** ***** ****** ********, ** ***** 203-***-**** ***********@*****.***
SUMMARY
Performance-driven, Administrative Professional with 8+ years of experience ensuring the office is functioning to its full capacity, performing secretarial, staff assistance and clerical duties, while applying my passion to help others succeed.
EXPERTISE
● Charged with running department in a professional, organized, and systematic manner. Self-starter who is always in search of learning something new each day.
● Supervised, trained and delegated duties to multiple EA’s on a daily basis.
● Implemented highly organized filing system online and updated when necessary.
● Proficient in Microsoft Office Suite: Word, Excel, and PowerPoint.
● Answer phones, emails, and welcomed visitors in a professional, courteous manner.
● Successfully thrive in a fast-paced, always changing environment by utilizing extensive organizational and communication skills.
● Order supplies for office and programs with outside vendors through the utilization of purchase orders.
● Implemented, coordinated and planned a plethora of non-traditional programs for high school students at Gateway Community College very successfully.
● Relationship builder with a strong work ethic, reliable, trustworthy and respectful.
EMPLOYMENT
Substitute Teacher
Kelly Educational Services -TEMPORARY POSITION-
January 2015 - November 2017
(Substituted at Branford High School Wherever There are Gaps in Employment)
Marketing Campaign Assistant / Proofer – Writer
Park Group Solutions, Monroe, CT
August 2016 – January 2017
Effectively communicate with staff/web designers regarding all campaigns, to make sure there is a clear understanding of client’s expectations.
Oversee all co-workers to be sure time-lines are moving forward as expected.
Attention to detail with excellent editing, proofreading and organizational skills.
Monitored all campaigns, utilizing time management skills, to ensure all projects and campaigns are deployed by expected due date.
Maintaining clients Online Reputation Management (ORM), to ensure company growth.
Senior Administrative Assistant to Director
Gateway Community College, New Haven, CT
September 2006 – August 2014
Office Coordinator- utilized high level of both written and verbal organizational and communication skills to assist students, staff, faculty, in many facets.
Utilized Microsoft Office daily and utilized Excel to create budget sheets for all grants received.
Created and managed student records through online databases, while utilizing extreme confidentiality.
Handled all purchasing of office supplies and equipment, i.e. books for programs, supplies and more. Built great rapport with outside vendors and book publishers, ensuring great customers service and orders to be rushed when needed.
Charged with scheduling conference rooms for program events or venues.
Go to person when problems arose, i.e. room scheduling. Ex. I would contact and utilize negotiation skills to have the person change rooms, so I could reserve specific room.
Designed all handouts, written materials and set up and clean up of all events.
Credited with increasing enrollment at the college (up to 200 students) through outstanding execution of all program strategies, management of operational systems and processes, excellent time-management skills and all aspects of daily activities.
Answered all phone lines, directed calls, answered all emails and returned responses in a timely fashion.
Received promotions and held Tenure for successfully running department and Non-Traditional High School programs.
EDUCATION
05/2001
Gateway Community College
Associate in Science, General Studies
05/2003
University of New Haven
Bachelor of Arts Degree, English Concentration
SPECIAL ACCOMPLISHMENTS / VOLUNTEERING
AUTHOR: GETTING STARTED IN ONLINE BROKERS
PUBLISHED BY JOHN WILEY & SONS PUBLISHNG, LLC.
VOLUNTEER: ST. MARY’S CHURCH – BRANFORD, CT
SET UP AND CLEAN UP AFTER EACH MASS FOR “COFFEE AND…”
VOLUNTEER: YALE NEW HAVEN HOSPITAL – NEW HAVEN, CT
ASSISTED IN THE CHILDRENS HOSPITAL WHERE NEEDED
VOLUNTEER: GATEWAY COMMUNITY COLLEGE – NEW HAVEN, CT
CO-CHAIR FOR “ANNUAL HOLIDAY DINNER FOR THE LESS FORTUNATE”