Customer Service Quality
Resume:
David Duran
Colton, Ca *****
*******@*****.***
OBJECTIVE:
To obtain a full time position
HIGHLIGHTS OF QUALIFICATIONS:
Bilingual: English/Spanish (verbal)
Reliable, flexible, hardworking and a self-starter, well organized, efficient
Strong oral and written communication skills, fast leaner
Have the ability to multi task, able to work independently and with minimal supervision, gather and analyze information and make proper decisions
RELEVENT SKILLS:
Clerical:
Computer skills: Excel, Word, Sage 100, WMS, MS Outlook, AS/400, Kronos, Vista, ADP, Teamwork’s, HRIS.
Inputting computer data, filing, create/update spread sheets, 10 key.
Customer service, direct inbound and outbound calls.
Pay-roll, I9 verification, interviewing, recruiting, maintain personal files, confidentiality, dispatch employees.
Receiving, Purchasing, PO, SO, AR, Invoicing, reconciling reports and communicate with clients and vendors.
Quality Control:
Inspection of products, micro testing, taste testing, samples, labels
Measurements, weight quality, dates codes, manage employees and work flow.
GMP’s, SOP’s, HACCP, production line quality, general assurance of product quality
Organized, count and verify inventory manifest to ensure accuracy of systems data
Oversee the compliance of other employees due and guarantee the quality of work to customers and ensure USDA polices and guidelines procedures.
RECENT EMPLOYMENT HISTORY:
2014-2017: Kamran Staffing Riverside, Ca
QC Administrator
2011-2014: Kimco Staffing Rancho Cucamonga, Ca
QC Tech/Rec
2008-2011: Staffmark San Bernardino, Ca
Clerical, Admin
2006-2008: Victoria Homes San Bernardino, Ca
Payroll/Hr Assistant
1999-2005: Jon-Lin Foods Colton, Ca
QA Technician
EDUCATION AND TRAINING:
2004-2005 San Bernardino Adult School
Certificates: Data information clerk, office skills, excel, ms word
1995-1998 Redlands High School
General education- Diploma
REFERENCES:
Available upon request
Contact this candidate