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Customer Service Office

Location:
Merrick, NY
Posted:
December 18, 2017

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Resume:

RAWAN KAKISH

**** **** ******

East Meadow, NY **554

Cell #516-***-****

ac3q4u@r.postjobfree.com

OBJECTIVE

Motivated and detail-oriented paralegal seeks opportunity to provide outstanding customer service and exceptional staff support.

PROFESSIONAL SUMMARY

Handle large amounts of paperwork and data.

Work within busy office environment, and support office teams to ensure the smooth of running day-to-day activities.

Communicate clearly with work colleagues using emails etc

Handle petty cash, floats and expenses.

Continually meet and exceed the operational and administrative exceptions of employers.

Provide accurate administration of all paperwork generated at office level.

Quickly learn about new in house database systems. Find and obtain information and documents quickly.

A methodical approach.

Strong communication skills, both verbally and written. Excellent attention to detail. Strong numeracy skills.

Good typing and note taking skills.

Knowledge of any relevant payroll, HR and staffing issues.

WORK HISTRY

Administrative Assistant August 2016 to Current

Carl Heyer Inc. North Bellmore, NY

Mrs. Diana Abusad 516-***-****

Answer and direct phone calls

Organize and schedule appointments

Plan meetings and take detailed minutes

Write and distribute email, correspondence memos, letters, faxes and forms

Assist in the preparation of regularly scheduled reports

Develop and maintain a filing system

Update and maintain office policies and procedures

Order office supplies and research new deals and suppliers

Maintain contact lists

Book travel arrangements

Submit and reconcile expense reports

Provide general support to visitors

Act as the point of contact for internal and external clients

Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Bookkeeper September 2011- July 2016

So Good Deli Roosevelt, NY

Develops system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures.

Maintains subsidiary accounts by verifying, allocating, and posting transactions.

Balances subsidiary accounts by reconciling entries.

Maintains general ledger by transferring subsidiary account summaries.

Balances general ledger by preparing a trial balance; reconciling entries.

Maintains historical records by filing documents.

Prepares financial reports by collecting, analyzing, and summarizing account information and trends.

Complies with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions.

Contributes to team effort by accomplishing related results as needed.

Immigration Paralegal August 2004 to April 2011

Ma’ayrgi & Associates LLC. Stamford, CT

Business immigration: H-IB's, H-3's, 1-112's, E-1/E-2s, J-1, alien labor certification (PERM), employment-based immigration, consular processing of immigrant/non-immigrant visas. Family immigration: Green card jprocessing (1-130 immediate relative petition and 1-485 adjustment status/consular processing), naturalization

Prepared above petitions and applications under supervision of the immigration attorney.

Constantly monitored and prepared 30 - 50 ongoing and possible cases in average including both for individual and corporate clients.

Contacted clients directly via phone or e-mail and acted as a liaison between the clients and attorneys.

Trained new legal assistants regarding how to prepare for various petitions and applications.

Executive Assistant May,2002 to August, 2004

Care Well Ambulette Inc. New Rochelle, NY

Administered high-level support to Chairman and Chief Financial Officer of private investment firm, handling all administrative and support efforts

Maintained document filing retention and storage system with the highest regard for confidentiality, organization and timely retrieval of documents

Maintained phone and voice mail system

Planned company Board and Staff meetings, prepared agendas and processed meeting minutes

Coordinated domestic and international travel arrangements for senior staff

Arranged office holiday parties and other outside functions

EDUCATION

Some college degrees: International Business and Management. 2002

Mercy college Dobbs Ferry, NY

High school diploma. 1997

Roosevelt high school Yonkers, NY

SKILLS

manage correspondence, databases, records management systems, and paper and electronic filing systems

manage mailing lists and do mail outs or help with them

support and coordinate committees

review correspondence for quality and consistency

schedule, maintain and update calendar appointments

photocopying

book meeting rooms

apply software skills (e.g. Word, Excel, PowerPoint)

answer phones

sort mail

ensure office staff has supplies and equipment to perform their daily work

have excellent written and verbal skills

make travel arrangements

purchase supplies

respond to routine correspondence

prepare meeting agendas, memos and other correspondence

maintain department calendars

coordinate day-to-day functions for the office and those you support

backup other administrative assistants

perform other tasks as required

Fluent in Arabic language.



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