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Customer Service Quality

Location:
San Juan Capistrano, CA
Posted:
December 21, 2017

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Resume:

Shree Goradia-Merchant

Cytogenetics-FISH

San Juan Capistrano, CA 92675

ac3r71@r.postjobfree.com - 949-***-****

Objective-Looking for an opportunity to work for an educational institution where my skills and experience in the Cytogenetics field and the laboratory setting, contribute to the values, goals, and needs of the organization. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

FISH Lab Consultant

US Reference Laboratory - Irvine, CA - February 2014 to Present Validations, methodology and SOP development, microscopy, test interpretation, FISH wet-lab and dry lab probe preparation, regulatory standards and guidelines, CAP, CLIA, Safety, and laboratory quality maintenance. (FISH Lab Consultant). Feb 2014-Present. Field Application Specialist

Wavesense, Inc. - Irvine, CA - February 2013 to February 2014 In-vitro diagnostic medical device testing, research, and development of EpiSep applications using both manual and automated instrumentation. Cell Enrichment using Anti-CD138 Antibody-paramagnetic for isolation of plasma cells for multiple myeloma, and Anti-URO-1 for isolation of urothelial cells for bladder cancer testing.

Sales and Marketing, Consulting, training, and education of hematology-oncology, cytogenetics, FISH technology in-house training, and cell enrichment testing parameters trouble shooting for laboratory directors, operations directors, and other various laboratory personnel. Manager of Cytogenetics and FISH

Vantage Point LLC - San Diego, CA - September 2011 to February 2013 Business development, marketing, and lead generation/participation of new tests to existing and new customers within the clinical diagnostics, anatomic pathology, hematology-oncology, molecular, and genetics industries direct to physicians, medical offices, diagnostic laboratories, and hospitals. Management and laboratory operations, personnel management, administrative, staff development and training, client services, case management, and customer service. Agency compliance, regulatory standards and guidelines, CAP, CLIA, FDA, cGMP, Safety, competency assessments, document control systems, and quality management.

Methodology and SOP development of cytogenetics and FISH technologies, microscopy, imaging systems, quality measures for accuracy and precision of testing parameters of molecular genetics testing to include: Test validations, interpretation, hematology-oncology FISH of ALL, APL, MDS, CLL, CML, NHL, MPD, and MM panels and profiles, and UroVysion, Bladder Cancer testing. Chromosomal analysis, diagnosis, and interpretation to include: high-resolution micro-deletions, constitutional blood, bone marrow, amniocentesis, chorionic villi culture, and hematological malignancies, and cytogenetic aberrations in solid tumors (Interpretation of chromosome classification using ISCN Nomenclature to 650-band resolution and above.) using manual microscopy, Karyotyping, and manual and automated imaging systems and case review. Training of laboratory personnel on chromosome identification techniques. FISH Supervisor

PLUS Diagnostics - Irvine, CA - August 2009 to August 2011 Case management, agency compliance, regulatory standards and guidelines, CAP, CLIA, FDA, cGMP, Safety, competency assessments, document control systems, and quality management. Test validations, Methodology and SOP development, microscopy, manual and automated imaging systems

(ASI, BIOVIEW, IKNONYSIS) interpretation, hematology-oncology FISH of ALL, APL, MDS, CLL, CML, NHL, MPD, and MM panels and profiles, cell enrichment, and UroVysion, Bladder Cancer. FISH wet-lab and dry- lab techniques, FISH probe preparation, hybridization, denaturing, and washing techniques. Personnel management, administrative, staff development and training, client services coordination. Training and education of genetics and FISH technologies to pathologists, Ph.D.’s, and laboratory staff. FISH Technologist

Clarient, Inc - Aliso Viejo, CA - May 2008 to May 2009 Test validations, microscopy using manual and in-house custom automated imaging systems, diagnosis and interpretation of hematology-oncology FISH of ALL, AML, APL, MDS, CLL, CML, NHL, MPD, and MM panels and profiles.

Agency compliance, regulatory standards and guidelines, CAP, CLIA, FDA, cGMP, Safety, competency assessments, and laboratory quality maintenance.

FISH wet-lab and dry lab probe preparation.

Cytogenetics Technologist II

Quest Diagnostics - Nichols Institute West - San Juan Capistrano, CA - March 2003 to May 2008 Specimen preparation of short and long term cultures of various tissue types to include Peripheral blood lymphocytes, skin, gonadal tissue, material from abortuses, Bone marrow, Solid Tumors, Amniotic fluid, Chorionic villi, and other human tissues using aseptic culture techniques, appropriate culture complete media, growth media, and maintenance media for sub-culturing cell lines, and harvesting of all human tissue types to obtain high quality, analyzable chromosome preparations. Chromosomal analysis, diagnosis, and interpretation to include: high-resolution micro-deletions, constitutional blood, bone marrow, amniocentesis, chorionic villi culture, and hematological malignancies, and cytogenetic aberrations in solid tumors (Interpretation of chromosome classification using ISCN Nomenclature to 650-band resolution and above.) using manual microscopy, Karyotyping, and manual and automated imaging systems and case review. Training of laboratory personnel on chromosome identification techniques. Agency compliance, regulatory standards and guidelines, CAP, CLIA, FDA, cGMP, Safety, competency assessments, and laboratory quality maintenance.

