Information Technology Security

Alan M. Marchant...

Columbia, MD ***** • 443-***-**** • **********@*******.***

C-level, Business-Centric Technology Executive who blends broad technological expertise with strong business acumen and interpersonal skills to consistently deliver high growth opportunities, enterprise productivity and business effectiveness in multiple industries like aerospace, defense, telecommunications, manufacturing, scientific and engineering. Multi-segment expertise leading Information Technology and Security. Participates in the capture and management of large-scale, government and commercial programs from concept to implementation, delivering on time, cost effective and technically compliant solutions for employers, partners and customers. Utilizes Information Technology as transformative tools, architecting scalable software applications, systems, and network solutions while safeguarding technical infrastructures, securing data and mitigating security challenges. A strong communicator and presenter to the Board of Directors and customers, who builds consensus among diverse stakeholders. Articulate, highly motivated, and performance-driven with a high degree of initiative, resourcefulness, and unwavering dedication to success. Notable contributions:

Company Growth: Reporting to CEO, played key role in growing company from a $42M to a $118M+ company through contract retention, company branding and customer expansion.

Implemented USRA, NASA and Google Experimental Quantum Computer: Coordinated joint quantum computing program with NASA and Google. Entered into three-way Space Act Agreement and led ensuing negotiations to conclusion resulting in the implementation and use of a quantum computer at NASA AMES.

IS Cybersecurity Expertise: Detected and eliminated multiple cyber threats, avoiding intrusions while minimizing impact of denial of service attacks and uncovering illegal activities. Successfully worked with multi-agency cyber teams to include government contractors, FBI, NASA Security and DOD Security.

Leader in Times of Crisis: Asked by Board of Directors to manage all customer expectations and business operations in absence of ill CEO; partnered with VP of Science, making all decisions and maintaining all contracts and customer relationships.

Building, Leading, and Motivating Top Performing

Business and Technology Teams

Executive Management

IT / IS Leadership

Operations and Infrastructure Management

Company Wide Organizational Planning and Leadership

Cyber Security Management

IT Architecture Planning

Business Process Reengineering

Contract Negotiations

SaaS Management

M&A and Acquisition Integration

Proposal Preparation and Management

Scientific and Engineering Infrastructure Support

Manufacturing Systems Support and Planning

Delivering High-Yield Results through

Technological Expertise and Strong Business Acumen

Universities Space Research Association (USRA), Columbia, MD 2006 – 2017

Independent, research corporation advancing space science and technology, including 100+ universities and 400+ staff in business units across the US).

CIO - VICE PRESIDENT INFORMATION TECHNOLOGY AND SECURITY 2011 – 2017

Reporting to CEO, played key role in growing USRA from a $42M to $118M+ company. Managed Information Technology, Security and Facilities. Participated in and led many Board of Directors’ initiatives and oversaw all government and regulatory interfaces. Served as Board of Director’s Corporate Treasurer and Corporate Ethics Officer. In absence of CEO, led all operations organizations, ensuring effective cross-organizational communications and interfaces to guarantee highly functional teams and seamless operations. After new CEO was hired, appointed to VP of Information Technology, Security and Facilities with oversight of all operations projects with an emphasis on cyber security strategic and tactical practices, building expansions and Software as a Service contracts and evaluations.

Surpassing Goals: Participated in the achieving best financial results in company history in 2013, exceeding net income from operations goal by 20% and surpassed bookings goal of $19M by $4M+.

Contract Wins: Participated in business development efforts leading to significant NASA and Air Force contract wins/renewals, including 88% recapture of all contracts, winning additional multimillion-dollar NASA, NSF and DOD contracts.

IS Cybersecurity Expertise: Detected and eliminated multiple cyber threats thus avoiding intrusions while minimizing impact of denial of service attacks and uncovering illegal activities. Successfully worked with multi-agency cyber teams to include the FBI, NASA Security and DOD Security.

Implemented USRA, NASA and Google Experimental Quantum Computer: Coordinated joint quantum computing program with NASA and Google. Entered into three-way Space Act Agreement and led ensuing negotiations to conclusion resulting in the implementation and use of a quantum computer at NASA AMES.

Leader in Times of Crisis: Asked by Board of Directors to manage all customer expectations and business operations in absence of ill CEO; partnered with VP of Science, making all decisions and maintaining all contracts and customer relationships.

Headquarters Selection and Move: Managed USRA Headquarters move, from planning to occupation, sourcing and building procurement, site evaluation, bidding, contract negotiations, obtaining financing, and compliance.

Integrity-Driven Leadership: Successfully represented USRA during NASA/House Oversight Committee investigation, praised by key NASA officials for cooperation and integrity of company.

