ALFREDO A. RODRIGUEZ

*** ***** **** ******, **. Augustine, FL 32092

386-***-****

ac3qe4@r.postjobfree.com

www.linkedin.com/in/alfredorodriguezs

PROFESSIONAL SUMMARY

Aspiring Information Technology Professional and Military Veteran with a strong training and educational background in various types of technology. Accomplished measurable results while leading teams of 5-10 in a dynamic, fast - paced environment. Managed risk upon multiple lines to protect assets, property, and equipment valued over $500K while meeting the expectations of senior leadership. Possess extensive knowledge in network management, Java, and Adobe products. Career supported by a Master of Science in Information Technology.

Equipment Management

Leadership

Data Analysis

Customer Service

Training and Development

Policy Implementation

Information Technology

Bilingual in English/Spanish

Microsoft Office Suite

PROFESSIONAL EXPERIENCE

The Home Depot – St. Augustine, FL 2017 – Present

Sales Associate

Provided excellent customer service to a high volume of clients and assisted them with locating products and services within the store, answer questions about goods, and providing information for purchase decisions.

Assisted in the unpacking, stocking, and organizing products from various departments onto store shelves; set up product displays per company and management requirements averaging price from $100 K.

Provided a safe shopping environment for customers by checking assigned department for cleanliness and that all heavy equipment was properly stored; adhered to company safety policies and procedures

Responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.

Prepared and finalized special orders and designs for customer satisfaction, offering the best quality of services and product available.

United States Army – Various Locations 2010 – 2013

Petroleum Supply Specialist

Managed the inspection and monitoring of gauges flow meters and equipment to ensure tank levels, temperatures, and pressures remained at specific levels.

Prepared, submitted and maintained accurate fuel reports, products, quantities pumped, stocks used, gauging results, and operating times.

Serviced vessels that store substances such as gases, liquids, slurries, or powdered materials, checking levels of substances by using calibrated rods or by reading mercury gauges and tank charts with an accuracy of a 100% of readiness.

Trained and directed 8 personnel that compiled and maintained records of quality to include value of material, equipment, merchandise and supplies.

Planned movement of products through lines for processing, storage, and shipping units, utilizing knowledge of interconnections and capacities of pipelines, valve manifolds, pumps, and tankage resulting 100% maintenance issues related.

Supervised and performed the installation and operation of water purification equipment, as well as dealing with water storage and distribution operations including maintenance for over 5000 systems.

ALFREDO A. RODRIGUEZ, PG. 2

Indrescom Security Technology, Inc. – San Juan, Puerto Rico 2006 – 2010

Administrative Assistant

Supervised the work of office, administrative, or customer service employees to ensure adherence to

quality standards, deadlines, and proper procedures, correcting errors or problems.

Reviewed records or reports pertaining to activities such as production, payroll estimating an annual income of $3.2 M, shipping to verify details, monitor work activities, or evaluate performance

Implemented corporate or departmental policies, procedures and service standards in conjunction with management

Trained and instructed new and existing employees on daily job duties and company policies; arranged and scheduled additional training

Evaluated employees’ job performance and conformance to regulations and recommended appropriate personnel action

Virtual Eyes Surveillance, Inc. – San Juan, Puerto Rico 2006-2010

Network Administrator and CCTV Technician

Complete IT support to company clients. Responsible for the administration and security of their network.

Support and troubleshooting servers, computers, wireless, switches, printers, copiers, mobile devices, etc.

Software installation and application support.

Provide support to end-users locally and remotely.

Active Directory, GPO, Outlook, Backups.

Purchase of network and CCTV equipment, software, computers, and peripherals utilizing different vendors.

Cable installation, CCTV cameras installation, DVR configuration, access and support.

Commercial IP CCTV security system installations, setup, and repair.

Cat5, 5e, 6-structured cable system installation, termination, and testing.

Stationary and remotely controlled motion IP CCTV camera installation.

Multiple DVR system component rack construction and installation.

Multiple DVR and associated hardware (work stations, routers, switches) installation and setup.

Customer supplied location specification drawings utilization.

Final system camera and component layout documentation preparation for customer.

EDUCATION AND TRAINING

Master of Science, Information Technology, Walden University, Minneapolis, MN – 2017

Bachelor of Science, Environmental Technology, Interamerican University of Puerto Rico, Puerto Rico – 2009

Petroleum Supply Specialist Course, United States Army Quartermasters Corps – 2010

CERTIFICATIONS

CompTIA Security+ In-Progress Syracuse University

FEMA ICS-100, 200, 700, 800, FEMA, September 2015

NOTABLE AWARDS

Army Achievement Medal

TECHNICAL SKILLS

Software: Microsoft Office, SharePoint

Operating Systems: Mac / Microsoft Windows

Programming: Java; HTML; CSS; C++; Visual Basic; SQL, PHP

Logistics: Hazmat

Contact this candidate