Customer Service Sales

Kathie Edlund

Work History

Whole Foods Market **05-Present

Whole Body ATL September 07 - 2010

Responsibilities and Duties:

Supervise 9 Team Members and Buyers, Assist in achieving and maintaining margin targets for four subteams and team as a whole, create weekly schedule and ensure labor targets are meet, create and execute displays in accordance with marketing plans and sales cycles, maintain inventory levels and adjust inventory reports.

Accomplishments:

● Served as acting TL for 2+ months while TL was out on medical leave. ● Achieved record setting Body Care Sale of (26,911.00).

● Consistently achieved labor targets and successfully adjusted schedule to reflect fluxuations in sales and

availability .

● Assisted with transition to new department space after store expansion including decisions regarding product placement, backstock organization and appropriate staffing for the transition.

Whole Body BCM Buyer March 2007 - September 2007

Responsibilities and Duties:

Responsible for ordering, maintaining stock, and backstock of BCM items, placement of orders and special orders including all follow up paperwork. Responsible for margin targets and sales goals for sub-team and. Established and maintained vendor relationships. Performed WB TM duties including opening and closing department, providing excellent customer service both in the department and in the store as a whole.

Accomplishments:

● Gained a knowledge and understanding of IRMA and Report Manager

● Learned about WB department including structure/function layout, product lines, and vendors.

Front End Supervisor February 2006- March 2007

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