NAZIA HASSAN (**-***)

PERSONAL DATA

Phone:

+** (0-313-*******

Telephone:

051-*******

Email:

ac3qfh@r.postjobfree.com

LinkedIn:

https://www.linkedin.com/in/nazia-hassan-a704b917/

Date of Birth:

June 1990

Marital Status:

Single

TECHNICAL SKILLS

Programming Languages:

MOCA/MYSQL

JavaScript

JSP

HTML

Application:

Red Prairie/JDA Application(WMS- ERP Module System)

Windows 2000/2010 Server

Microsoft Office

Microsoft Vision

Snipping Tool

Agent Ransack

Notepad ++

IDE &Tools

RED PRAIRIE/JDA

(Version 2005 -8.2)

RDT(PUTTY)

DDA (Data Driven Application Screens)

INTEGRATOR

RP Writer Report Designer

JASPER REPORTS

HPQC (HP Quality Center)

NICE LABEL

BUGZILLA

JIRA

VSTS

Database RDBMS & DB Tools:

Oracle

MS SQL Server

MS Access

Dream Viewer

COMPETTIVE SKILLS

Excellent communication skills (written and verbal),

Work independently, as well as with a team, client, and

development resources, in a professional manner.

Strong leadership skills in accountability and customer focus.

Strong analytical and problem solving skills

Self-motivated, competent and result-drive.

Strong client focus, dedication and high standard of work given to me.

Ability to multi-task and adapt quickly to change

Event Planner, Arrange fun activities, games and funny awards ceremony etc

Ability to work under pressure and deal with tight deadlines.

LANGUAGE

English

Urdu

Professional Summary

5 years of IT supply chain, Logistics, distribution functional concepts and WMS (Warehouse Management System) Functional Analyst and consulting experience in Warehouse Management industry.

Experienced to work in KOREA & JAPAN as a Business functional WMS consultant to help them in providing reporting analytical thinking, Configuration, Development Testing, process improvements, Problem-solving, time management, decision making, issue resolution, client user training, create SOP’s and post, implementation support at the time of UAT(User Acceptance Testing), SIT (System Integration Testing),E2E (End To End), Go Live.

Proficient skills in IT, Engineering & Business ERP Application Consulting, Configuration, Training, managed services support, change management,performing trouble-shooting, resolving database access and performance issues, including designing, development, unit/integration/End-To-End testing using competent methodologies, technology and tools, debugging and troubleshooting code related issues/defects, producing client deliverables such as detailed design documentation, unit test plans, test cases and well documented code, gaining an understanding of the unique business and technical requirements on each engagement to facilitate the most appropriate solution design and delivering the projects on time.

Worked as WMS Training Lead to a group of new resource and trained them in Red Prairie WMS (Database)/ERP system and Business Processes.

Experience

Jul 13 –Present

Responsibilities:

Responsibilities As Training Lead:

Projects:

AMWAY

Responsibilities as Functional Consultant

BROAN

COOPER VISION

Responsibilities as Cooper Vision Project Lead

TIMKEN

MINERS

ALCON

Responsibilities As Functional Analyst

Aug 12 –jun 13

Responsibilities:

Jul 11 – Aug 11

SMART IS Pvt Ltd, ISLAMABAD

Programmer Analyst in smart-IS, WMS Consultant in Oracular(USA)

Providing Technical supports, assessing client business requirements and assist them in configuration and implementation of the WMS (Warehouse Management Database system).

RedPrairie/JDA WMS Consulting/Development and Configuration/Set-up in WMS in industry experience.

Customize Red Prairie/JDA Database application software written in C, PL/SQL, Visual Basic, MOCA and SQL Server relational database to meet client requirements and resolving database access and performance Issues using Proficient technology, methodologies and tools.

Investigate databases issues and resolved with providing efficient solutions, Apply SQA and Testing Techniques (Unit Testing, Integration Testing), Create and execute Test Plans, Test Cases, create documents, Deploy Rollouts and producing client deliverables such as detailed design documentation, unit test plans and well documented code and Assist customer in the creation and execution of test scripts focusing on application functionality and performance testing.

Excellent experience in writing SQL queries to validate data movement between different layers in warehouse environment.

Actively participated in scrum activities (Sprint planning, Sprint review, Daily standup etc.)by using Visual Studio Team Services (VSTS)

Database testing (Data validity, Data integrity, Database performance, Data driven testing)

Proficient in creating Commands and RF/GUI screens using MOCA language (SQL Queries), RP DLx Client and Putty.

Efficient in creating Jasper Reports, RP Writer Report designer and NiceLable.

Increased Knowledge of Integrator.

Reporting Bug on Bug tracking tool or Project management tool name as JIRA, Bugzilla, ServiceNow.

Responsible for creating and updating documentation to include: revising project specific documentation, updating configuration workbooks, standard operating procedures (SOPs), Manuals and product release notes.

Coaching supply chain consultants on RedPrairie/JDA WMS’s (Database) functional and development framework.

Conduct trainings; Lunch & Learn; take assignments and tests at the time of probation of new resources.

International Work Experience(KOREA & JAPAN)

Multilevel Marketing Company (Amway) Company in USA/KOREA/JAPAN/PHILLIPINE/INDONESHIA and almost more than 80 countries.

