Customer Service/Administrative Assistant

Beatriz Montelongo

Moreno Valley, CA *****

Phone: 951-***-****

E-mail: ****************@*******.***

Financial Contribution

Achieved office organization smooth running and error free

Manage 6 plants and achieved excellent results eliminating error for faster state refund

Established good communication skills with vendors *Bilingual Spanish*

Software knowledge to speed up progress and productivity

Achieving growth and productivity helping departments with administrative duties

Determination for a job well done with in company expectations and to exceed them

Education: South Gate high, Los Angeles Job Corps C.N.A., Trenswestern Institute Clerical,

B of A Teller and Proof Machine Operator, R.C.C. Moreno Valley, Intelquest

Software: Acc Pac, Altos, Biz Wiz, Pac Win, Enrich, Microsoft Word, Excel, Power Point, Publisher,

Outlook, Typing WPM 45 Plus, Ten Key by Touch, Quick Books

Employer: Jure Roofing and Solar 9/15/2016 to 1/20/2017

Job title: Office Manager

(AP &AR) Banking and Cash Handling,

Auditing, Adjusting and Corrections to bill customers

Matching customer payments with contracts, and invoices paid

Filing, data entry, mailing and file maintenance.

Copy, Fax, Scan, Filing, Email, Upload and Download

Phones handling and 10 key by touch

EnerBank handling contract completion and payment

Credit card payment by phone

Scheduled jobs for production manger

Scheduled appointment calendar for sales department

Various administrative duties and other projects as assigned

Good communication and interpersonal skills

Self-starter with a professional attitude capable of making good business decisions

Punctual reliable and able to work well with others

Attention to detail and ability to prioritize work

Negotiating with customer to meet our special needs and requirements

Process weekly payroll for hourly employees and commission

Maintain all business license and applied for roof permits with in city and county

Employer: Velocity Truck Rental & Leasing 3/02/2015 to 8/26/2015

Job title: Office Clerk Contract: 20 hours per week

Filing unit files, invoices, certificates and additional paperwork as directed

Creating files for new units and Certificate Authorization

Unit file transfer and unit file key transfer

Updated and filed PM orders upon completion

Checked units In and Out of our location and making key tags for all units

Fuel Tracking and announcing on excel to our other locations

New unit landing and announcing on excel to our other locations

Transferring important documentation via IOM, FedEx and Certified Mail

Office supplies inventory

Log updated and filed perform wash, and fuel tracker accurately on excel

Maintained management informed of issues that may occur during check IN and check OUT

Ability to multitask and work well in diverse environment

Strong Customer Service and Sales

Employer: Strategic Materials 03/05/2014 to 12/12/2014

Job title: Receptionist/Administrative Assistant *Elite Staffing*

Manage 6 plants for accuracy: Modesto, Madera, Commerce, Vernon, Sacramento, San Leandro

Auditing, Adjusting and Corrections to bill Doriis.gov for CRV reimbursement on excel

Preparing tickets for ticket processors to bill State CRV

Mail Clerk, Filing, and (AP & AR)

Maintain office inventory supplies, and kitchen

MS Office, Excel, Outlook and 10 key by touch

Excellent phone skills 10 lines and Customer Service

Copy, Fax, Scan, Filing, Email, Upload and Download

Data Entry and Basic Excel Spreadsheets preparation

Self-Motivated, Pro-Active, aggressive when it comes to getting the job done, and reliable

Problem solver, organized, detail oriented, fast learner.

Employer: Pulmocare Respiratory 3/09/2009 to 5/13/2011

Job title: Administrative Assistant/Auditor

(AP &AR) Banking and Cash Handling,

Organized and detail oriented

Microsoft Office, Excel, and Outlook

Audit Billing Department,

Paid Mr. Jingles personal bills

Copy, Fax, Scan E-mail, file,

Maintain all Pulmocare Business License

Maintain all Pulmocare Auto License and automobile maintenance

Audit Gas Card, gas mileage,

Inventory for office supplies

Insurance Claim

Authorized random drug testing

Maintained employee files

Employer: Tru-Power Inc. *Warehouse* 2/07/2001 to 1/28/2009

Job title: Receptionist/Administrative Assistant

Phone 10 lines

Mail Clerk, files

Order Processing

Account Payable, Purchasing

Out of country accounts Argentina and Mexico

Sales, collections Banking

Good oral and written communication skills

Exceptional customer service skills and self-starter

Ability to focus, organize and detail oriented

Contact this candidate