Customer Service Office
Resume:
RAWAN KAKISH
East Meadow, NY **554
Cell #516-***-****
***************@*****.***
OBJECTIVE
Motivated and detail-oriented paralegal seeks opportunity to provide outstanding customer service and exceptional staff support.
PROFESSIONAL SUMMARY
Handle large amounts of paperwork and data.
Work within busy office environment, and support office teams to ensure the smooth of running day-to-day activities.
Communicate clearly with work colleagues using emails etc
Handle petty cash, floats and expenses.
Continually meet and exceed the operational and administrative exceptions of employers.
Provide accurate administration of all paperwork generated at office level.
Quickly learn about new in house database systems. Find and obtain information and documents quickly.
A methodical approach.
Strong communication skills, both verbally and written. Excellent attention to detail. Strong numeracy skills.
Good typing and note taking skills.
Knowledge of any relevant payroll, HR and staffing issues.
WORK HISTRY
Administrative Assistant August 2016 to Current
Carl Heyer Inc. North Bellmore, NY
Mrs. Diana Abusad 516-***-****
Answer and direct phone calls
Organize and schedule appointments
Plan meetings and take detailed minutes
Write and distribute email, correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Update and maintain office policies and procedures
Order office supplies and research new deals and suppliers
Maintain contact lists
Book travel arrangements
Submit and reconcile expense reports
Provide general support to visitors
Act as the point of contact for internal and external clients
Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
Bookkeeper September 2011- July 2016
So Good Deli Roosevelt, NY
Develops system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures.
Maintains subsidiary accounts by verifying, allocating, and posting transactions.
Balances subsidiary accounts by reconciling entries.
Maintains general ledger by transferring subsidiary account summaries.
Balances general ledger by preparing a trial balance; reconciling entries.
Maintains historical records by filing documents.
Prepares financial reports by collecting, analyzing, and summarizing account information and trends.
Complies with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions.
Contributes to team effort by accomplishing related results as needed.
Immigration Paralegal August 2004 to April 2011
Ma’ayrgi & Associates LLC. Stamford, CT
Business immigration: H-IB's, H-3's, 1-112's, E-1/E-2s, J-1, alien labor certification (PERM), employment-based immigration, consular processing of immigrant/non-immigrant visas. Family immigration: Green card jprocessing (1-130 immediate relative petition and 1-485 adjustment status/consular processing), naturalization
Prepared above petitions and applications under supervision of the immigration attorney.
Constantly monitored and prepared 30 - 50 ongoing and possible cases in average including both for individual and corporate clients.
Contacted clients directly via phone or e-mail and acted as a liaison between the clients and attorneys.
Trained new legal assistants regarding how to prepare for various petitions and applications.
Executive Assistant May,2002 to August, 2004
Care Well Ambulette Inc. New Rochelle, NY
Administered high-level support to Chairman and Chief Financial Officer of private investment firm, handling all administrative and support efforts
Maintained document filing retention and storage system with the highest regard for confidentiality, organization and timely retrieval of documents
Maintained phone and voice mail system
Planned company Board and Staff meetings, prepared agendas and processed meeting minutes
Coordinated domestic and international travel arrangements for senior staff
Arranged office holiday parties and other outside functions
EDUCATION
Some college degrees: International Business and Management. 2002
Mercy college Dobbs Ferry, NY
High school diploma. 1997
Roosevelt high school Yonkers, NY
SKILLS
manage correspondence, databases, records management systems, and paper and electronic filing systems
manage mailing lists and do mail outs or help with them
support and coordinate committees
review correspondence for quality and consistency
schedule, maintain and update calendar appointments
photocopying
book meeting rooms
apply software skills (e.g. Word, Excel, PowerPoint)
answer phones
sort mail
ensure office staff has supplies and equipment to perform their daily work
have excellent written and verbal skills
make travel arrangements
purchase supplies
respond to routine correspondence
prepare meeting agendas, memos and other correspondence
maintain department calendars
coordinate day-to-day functions for the office and those you support
backup other administrative assistants
perform other tasks as required
Fluent in Arabic language.
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