Configuring JDA (RedPrairie) WMS application to meet customer needs, Provide Training to SME’s (Subject Matter Expert) and gave them live support at the time of System Integration Testing (SIT), User Accaptance Testing (UAT) and End to End testing (E2E) in KOREA and JAPAN warehouses APAC 2 and APAC 3 on Amway Warehouses.

Managed and created training/Test case materials/SOP’s in HPQC used for Client and identify the gaps, and add details (steps, screenshot) when necessary.

Lead functional and technical discussions with the client including integrating WMS to ERP and MHE systems.

Configuration Management, Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes related to the configuration items.

Aids in preparing and analyzing project plans and documentation. Work closely with team members to understand client needs.

Worked with SME’s to monitor system performance, fixed production data issues and also provided solutions to the business users.

Responsible for assisting on reporting: develop SQL (MOCA)queries, organize and extract data

Resolved database usage issues and malfunctions and ensured performance, security, and availability of database (RedPrairie/JDA WMS).

Resolved and troubleshoot complex Red Prairie and Database issues at the time of pre & post Go-Live operations support.

Incident management and Solving Problems on time resolution of customer issues.

Perform WMS operations like cycle counting, receiving,wave operations, shipping, inventory reconciliation, palletization, consolidation,inventory control, putaway, labels, reporting etc

Understand customer technical specifications and created solution designs.

Researches and thoroughly understands requirements, Process Flows and develops effective solutions to meet the expectations of the customer.

I participated in the Go-live of the WMS (Red prairie/JDA) Database system in KOREA and JAPAN.

House Accessories Manufacturing Company in USA

Conducted manufacturing life cycle analysis of the company to redesign the business processes in such a way that they can use the Red prairie WMS Database system for their manufacturing cycle as well.

Contact Lens Manufacturing (COOPER VISION) Company in USA/UK/BELGIUM

Added enhancements in the Database system (RedPrairie/JDA WMS) according to the client’s requirement keeping in view the efficiency of the software.

Lead business/Managed Services Support analyst for 3 independent regions (USA, UK and BELGIUM).

Resolved critical database (RP issues) per request that includes DDA, Integration Events, RF Screens, new user’s roles, Services bounce. Citrix receiver, cluster restart on their production environment.

Responsible for full lifecycle ownership of WMS operational improvements opportunities: Discovery/ Reporting/System issues/Configuration/ Proven Track Records/ Testing/ Implementation/ Documentation/ Monitoring/ Usage.

Analyzed Data take on and DB locks issue, debugging and troubleshooting code related issues/defects.

Incident Management – Undertakes the identification, registration and categorization of incidents. Gathers information to enable incident resolution and promptly escalates incidents as appropriate. Maintains records and advises relevant persons of actions taken.

Database testing (Data validity, Data integrity, Database performance).

Increased an understanding of unique business and technical requirements on each engagement to assist the most appropriate solution design.

Created SOP’s of managed services support project issues with resolution steps.

Achieved analysis of inbound and outbound processes of WMS to increase efficiency according to client’s requirements.

Troubleshooting with SQL queries (MOCA) crashes and trace logs.

Customizations in the functionality of RedPrairie Database system while keeping RedPrairie in sync with its default functionality.

Responsible for managing assigned escalations, researching or providing root cause analysis, and adhering to client SLAs.

Responsible for gathering completing systems configuration changes and testing to ensure the application changes work as designed to meet client needs.

Proven experience in life cycle application development with the ability to generate application development policies, standards and procedures.

Third Party Logistics (3pl) Company in USA

Third Party Logistics (3pl) Company in USA

Contact Lens Manufacturing (Alcon) Company in USA

Added enhancements in the RedPrairie WMS (Database) according to the client’s requirement keeping in view the efficiency of the Database software and upgrade from most updated version.

Debug and resolve a variety of issues (bugs, performance, and user) by reading through trace files.

Apply rollouts as per request.

Continued to provide customer support remotely.

Resolved critical Database application issue on their production environment..

Manage day by day tickets/bugs with proper tracking and documentation.

Reviewed SQL query performance and optimizing code.

Designing and coding database tables to store the application’s data.

Created table indexes and replacement patterns to improve database performance.

Program, implement, and test a collection of new modifications and standard functionalities.

Experienced on JDA WMS Discrete application, configurations and changes related to MOCA technology, testing, Reports and Labels, integrator, jobs, alerts etc.

GULFNET Pvt Ltd, ISLAMABAD

Junior Software Engineer

SFS (Software Functional Specification)

Created manuals of Apex ERP Product.

SRS Document of Campus Management System.

Web based POS(Point of Sale) application using Html, JSP, JavaScript, My SQL server, SQL YOG.

JSP Programming using eclipse, My SQL (worked on small POS system).

Migrate Database Application to java using jboss developer studio)

Develop POS (Pont of Sale) Application in Oracle Developer 10g and Toad.

Created and presented Formal Presentations on JAVA.

Worked on ERP Ajex solution Reports.

SCO Special Communication Organization, Rawalpindi

1 Month Internship

EDUCATION

2008-2013

BS Software Engineering (3.2 CGPA)/International Islamic University, Islamabad

CERTIFICATION

2015 Microsoft Database Fundamental (Certified)-(83% Marks)

ACHIEVEMENT

2012 Member of IAENG (International Association of Engineers) Hong Kong

REFERENCES

Will be furnished upon request.

Contact this candidate