Sales Human Resource
Resume:
ZENDY CLAIRE ONG
**************@*****.***
To be a part of a company that can provide opportunities to help me develop my abilities through experience and training; thus, utilize the fullest of my work experience and to further develop my skills to the success of the company.
January 2014 – January 2018
GRAPECARE LTD.
Hiring Manager – Czech Republic Europe
• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepares employees for assignments by establishing and conducting orientation and training programs
• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records
December 2011 – September 2013
INSPIRA PRIME CORPORATION
Area Store Officer – SM outlets, Boutiques and department stores
• Assist other store employees with their work
• Disseminate task and orders to employees
• Train and evaluate trainees
• Check the flow of the store form time to time.
• Check the store from opening to closing.
• Assist customer with their demands, suggestion and complaints.
• Communicate with the manager regarding the sales, Employees and other important matters.
• Summarize monthly reports and present to the management
• Ensure the smooth operation of all stores.
• Collect the customer request and feedback from the customer and present to the management.
• Set Monthly quota every month.
• Analyze the performance of per stores versus last and last month.
• Store visit trice a week.
Objective
Professional Gulf
Experience
June 2010 – December 2011
Yearfull Fashion Enterprise
Area Supervisor – South Area SM department Store
• A train employee in their job duties to ensure smooth and continues operations of branch office.
• Interview and recruit new candidates when necessary.
• Assist in implementing new policies and procedure to meet business goals.
• Manage performance and appraisals for employees.
• Develop safe, positive and achievement working environment goals.
• Respond to the customer’s question and complaints in a timely manner.
• Develop behavioural and disciplinary standards for employees.
• Achieve monthly sales target.
• Summit weekly report to the management.
• Monitor inventory to prevent losses.
July 2008 – May 28, 2010
EVER GOTESCO SUPERMARKET - Recto Manila
Junior Buyer – Snack, breakfast solution and biscuit Category
• Ensure accomplishment of target per month
• Maintain stock level in all stores
• Deciding and choosing the right proposed product which sell inside supermarket.
• Analyze and check the competitive price and margin.
• Responsible for all dealings with the suppliers including the delivery follow ups, issuing, updating product price, packing, description and barcode.
• Ensure the smooth communication in supplier.
• Responsible for creating new promotional items in store. September 2002 – December 2007
TREND INCORPORATION - Boni Manaduyong City
Sales Coordinator – Various area of SM Supermarket
• Reach the target sales per month.
• Supervise Employees and ensure the smooth operation of the store.
• Ensure that Merchandisers/ Promo follow the standard display given by clients.
• Handle trainings and meetings for all sales associate
• Monitor the stock and conduct store visit 5 times a week
• Conduct weekly meeting once a week
• Prepares monthly sales report.
• Ensure good display and completeness of the stock in all SM outlets.
• Attends monthly principal meeting.
Educational Background 2004 – 2008
TRACE COLLEGE
Business Administration Major in Marketing
College
1999-2000
FRANCISCO FELIX NATIONAL HIGH SCHOOL
High School
1995 – 1996
MUZON ELEMENTARY SCHOOL
Elementary
I HEREBY CERTIFY that the above information is true and correct to the best of my knowledge and belief. Zendy Claire Ong
Applicant
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