VERONICA RUSSELL ADMINISTRATIVE ASSISTANT

ac3rhm@r.postjobfree.com 403-***-**** • Calgary, AB

Experienced admin. Assistant with facilitation/training, technical, and interpersonal communication skills. Highly trustworthy, ethical, and discreet; committed to superior client relations and customer service. Confident and poised in interactions with individuals at all levels. Detail oriented and resourceful at completing projects; able to multi-task efficiently and effectively. Areas of expertise include:

Workshop Facilitator Microsoft Suite Proficiency Sales and Invoicing

QuickBooks and FileMaker

Tech saavy

Word Processing and Editing

Scheduling and Calendaring

Customer Service Oriented

Website Maintenance and Editing

Database Maintenance

Filing and Data Archiving

English French Spanish

Tactful Phone Reception

Adaptable

Problem-solver Trouble-shooter

EXPERIENCE

Catholic Separate School District • Calgary, AB • 2016 - present TEACHER ASSISTANT - CASUAL

Support students and teachers with day-to-day operations. Enter grades and give administrative support to the Department of Religious Studies.

KEY ACCOMPLISHMENTS AND TASKS

• Assist teachers in the delivery of instruction by formatting written and audiovisual material.

• Maintain D2L database for the department, entering grades and internal communications with all users.

• Scheduling, research educational opportunities and create positive communication with our program.

• Support department with filing and/or retrieving information for all users. LivingWorks Education, Inc. • Calgary, AB • 2002 - 2016 PROGRAM AND CONFERENCE COORDINATOR

Created and executed detailed plans, reservations, and budgeting tasks for international conferences hosted by LivingWorks and their trainers, while providing administrative assistance to management and training team. KEY ACCOMPLISHMENTS AND TASKS

• Facilitator of SD, ASIST and ST.

• Facilitated trainings for office staff and general public in English and Spanish.

• Budgeted, coordinated and supported international conferences for LivingWorks trainers.

• Planned and executed Living Works leadership meetings.

• Created, assimilated, and distributed proprietary materials for trainers before, during, and after conferences.

• Managed company database, while creating and updating essential content on the company website.

• Applied working knowledge and skill of Microsoft Suite products, including Office, Excel, PowerPoint, as well as File Maker, QuickBooks, Confluence, CMS, and FTP to daily office administrative tasks and duties.

EDUCATION & CERTIFICATIONS

Bachelor of Arts in Applied Linguistics

Instituto Superior de Interprétes y Traductores • Mexico City, Mexico • 1996

• Finance and Accounting for beginners, Bow Valley College – present

• Certified with Canadian Translators, Terminologists and Interpreters Council, 2001 – present

• Member of Spiritual Directors International, 2016 – present

• Professional Writing Basics, University of Calgary, Spring 2014

• Certificate in Web Design: Mt. Royal College, Calgary, AB, Spring 2003

• Certificate in Spiritual Direction, Haden Institute, Niagara Falls, ON, 2010 - 2012

• Professional Writing Basics, University of Calgary, Spring 2014 AREAS OF INTEREST AND VOLUNTEERING

• Cross-country skiing, cycling, hiking, running, skate-skiing and tennis

• Amateur photographer, stylist, watercolourist and blogger

• Interest in all things technical/applications

• 2017 Ride to Conquer Cancer, Alberta – rider

• 2018 Ride to Conquer Cancer, Alberta – crew

• Glenbow Museum and Arts Commons

• Friends of Kananaskis Country – trail maintenance

Contact this candidate