CHIEF INFORMATION TECHNOLOGY OFFICER DIRECTOR OF HUMAN RESOURCES 2008 – 2011

Because of demonstrated leadership and management of teams and ability to partner with external vendors I was asked by CEO to take additional responsibility and lead the HR Department. Charged with restructuring organization, reviewing all associated services and making recommendations to CEO and the Board of Directors, building on existing processes and new products. Participated with other senior management in creating strategic direction and developing annual corporate strategic and tactical plans. Managed 44 reports and a $28M annual budget.

Expansion Gains: Expanded point of presence by opening offices in Washington, DC and Albuquerque, New Mexico to accommodate growth, allowing proximity to NASA headquarters in Washington, DC and housing three permanent Government Relations groups, eliminating extensive clearance needs for non-government personnel, with a side branding benefit for USRA.

Contract Management: USRA Transition Manager and lead for contract awards/losses, ensuring coordination and expectations were met with availability of appropriate company resources for successful transition.

HR Leader: Implemented HRIS and an Employee Self Service system in response to employee dissatisfaction with health insurance coverage by selecting new vendor to fully cover all employees, while saving $4M (36%).

Presented to the Board and, despite initial employee skepticism, nearly all employees enrolled within three months.

Restructured and deployed all HR responsibilities, enabling a decentralized HR organization.

CHIEF INFORMATION OFFICER & DIRECTOR OF TECHNOLOGY 2006 – 2008

Led IT resource planning, security, operations, and budgeting in creation and support of strategic direction. Developed corporate alignment and implemented appropriate IT governance policies and procedures, growing department from a $15M budget and nine direct reports to a $25M budget and 35 total reports. Upgraded all IT applications, service providers and outsourcing contracts.

Infrastructure Savings: Planned and delivered new computing infrastructure, resulting in a six-month ROI, as opposed to the predicted one year, and $1.5M in annualized savings.

Replaced all servers, desktops and telecommunications systems and upgraded all corporate-wide applications while structuring and building a strong support organization, with solid metrics captured at critical junctures.

IT Restructure Success: Improved system availability by 32% to achieve 99.5% uptime by restructuring corporate IT reporting structure, while developing and deploying corporate state-of-the-art IT technology infrastructure.

Transformative Growth Agent: Led developing and implementing matrix management across corporation, enabling computer and software system standardization advantages.

Facilitated training cost reduction, inventory standardization, better volume pricing, stronger IT vendor relationships, and expanding talent pool of qualified employees.

Union Telephone Company, Mountain View, WY 2003 – 2005

Regional provider of phone and Internet services to Wyoming, Northern Utah, and Western Colorado.

CIO AND DIRECTOR OF BILLING

Recruited to drive ERP system implementation focused on supply chain, distribution, and financial integration. Led selecting and implementing supply chain management software to improve predictive analysis and cost management. Oversaw $15M budget and daily computer related equipment operations, including updating all office systems to current industry standards.

ERP Implementation: Successfully implemented an ERP system with focus on supply chain, distribution and financial integration.

Revenue Leading Operations: Streamlined processes and replaced mediation, provisioning, billing and other key systems, realizing efficient data review, processing and eliminating late billing, and a 15% revenue increase.

Process Improvements: Reduced downtime 21% by establishing IT operating procedures.

Alliant Tech Systems (ATK) – Thiokol Propulsion, Promontory Point, UT 1997 – 2001

Global leader in aerospace and defense technology with $4B+ annual revenue and over 12,000 employees.

DIRECTOR, INFORMATION TECHNOLOGY

After Thiokol acquisition, led an 80-member IT staff and $37M budget in delivering IT services and information systems, supporting aerospace organization. Enhanced systems infrastructure, end-user computing, networking, and application development.

Operations Excellence: Reduced annual operating costs by $7M+, reduced staff, renegotiated service contracts, and decreased data center servers, while improving information systems productivity.

Product Savings: Implemented standardized hardware and software, saving $3M in infrastructure costs.

ERP Success: Evaluated and led implementation plans for two ERP systems, improving overall functionality.

Meeting Targets: Instituted project management practices that led to infrastructure and application development meeting time and budget constraints at 100%.

Communications Gains: Standardized Intranet, Internet and eBusiness applications.

Acquisition Success: Played key role in due diligence and IT integration of $900M company acquisition, providing pre-purchase evaluation and leading IT team in all phases of IT integration.

PREVIOUSLY HELD POSITIONS: Director, IT Management Services, Director, Computer Integrated Enterprise, Assistant Information Technology Director, Engineering Supervisor, Space Operations Division Engineering Trainer and Computer System Manager

Education

BS, Design Engineering and Computer-Aided Design, Brigham Young University, Provo, UT

Security Clearances

Department of Defense, Top Secret Security Clearance

Department of Energy, Q Security Clearance (Top Secret)

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