Monique Scott
certified nursing assistant /hospice
Tamarac, FL 33321
*************@*****.***
A resourceful and accomplished individual that has extensive office operations and personnel organization expertise, with the ability to use creativity and initiative to deliver high quality results with little supervision. Highly motivated and technologically adept with an eagerness to learn new material and skills. Work Experience
Home Care Assistant
cna - Tamarac, FL
March 2015 to Present
PROVIDING BASIC CARE TO ALL PATIENTS,ENSURING THAT,ALL NEEDS ARE METS,AS WELL AS DAILY ACTIVITIES,SUCH AS BATHING,FEEDING,MEDICATION REMINDER,TAKE VITAL SIGNS,TAKE PATIENT OUT OF BED AND MAKING SURE THEY ARE SAFE AND ALSO RETURNIG THEM BACK TO BED BED WHEN NEEDED,TURN PATIENTS WHO ARE BED RIDDEN ETC
complete home care
CNA Hospice - Boca Raton, FL
July 2016 to October 2017
PROVIDING BASIC CARE TO ALL PATIENTS,ENSURING THAT,ALL NEEDS ARE METS,AS WELL AS DAILY ACTIVITIES,SUCH AS BATHING,FEEDING,MEDICATION REMINDER,TAKE VITAL SIGNS,TAKE PATIENT OUT OF BED AND MAKING SURE THEY ARE SAFE AND ALSO RETURNIG THEM BACK TO BED BED WHEN NEEDED,TURN PATIENTS WHO ARE BED RIDDEN,over all giving patients full carethats needed! Assistant Aministrator
Best Buy - Upper Darby, PA
June 2009 to February 2012
* Completed and coordinated telephone and online orders
* Greeted customers and responded to all telephone and in-person requests for information.
* Created invoices, sent faxes, emails and handled all incoming and outgoing correspondence.
* Key Accomplishments
* Managed a team of 10 - 15 employees at a time, with minimal turnover rates. Performed disciplinary actions and meetings with employees when necessary.
* Keen ability to resolve grievances between staff, residents, family members, and/or management; specializing in conflict management and problem solving to maintain productivity and civility.
* Effectively trained prospective/new employees on policies, procedures, and proper routines. Completed employee packages with newly hired staff.
* Increased company savings by conducting staff in-service trainings and refresher courses.
* Designed electronic file systems and maintained electronic and paper files.
* Cut company costs by maintaining the creation and dispersal of invoices, balances, statements, and forms.
* Able to handle sensitive and confidential situations.
* Aptitude for directing, motivating and developing teams. Education
High School Diploma in Technology
Ocho Rios High School
August 2003 to May 2007
Certifications/Licenses
cna
September 2017 to May 2019