Customer Service Sales
Resume:
Lakeisha Neal
Apopka, FL *****
**************@*****.***
Career Objective:
Seeking a position in an office environment, where there is a need for a variety of office management tasks including – computer knowledge, organizational abilities, business intelligence and database program use.
Summary of skills:
Outstanding customer service skills and experience of clothing retail.
Demonstrated ability of increasing business sales and customer satisfaction level.
Skilled in handling customers at rush hour and collecting payment for sold merchandise.
Knowledge of using computer, calculator, and operating credit and debit card swipe machine.
Adept in marketing new clothing brands and negotiating with customers.
Familiarity with the latest trends in clothing and likes of customers. Work Experience:
Sales Associate/Cashier
Kohl's, Altamonte Springs, FL
November 2014- Present
Providing excellent shopping environment to customers and generating maximum business results.
Developing and sustaining friendly relationships with customers.
Guiding and recommending clothes to customers matching with their personality.
Keeping store organized and clean and monitoring changing rooms.
Taking cash and credit card payments and entering them in register. Sales Associate/Cashier
Ross, Orlando, FL
February 2012 - October 2014
Greeted and obtained information on customers' needs and showed them ranges of clothing materials.
Operated computerized sales tracking systems and updated sales transactions.
Assisted in taking clothing stock of the store and goods ordered to manufacturing companies.
Sold clothes suitable for the season and informed customers upon new arrivals. Inventory Specialist
Rgis, Orlando, FL
June 2003 - August 2011
Monitored and maintained current inventory levels; processed purchasing orders as required; tracked orders and investigated problems.
Purchased, maintained database, performed physical count of inventory, and reconciled actual stock count to computer-generated reports.
Received, unpacked, and delivered goods; re-stocked items as necessary; labeled shelves.
Processed and/or approved invoices for payment.
Processed and documented returns as required following established procedures.
Performed routine clerical duties, including data entry, answering telephones, and assisting customers.
Lead, guided, and train staff/student employees, interns, and/or volunteers performing related work.
Education:
Apopka High School Class of 2000
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