Manager Program
Resume:
TOM FOSTER
*************@*****.**.**
***.******@***.***
WORK LOCATION & STATUS
CURRENTLY IN RIYADH (TRANSFERABLE IQAMA)
OBJECTIVE
I would like to continue to expand my Middle East experience, working in a diverse, challenging, dynamic environment.
SKILLS
Stakeholder management
Excellent Planning Skills
Risk and Issue Management
Budgetary & Financial Management
Team Building by fully inclusive open approach
PERSONAL INTERESTS
I am an avid music fan and especially enjoy live concerts.
I have a great interest in UK football and my team is Newcastle United.
EDUCATIONAL SUMMARY
MBA/ 2001
University of Northumbria at Newcastle Upon Tyne
Modules included Strategy, Change, Finance and Marketing. EXPERIENCE
ACCOUNT DELIVERY EXECUTIVE- SAMA/SADAD (SAUDI ARABIA)
HEWLETT PACKARD ENTERPRISE SERVICES (DXC)
January 2016 – Current Role
Management of team (45+) delivering end to end IBM full stack solutions in the Middle East Banking/Payments industry. Working with Banks and Billers to ensure integration of payment services.
Delivery Service to agreed KPIs and SLAs
Managing the PMO in addition to project managers, business analysts, architects, developers and testers.
Delivering to both Waterfall and Agile methodologies. Budgetary control including profit & loss responsibility.
APPLICATIONS DELIVERY MANAGER- ROLLS-ROYCE (UK)
HEWLETT PACKARD ENTERPRISE SERVICES
March 2014 – December 2015
Management of Project Managers in the SAP and Supply Chain domains, Heavily involved in Merger & Acquisition implementation activities to support the sale of the RR Energy business to Siemens
PROGRAMME MANAGER – ROYAL MAIL (UK)
COMPUTER SCIENCE CORPORATION
January 2013 - February 2014
Led successful program of Siebel upgrade activity to deliver customer benefits from Siebel CRM - $7.5 million budget and approximately 50 staff, stripping all customization from the application and going back to vanilla product. A major feature of this project was to support the ‘one customer’ view, ranging from consumer, B2C, B2B using Master Data Management techniques. Another critical component was the creation of a Product Pricing Engine (PPE) so that the salesforce (over 2500) across 4 separate businesses had for the first time an online referenceable way to propose offers to clients, with an automatically generated volume discount. The program overachieved its target benefits, and at the same time, simplified the sales process, lowered the cost of sales and increased the sales conversion rate.
PROGRAM EXECUTIVE & PROGRAMME MANAGER (ZURICH FINANCIAL SERVICES & ROYAL MAIL (UK/ZURICH/MILAN)
October 2009 – December 2012
Management of all projects managers and project workload, including resource planning. Offshored roles and activities to India to provide budgetary benefit to ZFS.
DEPLOYMENT MANAGER NATIONAL HEALTH SERVICE (UK)
COMPUTER SCIENCE CORPORATION
December 2008– October 2009
Working with NHS staff to create project PIDs for First of Type and Extended rollout phases of TPP R4.01 including Patient Demographic Service, Summary Care Record, Choose and Book as well as Electronic Prescription Service and Maternity solution.
Contact this candidate