Sales, Project Management, Business Operations, Analytics

Sophia J. Price

206-***-**** • ************@*****.*** • Seattle, WA

RELEVANT SKILLS

Certified Microsoft Office Specialist Excel 2016

Mac OS

Windows OS

Content Management System

Basic JavaScript

Software Testing

Basic SQL

MyCoach Reporting System

Mobile Device Troubleshooting

Project Management

Business Communications

WebEx

EXPERIENCE

Boeing, Renton, WA July 2017 – Present

Business Operations Project Manager - Intern

Assess 1200+ pages of enterprise Boeing Environmental, Health and Safety (EHS) website, reviewing content for total consolidation and refresh to the EHS website. Creating a fresh look, consistent message, unified structure and updated content

Meet with vendor and customers weekly to provide enhancements to EHS metric reporting system, driving enhanced visibility to KPIs and other performance measures for enterprise stakeholders

Host meetings and activities with 30+ Subject Matter Experts (SME) to effectively communicate and execute minor changes to SME owned webpages, resulting in cadence for review of return documents and communication

Modify treasurers report for Boeing Leadership Network, creating auto populated formulas, charts and PowerPoints allowing senior level manager to reduce time on activity and present flawlessly in an executive format

AT&T, Seattle, WA July 2016 – January 2017

Assistant Store Manager – Team Lead

Created effective sales plans to increase sales, exceeded tablet goal by 20%, met goal for small business activations and home solutions (DIRECTV and Digital Life Home Security) for 3 consecutive months

Documented daily observations of team sales process using MyCoach reporting system to provide feedback for employees to further develop skills and meet sales goals

AT&T, Greater Seattle Area, WA October 2014 – July 2016

Retail Sales Consultant

Increased accessory and protection sales for 3 sales reps from a 70% performance rate to 95% by creating sales incentives and holding reps accountable to sales action plans

Created innovative and personal sales bundles for customers by leveraging promotions resulting in a consistent top 5 overall sales rep rank

Problem solved and thought critically to solve technical mobile and account issues for customers resulting in a 98% customer satisfaction rate

EDUCATION

Year Up Puget Sound, Seattle, WA February 2017 – Present

Year Up is an intensive, competitive technical training and career development program with 250 corporate partners, graduating 1,500 students annually across ten cities. The program includes college-level courses, professional training and a six-month internship.

Completed coursework in Quality Assurance, Public Speaking, Business Communication, Project Management, Programming, Scripting, Advanced Excel, Professional Development with specialized training in Quality Assurance, including software testing, test plans, SQL, JavaScript, Software Development Life Cycles, Project Frameworks, and Object Oriented Programming

Student Ambassador, Project Management Club - Organizer

Professional of The Week Award

Seattle Central Community College, Seattle, WA January 2016

Associate of Business Transfer Degree

Contact this candidate