Microsoft Office Software Engineer

Michael D. French

**** ******** **** • Florissant MO 63031

314-***-**** • *********@*****.***

SOFTWARE SYSTEMS ANALYST

Detail oriented Software Analyst with 11 years of combined experience in systems analysis, programming, quality assurance, and database administration with exceptional aptitude for analysis of complex problems as well as a keen intellectual curiosity. Conscientious and productive with a strong ability to learn. Skilled and talented in working with and leading teams for optimal performance and alignment with corporate goals. Accomplished problem solver; reliable, tenacious, and articulate.

Technical skills

Languages: (Progress, C, C++, HTML, SQL)

Tools: (Mercury, Manual/Automated Testing, Agile, Scrum, Microsoft Office Suite)

Professional Experience

WHOLE FOODS MARKET, Town and Country, MO and Central West End, MO 7/2011 – Present

SISTERS OF MERCY, Sunset Hills, MO 2/2007 – 7/2010

Senior Application Analyst, 6/2008 – 7/2010

Formulate/define systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements. Devise or modify solutions to solve complex problems to include analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications. Possess full technical knowledge of most phases of systems analysis and consider the business implications of the application of technology to the current and future business environment.

Application Analyst, 2/2007 – 6/2008

Complete full needs analysis and functional design specifications for internally developed applications. Work with customers in providing project management services, training and support to end-users. Provide input to technical writing on product documentation. Analyze and resolve system logic problems. Coordinate project team members to implement new applications via education plans, building tables and testing applications.

MITEK INDUSTRIES, Chesterfield, MO 10/1998 – 10/2006

Software Quality Analyst, 3/2005 – 10/2006

Increase quality of software, insuring development processes followed. Collaborate with Product Manager and Developers on an 8-man team to enhance application and resolve customer problems. Review/produce customer requirements, review Analysis and Design documents, create test cases, functional testing, production testing, and regression testing.

Software Engineer, 4/2002 – 3/2005

Produced quality software, enhancements and bug fixes. Applied analytical skills to transfer engineering requirements into coded application. Used profiling tools in Visual Studio .NET to discover performance issues with application. Investigated and diagnosed bugs in engineering program.

Programmer / Systems Analyst, 10/1998 – 4/2002

Responsible for installation, maintenance, and problem resolution related to all operations and financial applications. Administered all application security. Developed, deployed and tested application disaster recovery plans. Documented all applications, including setup, configuration, customization, and on-going modifications. Maintained compliance with company policy ensuring control, availability, security, and safeguarding against the loss of MiTek information and systems.

BUNGE CORPORATION, Maryland Heights, MO 8/1988 – 10/1998

Assistant Soybean Merchandiser, 7/1990 – 10/1998

Responsible for all soybean barge logistics and documentation. Duties included monitoring barge positions, distribution and receipt of new applications, barge documentation system management, and some commodities futures trading.

Futures and Positions Clerk, 8/1988 – 7/1990

Responsible for monitoring Chicago Board of Trade activities for overseas offices, maintaining margin requirements, transferring funds to and from overseas offices, reconciliation of futures and options accounts, maintaining and updating domestic and export soyoil and soymeal positions, and monitoring futures and options trades.

Key Achievements:

Freed over $2M in margin requirements for one of our largest overseas accounts.

WASHINGTON UNIVERSITY, St. Louis, MO 2/1985 – 4/1988

Adustments Clerk

Responsible for account reconciliation, documents research, funds disbursement, payment approvals, maintained files, and vendor and department correspondence.

Key Achievements:

Promoted three times during tenure.

Educational Background

St. Louis Community Colleges: 3.9 GPA, Dean’s List

Other Universities attended:

Washington University, UMSL, SLU, and UM-Rolla.

St. Louis University High School Class of ‘81

Three time Honor Roll

Languages:

Studied French at SLUH

Majored in French at UMSL

Studied Russian in the US Air Force

References

Personal and Professional references furnished upon request.

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