Deirdre C. Meinke www.linkedin.com/in/deirdre-carter-meinke-44072874

ac3q0k@r.postjobfree.com 571-***-**** Columbus, GA

Senior Business Analyst / Project Management Support

Business Requirements Analyst Project Management Government Contracts Reverse Engineering

Accomplished Business Requirements Analyst/Management and Project Manager with 15+ years of leading and supporting large-scale federal government projects with emphasis billing, accounting, federal financial systems, business reporting and management systems. Well versed in all facets of Project Management full life cycle support, SDLC, Waterfall and Agile Methodologies, requirements gathering, project planning vendor and stakeholder relations and executive communications.

Additional Strengths and Competencies

Project Management Project Planning Agile & Waterfall Methodologies SDLC Vendor Management

Requirements Gathering Business and Requirements Analysis Executive Communications Report Generation Training

Rally RequisitePro MS, Access, Visio, Project, SharePoint, Excel, PowerPoint SQL UAT Integration Databases

StarTeam JIRA Subversion Savantage FFMS CGI FFS Service Now HP Quality Center (QC)

Career History

Sr. Project Systems Analyst – AFLA Insurance Corporation (MDI Contractor) – Montgomery, AL (11/2017 – present)

Provide business and technical solutions throughout the AGILE sprint cycles. Gather and document business or technical requirements. Coordinate project efforts between the business stakeholders and development team.

Managed the ALFA Text Me Project

oFacilitated working sessions and maintain project plan to support the work involved to implementing a texting service for customers to inform them of a past due or cancelled policies.

oDeveloped and maintained SharePoint documents for the Agile process to ensure all audits were passed.

oDeveloped training and testing cases for the Alfa Text Me project.

oMaintained the work schedule for the team using JIRA for project tracking purposes. Ensured the burn down rate was consistent as well as reported hours were accurate.

oUsed management skills to implement the technology plans the analyst's work has identified as necessary.

oCoordinated technology resources with tasks and timelines.

oWorked closely with project sponsors and stakeholders to mitigate risks and remove obstacles that could get in the way of success.

Sr. Systems Business Analyst -- Synovus Financial Corp (MDI Contractor) - Columbus, GA (07/2017 – 09/2017)

Provide business and technical solutions throughout the entire SDLC lifecycle. Assist system users in resolving problems or managing solutions for a particular technical need.

Managed the S-Link Database Usage Decommission Task.

oFacilitated working sessions and maintain project plan to support the work involved to discontinue use of the database and/or tables. Produced meeting notes from the working sessions.

oDeveloped and maintained system design documents describing the complexity of the system-to-system relationships.

oProduced a phrased decommission plan for stakeholders and upper management.

oDeveloped Visio and PowerPoint presentations to support stakeholder meetings, and provide weekly executive project status reports.

Supported the Customer Due Diligence – Beneficial Ownership Task.

oParticipated in working sessions to discuss system requirements to fulfill a required regulation under the Bank Secrecy Act (BSA) which will identify and verify a legal entity’s beneficial owners at the time a new account is opened.

oProduced Meeting Notes from the working sessions.

oInterfaced with stakeholders and/or management staff to gather requirements, cost and time estimates in order to produce a business cases and to obtain permission to start work.

Supported the Protegent Upgrade Project

oProvided testing support for an initiative to move the Protegent Synapse application to a FIS hosted solution where upgrades from V10.0 to V16.4 will be applied. This upgrade is needed to accomplish two important objectives. 1. Realize regulatory compliance functionality in the most current application release (the current release is 6+ years and 24+ releases behind the current release, representing a material lag in system functionality to accomplish securities trading compliance). 2. Bring the system up to internal Synovus information Risk and Resiliency (IRR)

oInterfaced with Compliance Group stakeholders and management staff to gather a better understanding of the Protegent Systems.

oCreated a 32 page UAT test plan and test cases which includes a current and future system workflow.

Sr. Systems Engineer -- Leidos Corporation (DOT contractor/FTE) - Falls Church, VA (02/2015 - 07/2017)

Supported the implementation of the new Federal Motor Carrier Safety Administration (FMCSA) Unified Registration System (URS).

Identified and compiled requirements with the customer and the Leidos Development Team.

oFacilitated requirements gathering sessions, developing and maintaining use cases and supporting data requirements, developed PowerPoint presentations to support stakeholder meetings, and provide weekly status reports.

Led, facilitated and managed Agile working sessions to validate system designs and to confirm project needs.

Collaborated on the preliminary designs with the Systems Engineering team.

Interfaced with team members to support understanding of data modeling, development and testing tasks.

Worked with the testing team to ensure the product compliance with business needs from the use cases.

Managed requirements and project artifacts using Caliber and Subversion.

oDeveloped training materials for the System Analysts team to support the use of Caliber and Letters of Taxonomy (Customer Notification Systems).

