Medical Manager
Resume:
ELIZABETH CARABALLO
Medical Clerk/Receptionist
South Richmond Hill, NY 11419
email: **********@*****.***
cell phone347-***-****
Reliable bilingual receptionist highly experienced in administrative and clerical procedures, and processes for assessing patient’s needs and personal services. Knowledgeable in medical terminology and software such as: Utilicare, Unity, Novell, and Quadramed.
Relevant Experience:
V.I.P Health Care Services/Queens, N.Y. 10/2014-Present
HHA General Clerk/Responsibilities
Switch board coverage, make client contact calls, direct calls and take messages
Assist with preparation and mailing of Aides checks/folding,stuffing, stamping
Assist weekly with MAP call log
Assist with preparation of in-services
Spanish Translation services/speak, read and write
Pickup mail from Executive and Personnell
Shredding and disposal of confidential information
Maintain and update New aide files as needed
Assist with preparation and mailing of client surveys
Hear and resolve customer complaints
Certified HHA
Maintain records of patient care, condition, & progress, and consult with supervisor or case manager.
Provide patients with help moving in and out of beds, baths, wheelchairs, and with dressing and grooming.
Provide patients and families with emotional support and instruction to help adapting to disability or illness.
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Care for patients by, assisting with their personal care, check patients' pulse, temperature, and respiration
Direct patients in simple prescribed exercises or in the use of braces or artificial limbs.
Project More /New Haven, CT 11/2012-05/2014
Residential Monitor
Transported clients to court appearances and medical appointments
Administered drug tests
Oversee day-to-day group activities of women residents in institution.
Maintain records of resident care, condition, progress, and discuss observations with supervisor
Inform or refer individuals to public or private agencies or community services for assistance.
Health Hospital Corporation /Brooklyn, Queens, NY 12/2000-12/2011
Clerical Associate Saint Raphael’s Hospital /New Haven, CT 11/1998-05/2000
Clerical Associate/Clinical Support
Answer telephones and, greet visitors. Direct all calls and visits to appropriate staff
Update and Maintain medical records, charts, technical library, or correspondence files
Interview patients to complete documents, case histories forms, intake or insurance forms
Electronic funds transfer point of sale equipment and credit and credit card processing machines
Compile and record medical charts, reports, or correspondence, using personal computer
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
Other Language: Fluent Spanish
Computer & other key Skills: Utilicare, Unity, Novell, Quadramed, Multi-line phone system
Certifications :HHA certified 2015,18 hr Motivational interviewing/2013, 6hr Criminal Thinking & Antisocial Logic/2013 Certified Adult Substance Use Surveyor/2012
Education:
Franklin K Lane H.S. Graduate class of 89
Kaplan University/109 credits 05/2008-09/2011
Working towards BS in Science of Criminal Justice
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