Test Cases Service
Resume:
Profile: Service Now Test Consultant @ Vanguard
Deepak Kamat
Email: ac3qh8@r.postjobfree.com Current Address:
Contact Number: +1-610-***-**** 345 Poplar Ave
Visa Type: H1B Valid Till June-2019 Apt O-523,Devon PA-19406
Linkedin: https://www.linkedin.com/in/deepak-kamat-41a491116
Professional Summary:
Experience: Total 12 + Yrs of strong experience in IT in QA Software Testing including expertise in Service Now [Fuji, Helsinki Release, Istanbul etc.]
Onsite Total Experience: 7 Years
Clients Worked:
Vanguard ( July 2016 Till Date ),
ICW Group Diego CA (Jun-15 to July-16),
Home Depot Atlanta, GA(Apr-14 to Jan-15),
Allstate Canada, Toronto Canada (Feb-11 to Feb-13),
Allstate US, Chicago (Jun-10 to Jan-11),
FedEx Memphis TN ( Oct-09-Jan-10),
QNB Doha Qatar (Feb-06 to Nov-06)
Domains Worked: Banking & Finance, Mutual Funds, Insurance, Retail, Logistics, Healthcare
Current Employer: UST Global Inc
Strong Skills & Technology worked:
Service Now ITIL ( Project Management, Demand Management, Incident Management, Problem Management, Change Management, Asset Management, Configuration Management, Service Now Portal, Knowledge, Service Catalog, Various service now forms, Workflows etc)
QA Test Management,
Agile Testing, Quality Center, JIRA, Service Now, UC4,SQL,Splunk,Webservices,SAP,.Net, Java,Mainframes,Oracle etc
Key Competencies:
Service Now Test Lead with vast expertise of testing in various modules of service now
QA Test Lead in various technologies like Service Now,SAP,.Net, Web UI,Java,Oracle Database,UC4 etc
Hands on experience with preparing Test Strategy, Assessment Reports, Test Estimation, Status tracking and reporting.
Proficiency in Test Requirement analysis, Requirement Traceability matrix, Derive test scenarios and develop detailed test cases.
Proficient in Manual Testing (Black Box, GUI, Functional, Integration, Regression Testing), Web Application Testing.
Well versed with the Software Testing Life Cycle & Agile
Hands on experience in Agile Testing in multiple projects
Well versed with HP Quality Center (ALM),JIRA
Worked on Agile test environment and waterfall-model method of Testing projects
Project Experience
UST Global Inc Jul-2016 To Till Date
Project Name
Customer
/Client Name
Team Size
Designation
Role
Technologies
/Skills Used
Service Now GTO
Vanguard-Wayne PA
6
Test Consultant
Test Specialist
Quality Center,SQL, Test Management,Manual Testing,Service Now
Roles & Responsibilities
Working as a Service Now Test Consultant
Involved in end to end testing of all the different Services including Tech Central & Infrastructure Services.
Actively involved in Project Planning,Test Management & Reporting,Test Case Review with Stakeholders etc.
Working on diifferent services like Computer,Hardware,Mobile Apps,Content Routing,DNS,Desktop Software,Email Archieve,Mobile Devices etc.
Involved in Preparing Test Plan, Test Startegy,Test Cases,Execution,Reporting, Defect Logging in QC,JIRA,Reviews,Business Demo etc
Syntel Consulting Inc Jun 2015 – Jul-2016
Project Name
Customer
/Client Name
Team Size
Designation
Role
Technologies
/Skills Used
Service Now Enhancements & Procurement to Pay
ICW –San Diego
4
Test Lead-QA
Test Lead
Quality Center,SQL, Test Management,Manual Testing,Service Now,UC4
Roles & Responsibilities
Working as a Test Lead in Agile Team.
Involved in end to end testing activities like Analysis, planning, execution and Reporting
Actively involved in interactions with clients and providing status updates
Working on various modules like PPM,Incident,Problem & Change Management,CMDB etc
Working in Procurement & doing End to End Testing in SAP, as well as in UI
Involved in Preparing Test Plan, Test Startegy,Test Cases,Execution,Reporting, Defect Logging in QC,JIRA,Reviews,Business Demo etc
Syntel Consulting Inc Apr 2014 – May 2015
Project Name
Customer
/Client Name
Team Size
Designation
Role
Technologies
/Skills Used
Expansion_Ranch_QAS
Home Depot-Atlanta
5
Test Lead-QA
Test Lead
Quality Center,SQL, Test Management,Manual Testing
Roles & Responsibilities
Working as a Test Coordinator
Involved in end to end testing activities like Analysis, planning, execution and Reporting
Actively involved in interactions with clients and providing status updates
Working in an Offshore-Onsite model
Creation of high level scenarios and Test cases
Client Review of the Test Cases.