Provided meeting notes from Agile working sessions and established an executive communications process.

Sr. Business Analyst -- DigitaliBiz, Corporation (US Patent and Trade Office contractor) (02/2014 – 02/2015)

Supported the following systems: Executive Data Management Systems (EDMS), Continuity of Operations (COOP), Emergency Notification System (ENS), Employee Relations/Labor Relations (ER/LR), Electronic Freedom of Information Action (EFOIA), General Counsel Case Tracking System (GCCTS), Relationship Data Management Systems (RDMS), Trademark Trial and Appeal Board Information System (TTABIS), and Trademark Trial and Appeal Board Viewing on Web (TTABVUE).

Legacy Systems -- Mapped the requirements of several legacy systems to meet current requirements for the planned systems development and integration using Requisite Pro.

•Gathered/analyzed managed Agile user stories using Rally.

•Primary author and presenter of the Functional and Non-Functional Requirements Specification including project documentation and collateral deliverables.

oDeveloped in-depth analysis, system design, and system programming specifications with detailed supporting information (decision tables, flow diagrams, etc.).

•Authored and presented a whitepaper analyzing software evaluation of case management systems.

oAnalyzed CMS Vendors and weighted the requirements based on the vendor's features stated in the submitted Request for Information (RFI).

oPresented a supporting PowerPoint slide deck with findings and recommendations and answered questions from senior management. Final analysis recommended Case Management System back on business types:

Platform as a Service (PaaS) or Business Process Management Systems (BPM).

Three recommended systems included MicroPact - Entellitrak; Lockheed Martin - Intranet Quorum (IQ); K4 Solutions, OmniScan Suite and Agilex - Living Systems Process Suite.

Sr. Business Analyst -- ATPCO, Corporation (11/2013 – 02/2014)

Supported various assignments in Customer Service for internal and external customers. Act as a liaison between IT department and interdepartmental and external customers to achieve corporate objectives.

Evaluated and recommend business process improvements or efficiencies within department and across Division

Created documentation which may include reference manuals standard policies and procedures SOP documents data application user guides and record layouts

Actively participated in team reviews of artifacts and provides thorough timely feedback

Gathered, captured and/or provided analysis; provided recommendations or changes in practices based upon research or experiences

Provided testing support for new products and product enhancements

Assisted customers in using and understanding products and services to meet their business needs

Understand and analyzed complex product processing issues or program malfunctions and are able to communicate them effectively to appropriate stakeholders

Sr. Consultant -- Savantage Solutions (Department of the Army (DA) contractor) (05/2012 – 11/2013)

Department of the Army (DA) PM AcqBusiness applications -- Documented functional design and systems requirements to support applications development.

oInterpreted and effectively communicated functional requirements to developers and testers.

oAssisted the SOW team with writing user stories, use cases and test cases.

oEntered and maintained requirements using Mortice Kerns Systems (MKS).

Requirements Analyst Lead for the DA Next Generation Framework Buildout (NGFB). NGFB provides advanced features for business intelligence, automated workflows, content management, access control, streamlined user profile management, and a service-oriented architecture for use across the Army Acquisition enterprise.

oReverse – engineered two previous releases of NGFB and wrote a Requirement Definition Document (RDD) and Functional Requirement Document (FRD).

Requirements Analyst Lead for the DA iRequest system that supports the Defense Contract Management Agency (DCMA) in Iraq, Afghanistan, Kuwait and Africa. iRequest offers a web-based unified picture of current and projected contract actions accessible by multiple user communities and organizations.

oProvided the updates to the System Design Document (SDD).

Requirements Analyst Lead for the Department of Homeland Security (DHS) Altimate (formerly known as Federal Financial Management Systems (FFMS).

oFacilitated JAD session and collected, defined and reviewed system requirements for different system areas.

oInterfaced with the client to gather business and functional requirements.

oWrote Requirements and Design Documents (RDD) for enhancements and new software projects.

oReversed-engineered a new screen in the Funds Module of the FFMS, which supports the OFM staff of the Immigration and Customs Enforcement (ICE).

Sr. Business Analyst -- Evolver / General Dynamics (contractor at the Pentagon) (01/2011 – 05/2012)

Project Management -- supported the US Army’s Equipment Common Operating Picture (ECOP) application system. Worked directly with the client to identify, prioritize and document requirements.

oProvided analytical support for existing applications to generate new or update System Design Documents (SDD), Functional Requirements Document (FRD) or Business Requirements Document (BRD).

oSupported comprehensive system testing by developing test plans and procedures.

Business Analyst support for the DHS St. Elizabeth's project.

oLed JAD sessions for different system areas of the project.

oSupported the Systems Engineering teams in gap analysis support and promoting the protection of the IT infrastructure by incorporating Section 508, Information Assurance, IT Security and Cyber Security requirements, technologies, and processes into all engineering projects and activities.