Sales and Marketing Liaison Genetics Division and Cytogenetics Technologist US Labs - Irvine, CA - March 2002 to July 2002

Sales and marketing, prenatal laboratory development, and lead generation/participation of new tests to new customers within the clinical diagnostics, anatomic pathology, hematology-oncology, molecular, and genetics industries.

Cytogenetic testing menu of service development, workflow and operations between all genetics subspecialties, cytogenetic testing and microscopy of all human tissue types. Agency compliance, regulatory standards and guidelines, CAP, CLIA, FDA, cGMP, Safety, competency assessments, and laboratory quality maintenance.

Cytogenetic Technologist II

Smith Klein Beecham - Van Nuys, CA - August 1997 to March 2002 Specimen preparation of short and long term cultures of various tissue types to include Peripheral blood lymphocytes, skin, gonadal tissue, material from abortuses, Bone marrow, Solid Tumors, Amniotic fluid, Chorionic villi, and other human tissues using aseptic culture techniques, appropriate culture complete media, growth media, and maintenance media for sub-culturing cell lines, and harvesting of all human tissue types to obtain high quality, analyzable chromosome preparations. Chromosomal analysis, diagnosis, and interpretation to include: high-resolution micro-deletions, constitutional blood, bone marrow, amniocentesis, chorionic villi culture, and hematological malignancies, and cytogenetic aberrations in solid tumors (Interpretation of chromosome classification using ISCN Nomenclature to 650-band resolution and above.) using manual microscopy, Karyotyping, and manual and automated imaging systems and case review. Training of laboratory personnel on chromosome identification techniques. Chromosome banding techniques. SOP development.

Agency compliance, regulatory standards and guidelines, CAP, CLIA, FDA, cGMP, Safety, competency assessments, and laboratory quality maintenance.

Cytogenetic Technologist II

The Genetics Institute - Pasadena, CA - July 1996 to July 1997 Chromosomal analysis, diagnosis, and interpretation to include: high-resolution micro-deletions, constitutional blood, bone marrow, amniocentesis, chorionic villi culture, and hematological malignancies, and cytogenetic aberrations in solid tumors (Interpretation of chromosome classification using ISCN Nomenclature to 650-band resolution and above.) using manual microscopy, Karyotyping, and manual and automated imaging systems and case review. Training of laboratory personnel on chromosome identification techniques. Agency compliance, regulatory standards and guidelines, CAP, CLIA, FDA, cGMP, Safety, competency assessments, and laboratory quality maintenance.

Cytogenetics Center - June 1987 to June 1988

Oncogentics

• Business development, satellite laboratory development, Sales and marketing of cytogenetic tests direct to physicians, medical offices, diagnostic laboratories, and hospitals.

• Laboratory operations, personnel management, administrative, staff development and in-house training to physicians, laboratory, client services, case management, and customer service personnel.

• Agency compliance, regulatory standards and guidelines, CAP, CLIA, FDA, cGMP, Safety, competency assessments, document control systems, and quality management.

• Specimen preparation of short and long term cultures of various tissue types to include Peripheral blood lymphocytes, skin, gonadal tissue, material from abortuses, Bone marrow, Solid Tumors, Amniotic fluid, Chorionic villi, and other human tissues using aseptic culture techniques, appropriate culture complete media, growth media, and maintenance media for sub-culturing cell lines, and harvesting of all human tissue types to obtain high quality, analyzable chromosome preparations.

• Chromosome banding techniques and development of G, C, Q, R, and NOR stains.

• Chromosomal analysis, diagnosis, and interpretation to include: high-resolution micro-deletions, constitutional blood, bone marrow, amniocentesis, chorionic villi culture, and hematological malignancies, and cytogenetic aberrations in solid tumors (Interpretation of chromosome classification using ISCN Nomenclature to 650-band resolution and above.)

• Cytogenetic testing using manual microscopy, Karyotyping, and manual and automated imaging systems and case review. Training of laboratory personnel on chromosome identification techniques.

• Male Infertility testing to include: Sperm wash, sex-selection, DNA sex-ratio, Sperm count and morphology testing and interpretation. Sperm cryopreservation techniques (Sales and Marketing, Operations, Laboratory Supervisor-Torrance, California).

June 1982-June1996

EDUCATION

MA in Biology

California State University Dominguez Hills

June 1993

BA in Biology

California State University Dominguez Hills

June 1986

SKILLS

Chromosomal analysis, diagnosis, and interpretation to include: high-resolution micro-deletions, constitutional blood, bone marrow, amniocentesis, chorionic villi culture, and hematological malignancies, and cytogenetic aberrations in solid tumors (Interpretation of chromosome classification using ISCN Nomenclature to 650-band resolution and above.) using manual and automated microscopy, Manual and automated karyotyping, and manual and automated imaging systems and case review. Training of laboratory personnel on chromosome identification techniques. AWARDS

Process Improvement Award, Quest Diagnostics, 2002. CERTIFICATIONS/LICENSES

CCS,

August 2018

GROUPS

Education Committee Member of AGT, Pacific region, USA. November 2016 to Present

Education Committee Member or the Association of Genetic Technologist. PUBLICATIONS

Correlation of Semen Quality and Ethnic Origin in Male Fact5or Infertility. June 1993

Studied Semen quality of men from various ethnic backgrounds to discover that there are differences in their semen structure and seminal fluid characteristics amongst different ethnic types of men. ADDITIONAL INFORMATION

I am willing to relocate, travel, and do what is necessary for the nature of job. I am looking for a stable and secure position within a quality organization. My references will be able upon request. Shree G. Merchant.



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