Administrative Assistant Front Desk

DEBORAH COOK

Email: *************@*****.***

OBJECTIVE: To obtain a career position in a progressive environment where my skill set and experience can be utilized and enhanced.

SKILLS: Various Multi-System Telephones, Data Entry, Excel (Expense Reports)

EDUCATION: Prince Georges Community College – Largo, Maryland

EXPERIENCE:

Boys and Girls Club of Greater Washington

Washington, D.C. Sept. 2013 – Dec. 2015

Membership Associate

Maintained reception area.

Handled attendance for up to 125 club members (having them to sign in and out daily).

Interaction with parents and guardians of club members. Daily entry of attendance and other information into the data base.

Received supplies and mail.

Copying materials for membership applications and other resource information for the club.

Heavy telephone contact with members and families as well as other clubs and contacts.

Collected money (credit card, money orders, checks) for memberships and other matters pertaining to the club.

Sept. 2004 to Sept. 2013 – Provided extensive care for my Mother and Sibling.

Volt Services Group

Washington, D.C. Feb. 2003 – Sept. 2004

Administrative Assistant/ Receptionist/ Exhibition Supervisor

Assignments: (Long term assignments with several companies)

Erie Insurance

Macy’s

Microsoft Exposition

(Erie Insurance) Front desk reception duties as well as back up support in other sections within the office and clerical responsibilities.

(Macy’s Department Store, Tysons Corner Galleria) Prepared several departments in arranging and stocking the retail floors, plus inventory for the entire store.

(Microsoft Exposition) Supervised ten persons to set up and operate registration booths for the exposition at the Wardman Park Marriott Hotel, Washington, D.C.

Friends and Company

Washington, D.C. Apr. 2002 – Jan. 2003

Administrative Assistant/ Receptionist

Assignments consisted of telephone duties and front desk responsibilities as well as data entry and expense reports. Filing, copying and organizing documents and various other duties.

Myers and Alterman

Turner Grunley Construction Company

Post Newsweek

National Cattleman’s and Beef Association

Davis, Carter and Scott Architects

Z Inc.

Nordstrom

McLean, Virginia Oct. 2002 – Dec. 2002

Sales Associate (St. John/ Studio 121)

American Automobile Association (AAA)

Public and Government Affairs

Washington, D.C. Jul. 1997 – Dec. 2001

Front Desk Receptionist/ Library Assistant/ Administrative Assistant

Provided hands on supervision of the front desk reception area

Deployment of communications for the entire office ( Public and Government Affairs and the Foundation for Traffic Safety), paging and deployment of calls, handled mail and correspondence for members of the entire office.

Handled scheduling and calendars for staffers

Scheduling of the executive board room and other conference areas.

Arranged travel for various professional staffers.

Made arrangements for breakfast, lunch and dinner meetings for various groups and events in and outside of the offices.

Administratively provided back up support for office staffers.

Librarian and library support, entered data involving and updating periodicals and industry information.

Ordering supplies and materials for the office staff.

Logging invoices and accounts receivable, faxing, duplicating documents and materials.

Mail distribution for the Public Affairs Office and the Foundation for Traffic Safety.

Managed expense reports for management staff members.

Best Temporaries, Inc.

Washington, D.C. Mar. 1997 – Jul. 1997

Administrative Assistant/ Receptionist/ Accounting Clerk

Held various assignments with companies such as:

Glaxo Wellcome

United States Conference of Mayors

GVI

Grammar, Kissel, Shanke & Edwards

Paine Webber

Staff member on site for Best Temporaries in the accounting department

From May 1990 to Mar. 1997, I was responsible for providing care and assistance for several elderly family members.

Mott & Associates

Washington, D.C. Sept. 1987 – Jan. 1990

Receptionist/ Administrative Assistant

(Moved with a Partner from Herron, Burchette: who started his own firm).

Greeted clients and guest.

Received and directed all calls and communications.

Dated and distributed all incoming and outgoing mail and correspondence and materials.

Arranged breakfast, luncheon and dinner meetings for attorneys and clients.

Handled travel arrangements for attorneys and legal staffers.

Special projects and weekly timesheets for the office payroll.

Proofread materials for the accounting department and the accountants.

Cataloged and shelved litigation publications and materials.

Herron, Burchette, Ruckert & Rothwell, PC

Washington, D.C. Jun. 1987 – Sept. 1987

Lead Receptionist/ Operator/ Acting Supervisor

Provided support for a front desk that served 125 attorneys and a 100 plus administrative support staff.

Acted as a supervisor for 2 operators, a front desk receptionist and 2 staff relief members.

Scheduled conference room and other meeting areas

Handled couriers, federal express and in house messengers.

Greeted clients and visitors and paged appropriate staff.

Going Places, Inc.

Washington, D.C. May, 1987 – Jun. 1987

Receptionist

Assignments: (Short term)

Health Information Designs

Common Cause

The American Institute of Certified Public Accountants

The United States Department of Agriculture

RJR Nabisco, Inc.

Washington, D.C. Jun. 1985 – May 1987

Receptionist / Administrative Assistant

Greeted all visitors and guest.

Received all incoming communications.

Collected and distributed correspondence and parcels.

Handled calendars for staff members.

Researched all industry publications and periodicals for information pertinent to the food and tobacco industry.

Patton, Boggs & Blow PC

Washington, D.C. Nov.1980 – Jun. 1985

Receptionist

Commanded front reception desk on multi levels of the office (three floors)

Greeted clients and guest, directed visitors to the appropriate personnel.

Assisted paralegals with research and writing projects and proofreading documents.

Collected and distributed messages, parcels and correspondence.

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