Data Entry Administrative Assistant

Kimberly Ann Goorahoo ** Mitchell Court, East Hartford, CT 06118 860-***-**** ********.********@*****.***

Title: Data Entry Alpha Numeric [Onscreen]

Date

Elapsed Time

Field Accuracy Percentage

KPH

Keystrokes Accuracy

Adjusted KPH

8/16/2016

00:02:47

100%

10600

100%

10600

OBJECTIVE

Seeking a position that would utilize my education, skills, and experience in word processing, communication and critical thinking to add value within a dynamic and successful organization

EDUCATION

University of Connecticut, Storrs, CT

Bachelor of Arts, English, May 2014

Cumulative GPA: 3.180/4.000

Leadership Scholarship, 2010 – 2014

PROFESSIONAL EXPERIENCE

Conduent (formerly Xerox) – East Hartford, CT October 2016 – September 2017

Transaction Sr Processor (Conduent Contract)

Hired to work in the data entry division to input clients’ information into the company’s system accurately and efficiently

Received applications from Access Health CT stating to grant, renew, or close healthcare coverage for consumers. Later granted authorization to reinstate coverage

Assigned to a special project to resolve healthcare coverage discrepancies for consumers. Reviewed consumers’ information on Access Health CT to determine correct coverage if there was a discrepancy

Vixxo – Hartford, CT August 2016 – September 2016

Data Entry Clerk (Aerotek Contract)

Hired to work on a specific data entry project centering around the company’s various work tickets across the country. Accounts included 7-11 and other prominent businesses

Entrusted to enter data accurately and efficiently into the company’s database

Peoples Products – Newington, CT October 2014 – June 2016

Administrative Assistant (October 2015 – June 2016)

Marketer (October 2014 – October 2015)

Promoted to Administrative Assistant to compile paperwork for the installation team upon having product orders released

Typed measurement sheets in Microsoft Excel using numbers received from the installers’ original handwritten sheets

Confirmed that all current members of the installation team had active licenses and current insurance at the beginning of every month

Organized current order numbers, all information pertaining to building permits, and product services into the sales section of the online database

Made copies of paperwork other than the installation packets that the installation team needed on a regular basis

Inputted current leads into the online database

Integrated older sales into the online database in alphabetical order; integrated all older sales up to and including the letter “I”

Engaged applicants in friendly conversation until the interviewer was ready to interview them

Distributed application forms to applicants, then ensured that the applications were filled out correctly and fully before delivering them to the interviewer

Received and directed phone calls to the correct department and/or manager in a timely and efficient manner; if no one was available to receive the call, I took down the message and informed the department at the earliest convenience

As a Marketer, reached out to the myriad communities via canvassing, participating in shows and events in Connecticut and western Massachusetts, and communicating with patrons at gas stations to schedule appointments for energy inspections or information about home improvement products

ACHIEVEMENTS

First Place in Net Sales Volume in a Single Period at $53683 in Canvassing December 2014

National Society of Leadership and Success Inducted April 8, 2013 September 2011 – Present

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