Allocating the Tasks to the Team.
Defect Reporting
Retesting the defects.
Syntel India Ltd Mar 2013 – Jan 2014
Project Name
Customer
/Client Name
Team Size
Designation
Role
Technologies
/Skills Used
Ikaria
Ikaria-CSV
5
Test Lead-QA
Test Lead
Quality Center, SQL,Test Management,Manual Testing
Roles & Responsibilities
Preparing Test Plans, Test Strategy Document, Task Orders.
Preparing the Daily status reports, weekly status reports
Preparing the Traceability Matrix
Requirement Analysis
Creation of high level scenarios and Test cases
Client Review of the Test Cases.
Allocating the Tasks to the Team.
Defect Reporting
Retesting the defects.
Involved in the Project Daily/Weekly status call.
Providing Knowledge Transfer to the Team/Newly Joined members.
Onshore-Offshore Communication.
Monitoring and Motivating the Team.
Syntel Canada Ltd Feb 2011 –Feb 2013
Project Name
Customer
/Client Name
Team Size
Designation
Role
Technologies
/Skills Used
Genius-foCus
Allstate Canada
6
Test Lead-QA
Test Lead
Quality Center,, Test,SQL,Management, Agile Methodology
Roles & Responsibilities
Involved in the Test Estimation for Agile for each Sprint.
Involved in writing the high level scenarios based on User stories
Preparing the Daily status reports, weekly status reports
Preparing the Traceability Matrix
Requirement Analysis
Creation of high level scenarios and Test cases
Client Review of the Test Cases.
Allocating the Tasks to the Team.
Defect Reporting
Retesting the defects.
Involved in the Project Daily/Weekly status call.
Providing Knowledge Transfer to the Team/Newly Joined members.
Onshore-Offshore Communication.
Monitoring and Motivating the Team.
Resolving Client queries and providing resolution actions.
Preparation of Functional Test Cases & Execution of the same.
Defect logging, tracking and follow up with various stakeholders to resolve the defects.
Syntel Int’l Pvt Ltd June 2010 – Jan 2011
Project Name
Customer
/Client Name
Team Size
Designation
Role
Technologies
/Skills Used
Encompass Claims
Allstate US
4
Test Lead-QA
Test Lead
Test Management, Quality Center
Roles & Responsibilities
Requirement Analysis
Creation of Test Plan,Test Strategy Document
Creation of high level scenarios and Test cases
Client Review of the Test Cases.
Manual Testing – System testing, web based testing,UAT,Regression
Executing the test cases with quality deliverables.
Defect Reporting, Retesting the defects.
Involved in the Project Daily/Weekly status call.
Helping the Team to understand the Requirements
Sending & Tracking Queries to the clients
Providing Training to New Joinees.
Preparing the Traceability Matrix.
Reporting Defects, Triaging the Defects.
Syntel Int’l ltd Oct 2009 –Jan 2010
Project Name
Customer
/Client Name
Team Size
Designation
Role
Technologies
/Skills Used
Common Security Services
FedEx Memphis USA
5
Module Lead-QA
Module Lead
Test Management, Quality Center,Manual Testing
Roles & Responsibilities
Black Box Testing, Functional, UI and Regression testing.
Executing test cases, Updating/Modifying test cases as per the change requests.
Test Execution and Defect Reporting using Mercury Quality center.
Tracked defects, reviewed, analyzed and reported through Quality Center
Worked on PeopleSoft.
Responsible for Data Migration Testing & System Testing using Quality Center.
Updating / Modifying Test cases as per the Change Requests
Knowledge Transfer of the Business module to the new joinees.
Onshore-Offshore Communication
Review of deliverables and Daily Status Report Retesting the defects.
Involved in the Project Daily/Weekly status call.
