Customer Service Data Entry
Resume:
Rosa Castro
ms_doctor@yahoo
EXPERIENCE
Evans Dedicated Systems, Inc. Commerce, Ca- Billing Clerk/Customer Service
November 2007- June 2017.
Prepare and send invoices to customers
Mail, fax and/or email invoices to customers
Bill some customers in EDI
Post invoices to customers website
Issue credit and rebills when needed
Communicate with customers to resolve billing issues
Match paperwork with backup
Electronic and manual filing of invoices
Maintain aging reports
Assist billing department supervisor when needed
Helpmates Staffing Services, Irvine, Ca- Administrative Assistant @
Access Business Group, Home of Nutrilite Products
July 2003 - December 2006
Prepared and entered data from maintenance work orders
Answer phone calls from vendors, greet and direct visitors
Kept inventory on parts and office supplies
Purchase parts, office and maintenance supplies
Kept files in order for credit cards, P.O, calibration on equipment
Pay unpaid invoices
Reconcile bank statements
Set-up appointments with outside vendors for in-house services
Shipping, prepare BOL, receive and open mail
Assist with special projects
Worked in other departments as needed
Maintained office area clean
Ordered and pick up food for luncheons
EDUCATION
Cerritos Community College, Norwalk, Ca
some college courses completed
La Mirada High School, La Mirada, Ca
high school diploma
SKILLS
Word, excel, outlook
internet research skills
JD Edwards system, TMW Systems
Data entry, 10-key, mail center
Scan, fax, copy
Excellent verbal and written skills
Detail oriented, organized, ability to multitask
Professional, responsible, dependable, hard worker, quick learner
Ability to work in a team environment and/or independently
LANGUAGES
English, Spanish (speak, read and write)
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