loaders, tractors, dump trucks, bucket trucks, back hoe, chipper, telle-loader, and various other heavy and small equipment
During Fall and Winter months, helped and coordinated landscape efforts at National Institute of Health (NIH) campuses, and Washington DC chancellery.
Professional Landscape Management Services, Dulles, VA 03/2011 – 04/2012
Assistant Site Manager
Worked in the field with crews of up to 20 members to delegate daily landscaping tasks at Dulles Airport and the Dulles Toll Road including mowing, trash pick up, pruning, arbor work, planting, creation and removal of landscapes, irrigation maintenance and operation
Responsible for quality control and generating task lists for crews
Managed snow removal shifts during snow events at airport
Maintained, utilized, and repaired irrigation systems
Refined techniques and improved efficiency in working remotely without office support.
Communicate effectively with COR and site manager to meet contract specifications
Operated and maintained heavy equipment on site
Education:
Pennsylvania State University Graduated 05/2009
Bachelor of Science, Business
Minor in Entrepreneurship
Course work in business management, information technology, contracting, labor and industrial relations, communications
Relevant Skills:
Experienced with heavy equipment, small engine equipment, mowers, trucks, trailers, traffic control devices, snow removal, pesticide applications
OSHA 30-hour certification in Construction
OSHA Confined Spaces Training Certification
Spanish speaking
Efficient in generating reports using Microsoft Office suite
Excellent time management and communication skills with crews and customers
7 years of direct daily contact with customers and Contract Officer Representatives
13 years of experience in commercial landscape operations ranging from residential to Department of Defense and commercial contracts
8 years of Site Management and Operations Management experience
2.5 years of general construction site labor experience