Rachel E. Crowder

**** ****** ******* *****

Columbus, Ohio 43235

937-***-****

ac3qdd@r.postjobfree.com

• PROFESSIONAL PROFILE •

Health services administration professional experienced in community health, managed care organizations, and health/hospital systems. Proven ability to design, implement and evaluate health services programs and projects.

• WORK EXPERIENCE •

HYLANT // COLUMBUS, OH // AUG 2016-PRESENT

Health Strategist

• Leverage plan design to mitigate high healthcare cost drivers

• Build and maintain strong relationships with clients, carriers, and vendors

• Develop and implement population health-management strategies

• Create message behind aggregate data to drive decision making

• Stay abreast on employee benefits practices and legislation

• Drive employee engagement through comprehensive and strategic planning QUANTUM HEALTH // COLUMBUS, OH // FEB 2014-MAR 2016 Manager, Health & Wellness (July 2015-March 2016)

• Managed the delivery of health, maternity and tobacco cessation coaching programs

• Provided leadership for lifestyle coaches and wellness coordinator

• Developed staff continuous education/training curriculum

• Collaborated with marketing team to produce lifestyle coaching marketing materials

• Designed and implemented reporting strategies to ensure performance standards were met

• Streamlined processes to ensure efficient program delivery

• Facilitated the integration of wellness incentive programs with health benefit plans Tobacco Cessation Program Manager (February 2014-July 2015)

• Developed evidence-based Tobacco Cessation Program

• Expanded client base from 1 pilot client to 30 clients

• Provided leadership, managed and developed team of tobacco cessation coaches

• Gathered and analyzed data from various sources to evaluate program

• Outlined Standard Operating Procedures and streamlined operational processes CARESOURCE // DAYTON, OH // AUG 2011-FEB 2014

Wellness Advocate

• Designed and managed health and wellness program

• Gained Ohio Department of Medicaid approval for Tobacco Cessation Program

• Coached members to meet their health and wellness goals

• Assisted with the management of employee wellness initiatives

• Created new business strategies to develop maternity incentive programs OFFICE TEAM (ADMINISTRATIVE STAFFING) // DAYTON, OH // MAY 2011 – AUG 2011 Office Management Assistant (The Flexman Clinic, Jul-Aug 2011)

• Assisted with management of front office operations

• Coordinated daily schedule for clinical neuropsychologist

• Organized medical records and files

Financial Accounting Assistant (Premier Health Partners, May-July 2011)

• Completed accounts payable administrative projects

• Processed request for vendor set-ups

• Created Microsoft Excel templates for financial analyst Rachel E. Crowder

THE WELLNESS CONNECTION // BOWLING GREEN, OH // MAY 2010-AUG 2010 Health Promotion Project Intern

• Supported student and employee wellness initiatives

• Coordinated largest health promotion event to date for 2,000 attendees

• Acquired sponsorship for events and managed budget

• Wrote job descriptions and supervised volunteers WOOD COUNTY HEALTH DEPARTMENT // BOWLING GREEN, OH // SEPT 2009-MAY 2010 Graduate Assistant to Health Commissioner

• Developed employee continuing education program comprised of 13 courses

• Supported Public Health Emergency Response grant-funded programs

• Launched continuous quality improvement program for Registered Sanitarians AMBLING MANAGEMENT COMPANY-UNIVERSITY COURTYARD // ATHENS, OH // SEPT 2007-MAR 2009 Community Assistant

• Managed leasing contracts to meet company quota

• Show apartments and collect leasing applications

• Audited company records

• Planned community involvement events for student residents

• EDUCATION •

UNIVERSITY OF TOLEDO & BOWLING GREEN STATE UNIVERSITY // TOLEDO, OH // AUG 2009-DEC 2010 Master of Public Health, Public Health Administration OHIO UNIVERSITY // ATHENS, OH // SEPT 2005-JUN 2009 Bachelor of Science, Health Services Administration

• CERTIFICATIONS & LICENSURES •

THE OHIO DEPARTMENT OF INSURANCE// COLUMBUS, OH // DEC 2016 Accident & Health, Life

THE NATIONAL WELLNESS INSTITUTE // STEVENS POINT, WI // NOV 2014 Certified Worksite Wellness Specialist

• RELEVANT SOFTWARE SKILLS •

Microsoft Applications: Excel, OneNote, Outlook, PowerPoint, Project, Publisher, SharePoint, Visio and Word; SPSS Statistical Software; Adobe PhotoShop CC

• COMMUNITY SERVICE •

RONALD MCDONALD HOUSE OF CENTRAL OHIO // COLUMBUS, OH // SEPT 2016-PRESENT Cook/Kitchen Volunteer, Fundraising Volunteer

THE AMERICAN HEART ASSOCIATION // COLUMBUS, OH & DAYTON, OH // FEB 2012-PRESENT YP Board Member & PULSE Committee Founding Member

WESLEY COMMUNITY CENTER // DAYTON, OH // APR 2016-AUG 2016 Nutrition Education Volunteer

THE AMERICAN RED CROSS // DAYTON, OH // AUG 2012-MARCH 2014 Associate Board Chair, Member

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