Sr. Program Analyst -- Addx /Visio Group Corporation (US Patent and Trade Office (USPTO) contractor) (04/2010 – 01/2011)

Project Management – supported two teams, Data Management Services Group and the Development Application Group.

oUsed MS Project Server and SharePoint; Maintained project schedules for code reviews and database services.

oProvided weekly reports of progress and/or risks to upper management of the current projects.

Presented current state project status update at SDLC meetings.

Sr. Business Systems Analyst -- InfoPro Corporation (contract Treasury Department) (07/2009 – 04/2010)

Senior Business Systems Analyst for the Treasury office working on Troubled Asset Relief Program (TARP).

oReverse-engineered previous releases of TARP and wrote a (RDD or FRD).

oFacilitated and analyzed gap analysis in developing system and database requirements for the Contract Management System (CMS).

oProvided in-depth understanding of systems analysis, experience in defining computer resource allocation processes based on business needs and priorities as well as operational experience with computer systems on both Oracle and SQL Server.

Sr. Business Analyst -- Abacus Technologies / Aeolus Systems

Department of Defense (DoD) Defense Security Services (DSS) Contractor (09/2008 – 07/2009)

Interviewed government project managers and end users determined project requirements.

oDocumented requirements and worked closely with technical teams to translate requirements into technical specifications. Performed gap systems analysis, developed process flow diagrams and data models.

oDeveloped Statements of Work (SOW)

oIdentified requirements for post-award and in-progress automation efforts.

Defined the requirements which feature the functionality and architecture of a new ODAA Business Management System (BMS) a tool to support C&A process for DSS ODAA HQ and Field operations).

Rewrote the entire FRD with more detail to include process flow diagrams, system flows, and user role models.

Naval Facility Military Construction Program (DoD contractor)

Assigned project tasks and managed the off-site developer team in the capacity of Project Manager.

Created a process to track errors, issues, and enhancements for the MILCON application.

Executed SQL scripts to support daily import process.

Business Systems Analyst -- TSA (contractor) (01/2008 – 09/2008)

Served as a business systems analyst with the Security Technology Integrated Program 1 (STIP 1) Team.

oCollected, refined, and validated requirements with clients. Interacted with developers to convey requirements, understand design and contribute to user interface. Created presentations, requirements design documents, user and training materials.

Designed test plans and procedures from requirements.

oTested software applications and supported the client in user acceptance testing.

oCreated test analysis results documents.

Business Systems Design Analyst -- Prometric, Inc. (07/2007 – 01/2008)

Provided analysis, interpretation and documentation of business and functional requirements for Prometric's Technology Quality Management group (TQM) technical solutions in the areas of Test Delivery Systems, Scheduling Systems, Site Software and Data Management.

Participated in design reviews, and developed use cases within the software development lifecycle framework.

Gathered requirements and performed a gap analysis for Prometric's class (nursing) registration billing system.

Business Analyst -- Lockheed Martin (Social Security Administration (SSA)) (08/2005 – 07/2007)

Project -- Technical Support for Division of Annual Wage and Reporting (AWR) System.

oParticipated in all phases of the systems development life cycle, with emphasis on maintenance of programmers through assignment of Problem and Information Reporting System (PAIRS)

Made coding changes using DB2, CICS, JCL, Intertest, Endevor; tested programs and implemented latest software modifications.

Sr Computer Programmer -- GC Services, Inc. Internal Revenue Services (IRS) (contractor)

Programmer assigned to the Integrated Collection Services (ICS) Data Reporting Group.

Computer Network Consultant, Level 3 -- Lockheed Martin, Inc. Social Security Administration (SSA)

Computer Analyst for Technical Support for Earnings Corrections, ERISA, SSPA and Earnings Alert to support the Division of Earnings Correction and Use (DECU)

Education & Professional Development

Bachelor’s Degree -- Business Administration/Management Information Systems, Southern Illinois University, Edwardsville, IL

Certification -- Endevor Administration (Configuration Management), Computer Associates Herndon, VA

Training -- Federal Financial Management Systems, Department of Homeland Security Washington, DC

Database Technologies: Oracle 9i (901, 920), Oracle8i (815, 816, 817), Oracle8, Oracle7, FoxPro, Paradox, Delphi, Ingres, Informix, MS Access, Microsoft NET

Database Tools: Oracle 9iAS Oracle Designer, Platinum DBVision & ServerVision, HP Openview, Oracle Enterprise Manager, Oracle Developer, Oracle Discoverer, Oracle JDeveloper, Oracle WebDB, Oracle portal

Hardware: Sequent Supermini, Sun Sparc 670 WS, Compaq, HP, Unisys 5000, IBM-RS6000, AT&T3B2, Intel 286/386, DEC

OS: Dynix, Solaris, SCO UNIX, AIX, System V XENIX, UNIX 52, Redhat Linux 52, MVS

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