Customer Service Food

CORRICULUM VITEA

KPUE TEM SIMON

Date of Birth: AUGUEST 11TH, 1993

GSM: +971-**-***-****

Nationality – Cameroonian (West Africa)

Gender -MALE

Visa Status – VISIT VISA

Languages Spoken – English & French

Position Applying: BARISTA, WAITER, CASHIER

SALES, BARISTA, CASHIER, CUSTOMER SERVICE

A Very friendly and customer service-oriented Waitress with 4 years’ firsthand experience in food service and hospitality field. Highly skilled in guest interaction, menu and food presentation and mixing and serving of beverages as per request. Enhanced customer satisfaction and overall patrons’ ratio by demonstration of high quality hospitality etiquette. Bilingual: English, and French..

Career Summary

4+ years of experience in providing customer and personal services.

Responsible to provide good management, training and motivation to junior waiters.

Responsible to work in all environment and in group to handle hotel services.

Responsible to mange two sections of restaurant effectively by providing punctual and friendly services to customers.

Certification

Certification course in Professional Server Certification Corporation.

Job Experience

Blue Moon Hotel, Senior Waiter- (May 2015 – Sept 2017).

Main Duties:

Responsible for serving customers on average per shift

Welcome and seat guests

Present and discuss menus

Answer questions and provide suggestions on food and beverage options

Take orders and enter into a POS system

Serve food and beverages including specialty dishes

Deal promptly with requests and complaints

Perform running side work throughout shift

Prepare final bill and process payments

Clean and set tables

MAWA RESTAURANT (DOUALA) POSITION: WAITER, CASHIER, TEAM - (January 2013 - April 2015).

Main Duties: Waiter

Provided customer services for up to eighty customers every day.

Assisted customer in menu determinations.

Served dishes at tables according to order.

Recommended wines and other drinks to customers.

Assisted the manager to clean and close the restaurants after the hours.

Attended monthly staff meetings and training sessions.

Key Skills and Strengths

Professional work ethic.

Multi tasking.

Good knowledge in maths

Excellent written and verbal communication skills.

Ability to work in a team.

Sales and marketing skills.

Customer service skills.

Good leadership abilities.

Academic Qualification

G C E Advance Level Certificate 2015

G C E Ordinary Level Certificate 2012

IT SKILLS

Basic Computer Training Paul computer institute Bamenda Cameroon

Good at MS-Word, Power Point, Excel and the internet.

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Personal Details

Date of Birth: 11th August, 1993.

Languages: English, French

Hobbies: football, Music, travelling, shopping

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