Data Entry Sales Representative

Jocelyn S. Danley

**** ****** **** ****** ********* Corners, GA 30092 Telephone: 404-***-**** ***********@*****.***

Business Professional

Successful Experience in Multicultural Atmospheres, High Visibility, and Multi-Task Environments

STRENGTHS

* Coordinator/Detail Oriented/Organizer * Communication Skills (written/verbal)

* Dependable/Responsible * Excellent Problem Solver/Data Analysis

* Best Practices Operations * Time Management – Deadline Sensitive

Computer Skills: Microsoft Office XP/Vista (Word, Access, Excel, PowerPoint) Publisher, Outlook, AS400, JAVA), PeopleSoft, Adobe, SAP, EDI, B2B, Salesforce Professional Experience

Woodgrain Distribution – Inside Sales Lead/Business Analyst Lawrenceville, GA (May 2016 – Present)

●Review and document business requirements and assessed impact of change to existing systems to increase sales

●Develop and maintain implementation documentation through creating standard operating procedure documents

●Ability to translate the requirements of the customers to the appropriate technical team(s) throughout the life of each project ensuring systems performance and data integrity

●Provide analytic and insights to organizational leaders about inventory control and business solutions

●Oversee analysis and resolution of billing discrepancies

●Maintain client protocols and updated client information

●Maintain product knowledge on all products including in stock position, inventory inbound, product features and benefits, current promotions and special pricing,

●Identify and implement process improvement efforts within the EDI structure including system interface, policy and procedure change

●Help manage and review product forecast

●Assisting with the performance of the staff

●Teach, train and implement new strategies to grow business effectively

Valdosta State University - Graduate Assistant Coach Valdosta, GA (August 2014-May 2016)

●Managed social media pages, helped with public relations

●Accomplished administrative tasks including preparation of PowerPoint presentations data entry, analysis, website development, and collation of marketing materials and presentations

●Assist with recruiting

●Updating systems logs

●Worked with skill development with the team

●Assisting faculty in the development of new material for team dynamics

● Film exchange coordinator

●Provide assistance with event planning including supervision of undergraduate student workers

●Handled Expense Reports

●Bookkeeping

●Clerical duties

Convergy’s - Direct Sales Representative Valdosta, GA (May 2012-August 2013)

●Responsible for identifying client needs while researching ways to improve the quality of their services.

●Placed phone calls to current customers to ask questions regarding satisfaction of services

●Called customers who have filed complaints to ensure the problem has been resolved

●Handled Inbound/Outbound Calls

Marketing Dynamix – Direct Sales Representative Valdosta, GA (May 2009-April 2012)

●Data entry and analysis

●Attend meetings and conferences discussing new features and services

●Draft reports regarding amount of sales and customer feedback

Education

●Bachelor of Arts – Interdisciplinary Studies w/ concentrations in Marketing, Sociology, and Religious Studies – Valdosta State University – 2014

●Masters of Public Administration – Valdosta State University – Present

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