Syntel India ltd Oct 2007 –Sep 2010
Project Name
Customer
/Client Name
Team Size
Designation
Role
Technologies
/Skills Used
INET
FedEx
5
Analyst Programmer
Tester
Manual Testing, Quality Center,QTP
Roles & Responsibilities
Daily Task Allocation to the Team
Tracking of the Allocated Task to the Testers
Review of the Status Report.
Requirements Analysis & brain storming for better ideas.
Conducting Daily Stand-up meetings.
Attending Client Calls.
Helping the Team to understand the Requirements
Sending & Tracking Queries to the clients
Providing Training to New Joinees.
Reviewing Test Cases.
Monitoring the SharePoint location for Daily updation of the Reports, Test cases, MOM
Preparing the Traceability Matrix.
Writing Test cases.
Reporting Defects, Triaging the Defects.
Flexcel Int’l Ltd Jan 2007 –Aug 2007
Project Name
Customer
/Client Name
Team Size
Designation
Role
Technologies
/Skills Used
Flexcube-Retail
Lord Krishna Bank
5
Associate Consultant
Tester
ManualTesting, Quality Center.
Roles & Responsibilities
Daily Task Allocation to the Team
Tracking of the Allocated Task to the Testers
Review of the Status Report.
Conducting Daily Stand-up meetings.
Attending Client Calls.
Helping the Team to understand the Requirements
Sending & Tracking Queries to the clients
Providing Training to New Joinees.
Reviewing Test Cases.
Preparing the Traceability Matrix.
Writing Test cases.
Reporting Defects, Triaging the Defects.
Flexcel Int’l Ltd Jan 2006 –Nov 2006
Project Name
Customer
/Client Name
Team Size
Designation
Role
Technologies
/Skills Used
Flexcube Investment Services
QNB Doha Qatar
5
Associate Consultant
Tester
ManualTesting, Quality Center.
Roles & Responsibilities
Daily Task Allocation to the Team
Tracking of the Allocated Task to the Testers
Review of the Status Report.
Conducting Daily Stand-up meetings.
Attending Client Calls.
Helping the Team to understand the Requirements
Sending & Tracking Queries to the clients
Providing Training to New Joinees.
Reviewing Test Cases.
Preparing the Traceability Matrix.
Writing Test cases.
Reporting Defects, Triaging the Defects.
Flexcel Int’l Ltd May 2005 –Dec 2005
Project Name
Customer
/Client Name
Team Size
Designation
Role
Technologies
/Skills Used
Flexcube-Retail
Lord Krishna Bank
5
Associate Consultant
Tester
ManualTesting, Quality Center.
Roles & Responsibilitiess
Daily Task Allocation to the Team
Tracking of the Allocated Task to the Testers
Review of the Status Report.
Conducting Daily Stand-up meetings.
Attending Client Calls.
Helping the Team to understand the Requirements
Sending & Tracking Queries to the clients
Providing Training to New Joinees.
Reviewing Test Cases.
Preparing the Traceability Matrix.
Writing Test cases.
Reporting Defects, Triaging the Defects.
Summary of Skills
Skill Category
Skill Type
Skill Detail
Level
Proficiency
Yrs of Experience
Technical
Testing
Manual Testing
Primary
Expert
11
Technical
Test Management Tool
Quality Center
Primary
Expert
11
Technical
SQL
SQL
Secondary
Secondary
4
Domain
Insurance
Manual Testing
Secondary
Secondary
3
Domain
Healthcare
Manual Testing
Secondary
Tertiary
1
Domain
Retail
Manual Testing
Secondary
Secondary
3
Domain
Banking
Manual Testing
Secondary
Tertiary
2
Technical
Automation
QTP
Tertiary
Basic knowledge
2
Personal Details
Gender: Male
Date of Birth: 03/09/1981
Education
Degree
Specialization
BE
Electronics & Communications
Referrals in US:
Mr. Prakash Murugesan,QA Consultant
Contact: +1-408-***-****
Mr. Ramesh Babu, SAP Consultant
Contact: +1-248-***-****
Mr. Nataraj Ramnathan,QA Consulatant
Contact: +1-678-***-****
Mr. Vijay Nayak, Consultant in HP
Contact: +1-858-***-****
Mr. Justin Burke PM
Contact: +1-619-***-****
Contact this candidate